Pros: The price thru Kayak was awesome! A better price than Avis could give me by far. The reservation online was easy.
Cons: The car didn't look like it had been cleaned when we got it. I also called the Avis location multiple times to make sure they had available car seats and was assured they had plenty- but didn't have a single one when I picked the car up. I had to wait for them to bring one from another location.
Cons: I didn't like that budget couldn't accommodate our full size car when it was having trouble. Instead of an up grade they wanted to down grade us to a compact car. Then customer service laughs at me. If u started with customer service it would be ten times better .