Pros: This was an amazing deal. Although I used a smaller car, it worked perfectly for my Roadtrip from LA to Napa, CA.
Oct 26 2015
Pros: Great price
Cons: The walk from the gate at Burbank to the garage/rental car pick up is obscenely long, a real death march
Dec 8 2015
Pros: We had great service.
Dec 22 2015
Cons: I returned the car with 1/2 tank of gas and would like a refund on that 1/2 tank. They told me to call your customer service, usually they are very good. However when I called the customer service they directed the call back to Burbank, where I could not get a refund. Not very professional.
Jan 21 2016
Pros: I really loved how convenient everything was since I had already booked my reservation online. Great service!
Cons: The only complaint I had was walking to the kiosk inside the airport and then seeing a small sign showing I had to walk to the kiosk outside because it was closed.
Jan 25 2016
Wrong Dollar Rental
Pros: Car was okay.
Had a ride to the airport.
Cons: Did not get the rate I thought I would....paid triple or more . the deal was for Burbank and I thought when it said "off airlport" it was off LAX the place I ended up had just moved there and when I presented my information, it was like ....wrong place....wrong deal sorry about that!!
Feb 22 2016
Pros: Again a lovely, easy going, and helpful staff member to deal with. Too easy! I'll be back!
Mar 30 2016
Not What I Thought
Pros: The car worked, though the brakes were snatchy and I learned the hard way it needed new wiper blades.
Cons: The car had 28,000 miles on it and it drive like it. The "final" price was extremely deceiving and ended up being nearly three times that price by the time I walked away. The well-priced insurance quote your site gave me wasn't what they gave me at the desk. Read the very fine print people.
Apr 11 2016
Pros: Drop off agent was very nice.
Cons: Dropped off was different than pick up. Sign needed saying Dollar is on the third floor.