Cons: Car (Jeep minivan) was bigger than I wished I'd rented for a small Carribbean island.
Discovered the check engine light was on and in concern took it back to the rental office where I was assured not to worry....they had checked out the vehicle thoroughly before rental.
Nov 6 2016
Try somewhere else if you want a place with servic
Pros: Got a free upgrade...because they did not have our car in.
Cons: They asked the hotel so they could reach me to replace the car, then decided I should just stop back in.....stop my vacation to see if they have the car.....not to be a brat, but customer service is their job. I called to check, and they did not pick up or have an answering machine.....don't expect much help.
When I returned the car, they said I owed an extra day, and I should check my paper work. I said no, and made them look at the electronic reservation. They copied the item down wrong...keep the reservation information handy as they might try to get an extra day out of you.
Jan 18 2017
Jan 23 2017
Pros: Overall excellent service!
Thank you; will rent again next year.
Mar 20 2017
Cons: Very expensive to drive a heap -- multiple scrapes and dings, windshield wipers were smeary, tire pressure light came on within first day, check engine light came on on third day, AC was weak (and if turned up made a continuous clicking sound that wouldn't quit until it was turned back down. Drive like a bucket of bolts, and cost nearly $700 for a week (with insurance, which seemed important given the condition of the car, not wanting anything blamed on me). They also take a $750 deposit against your credit card, which they return to you if they deem there is no further damage. We took pictures of the car before leaving the lot, and got that money back.
Mar 26 2017
Pros: It worked like a charm. Everything was on time. Good pickup service. And good people. Would use Alamo next year when I return.
Apr 11 2017
Older cars, not maintained
Pros: The price seemed good.
Cons: First car had serious problems: brakes grinding, brake light on, check engine light on. Returned the car to get another... second car needed tune-up or something, because it kept mis-firing and jerking.
Apr 16 2017
Great Customer Service
Pros: Thorough overview of the vehicle and any existing scratches before leaving the site
Apr 16 2017
Exactly as agreed
Pros: I have been going to Sint Maarten for years renting cars. This year Alamo provided the car exactly as per my priceline agreement. No hard sell on insurance and they gave me a car tat had fewer than normal miles.
May 14 2017
Pros: While they didn't have my car ready, they gave me another one. The car was cheap relative to others. Overall it was ok and what I expected in the Caribbean.
Cons: Car wasn't ready for me. Car was not really clean. The van to and from the airport was not very clean and they jammed us into the vehicle.
Pros: Your personnel was very good and friendly and pleasant to deal with.
Cons: Car had fabric interior and smelled very dirty. Seat adjustment handles were damaged. SUV was large so shoud have come with back up camera. Felt price was high for very basic suv. Next time we will get something smaller.