Pros: We dropped the car at Burbank. Drop-off was at the airport.
Oct 14 2015
Great Deal for one-way Rental!
Pros: This was an amazing deal. Although I used a smaller car, it worked perfectly for my Roadtrip from LA to Napa, CA.
Oct 26 2015
Pros: Great price
Cons: The walk from the gate at Burbank to the garage/rental car pick up is obscenely long, a real death march
Dec 8 2015
Pros: We had great service.
Dec 22 2015
Cons: I returned the car with 1/2 tank of gas and would like a refund on that 1/2 tank. They told me to call your customer service, usually they are very good. However when I called the customer service they directed the call back to Burbank, where I could not get a refund. Not very professional.
Jan 21 2016
Pros: I really loved how convenient everything was since I had already booked my reservation online. Great service!
Cons: The only complaint I had was walking to the kiosk inside the airport and then seeing a small sign showing I had to walk to the kiosk outside because it was closed.
Jan 25 2016
Wrong Dollar Rental
Pros: Car was okay.
Had a ride to the airport.
Cons: Did not get the rate I thought I would....paid triple or more . the deal was for Burbank and I thought when it said "off airlport" it was off LAX the place I ended up had just moved there and when I presented my information, it was like ....wrong place....wrong deal sorry about that!!
Feb 22 2016
Pros: Again a lovely, easy going, and helpful staff member to deal with. Too easy! I'll be back!
Mar 30 2016
Not What I Thought
Pros: The car worked, though the brakes were snatchy and I learned the hard way it needed new wiper blades.
Cons: The car had 28,000 miles on it and it drive like it. The "final" price was extremely deceiving and ended up being nearly three times that price by the time I walked away. The well-priced insurance quote your site gave me wasn't what they gave me at the desk. Read the very fine print people.
Pros: I like that fact that, to my surprise, I received a Toyota (which was/is a gas saver). The car drove very smoothly. No issues or problem. The service agents were kind, all throughout my check in, rental car pick up, and return.
Cons: No issues whatsoever
Jun 7 2017
Great car and service, smelly perfumed cleaning solution
Pros: The service and location were both great. The car was new and got great gas mileage. We loved the video footage of the inspection and the convenience of there website and billing.
Cons: There was an incredibly strong, perfume type of cleaning smell. We had to drive with the windows down or it would cause headaches. It was so strong, you could smell the overpowering solution through the trunk while standing behind the car.
Jun 30 2017
Pros: The car was clean.
Cons: Check in & check out process was slow as they were understaffed. Spencer T. helped me at the registration counter & he was incredibly RUDE & DISRESPECTFUL. Also, the car wasn't ready when I went to pick it up.
They also overcharged for an extra day. #NotFair