Townsend Car Rentals

Pick-up
Noon
Drop-off
Noon
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Townsend car rental reviews and directory

Dollar
dollar
Car rental reviews:
Good (6.8, 10 reviews)
Car rental locations in Townsend:
1 location
Dollar
Locations in Townsend
2055 Alcoa Hwy
  • 6.4
  • 7.3
  • 7.4
  • 6.9
  • 7.0
Recent reviews
2.0 Poor
Nov 27 2015
did not have the car I reserved
Pros: Dollar tried to put me in a small SUV when I reserved a minivan.
Cons: Manager told that's how everyone does it. Not a good attitude
7.6 Good
Jan 4 2016
Felt mislead
Pros: Was surprised to learn that they considered a Dodge Ram truck a "full", which wasn't really acceptable, esp. given that I had two cars seats. I was forced to upgrade as they apparently didn't have a sedan on site.
10.0 Excellent
Jan 12 2016
Good eperience
Pros: Pickup and dropoff were very smooth. Very friendly staff.
Cons: Vehicle was getting a bit high on the mileage (over 44k).
2.0 Poor
Mar 27 2016
Wouldn't rent
Cons: Couldn't rent
10.0 Excellent
Apr 4 2016
Fast Service
Pros: Excellent service with no hassles
5.2 Okay
Apr 14 2016
Pros: We upgraded to a new 2016 Dodge Ram 1500 pickup which was nice
Cons: The quoted price of $12/day upgrade was inaccurate. The price of the rental nearly doubled. The vehicle, although new (less than 30 miles) was filthy inside. The windows were terribly dirty on the inside and there were multiple areas on the doors and remainder of the cabin that were filthy. When presented at the counter for return the attendant didn't do anything besides say she would have the booking attendant call us. They never returned the call.
10.0 Excellent
Apr 23 2016
Great rental
Pros: New clean vehicle
Cons: only one person at the desk.
9.2 Excellent
Jul 7 2016
Vehicle was great, hidden fees are not nice though
Pros: Loved the vehicle. The daily rental price was great. The hidden deposit was not. If there is going to be a deposit state it up front. Not a surcharge may apply. Other than that everything was good as gold.
10.0 Excellent
Jul 10 2016
Great deal
Pros: Best deal I have had in a long time. A Dodge Crew cab for $21.00 a day. It was listed under special generic car. So I didn't know what I was getting. Until I arrived at the rental counter.
2.0 Poor
Jul 26 2016
Cons: Did not rent. Customer service was poor. Wanted to charge me and unlisted charge of an extra $20 a day/. Chose HERTZ instead - who had excellent service. Never will reserve Dollar again.
Alamo
alamo
Car rental reviews:
Good (6.5, 8 reviews)
Car rental locations in Townsend:
1 location
Alamo
Locations in Townsend
2055 Alcoa Hwy
+1 888 826 6890
  • 6.0
  • 6.8
  • 6.5
  • 6.5
  • 6.8
Recent reviews
2.0 Poor
Oct 18 2015
Cons: Wouldn't rent to locals
10.0 Excellent
Nov 6 2015
Kind Professional Efficient
Pros: Helpful customer service attendantna
Cons: NA
2.0 Poor
Nov 28 2015
Horrible application by KAYAK
Pros: During the Reservation/Confirmation process, KAYAK failed to inform me that Alamo does NOT accept Debit cards, except under certain circumstances. This could have caused me to become stranded if it were not for Avis accepting my method of payment. Also, your Email survey form would not allow me to CHECK the boxes... if it were possible, I would have selected POOR for all areas. David Jones speakloud.david@gmail.com
10.0 Excellent
Dec 8 2015
Everything perfect
Pros: Are putting a command at the wrong airport and we had to rent from Knoxville back to Asheville. We got upgraded and the price was extremely reasonable. No problem with drop off. It was all very efficient
Cons: Everything was perfect
8.0 Good
Dec 18 2015
Pros: Tha car was really comfortable and the rent was cheap.
Cons: Convinced me on buying the prepaid tank when I explained I was only using the car to drive to the airport. I only used 1/3 of the tank. So I paid a lot for little gas.
5.2 Okay
Feb 1 2016
Great price but car smelled
Pros: Car smelled like cigarette smoke
10.0 Excellent
May 4 2016
Pros: New car low miles and super fuel mileage.
Cons: For a standard size you'd expect power sets not manual ones.
4.8 Okay
Jul 5 2016
Hard to find, not convenient, almost clerical erro
Cons: Hard to find, not convenient, almost clerical error on bill had I not double checked and corrected.
Payless
payless
Car rental reviews:
Okay (5.5, 6 reviews)
Car rental locations in Townsend:
1 location
Payless
Locations in Townsend
2055 Alcoa Highway
+1 865 983 3446
  • 5.0
  • 6.0
  • 5.7
  • 5.0
  • 6.0
Recent reviews
2.0 Poor
Dec 3 2015
No cars?!?!?
Pros: nothing
Cons: I had a reservation. They simply stated they had no cars when I got there. No apology, no suggestions, nothing, just "no cars".
8.4 Excellent
Nov 30 2015
Got last car!
Pros: Payless said they never received my booking despite fact that I had a receipt and confirmation number. They were able to find me their last car on Thanksgiving morning so it all worked out. They didn't honor my original booking price so it cost me $25 more. Person at counter was very nice and helpful. Don't know where mistake was made!
2.0 Poor
Dec 3 2015
Over sold twice
Pros: Lowest price
Cons: Cars not available since they over sold. This happened twice. If you really need a car don't think it will be there since you reserved it. Reserve only if you want to take chance.
10.0 Excellent
Mar 28 2016
Pros: Was a great experience the representative even stayed late so I could pick up the car after hours.
2.0 Poor
Apr 5 2016
A very surreal exeriance
Pros: Nothing
Cons: I arrived in the middle of the day to the Payless counter, where there was no one present. All other companies had one or two employees present and helping customers. The person that works there returned from a smoke break, and proceeded to tell me that I am two hours late (??). Note that this is a location at an airport, so you would expect people to be delayed. He then told me that they were out of compact cars, but he can "give me a really good deal" for a larger car. I asked them to honor the price and reservation that I made, which is what every company always does. He told me that he can't do that since I was two hours late. I asked for his name, and he told me that "they do not give out names". I noted that employees of real rent-a-car companies wear name tags. Suffice to say, I waked away and rented elsewhere. In short the whole experience was right out of a Seinfeld episode (take vs. hold a reservation).
8.8 Excellent
Jul 6 2016
Pros: Overall, very pleased with the rental. Best price, nice, clean, reliable car.
Cons: Someone from Budget had to come over and check us out upon arrival since no-one was at Payless counter (there was a sign at counter instructing us to go to Budget counter for assistance). Had to go to counter for check-in receipt (returning) since parking garage check-in apparatus was not working.
Budget
budget
Car rental reviews:
Good (6.4, 4 reviews)
Car rental locations in Townsend:
1 location
Budget
Locations in Townsend
2055 Alcoa Highway
+1 865 342 3220
  • 6.5
  • 7.0
  • 7.0
  • 5.5
  • 6.0
Recent reviews
2.0 Poor
Oct 18 2015
Terrible
Cons: I would like to give no stars for every category but I have to give 1 apparently for the lowest score. Even 1 star is too generous in my book.
10.0 Excellent
Dec 31 2015
Pros: It was excellent
Cons: N/A
6.0 Okay
Jan 4 2016
Meh.
Pros: Was offered a nice car once we finally got one.
Cons: Service staff when picking up the car was nonchalant about the fact that they didn't have a car available for me at the time of my reservation. They said it could be about thirty minutes until they had more cars and didn't apologize. When we were given the go ahead to proceed to the garage where our car was, the gentleman who was doling out keys carried on a lengthy conversation with another gentleman and then said oh you can just go over to the car and leave. Thanks. We rented from Hertz earlier that week and had a much better experience. The person renting to me put me at ease by doing a walk around, checking to make sure my lights worked, helping me adjust my seat, etc.
7.6 Good
Mar 27 2016
Short afternoon car rental
Pros: Ease of renting and returning the car. The car had good gas mileage and room for a compact.
Cons: Everything was fine
Thrifty
avis
Car rental locations in Townsend:
1 location
Thrifty
Locations in Townsend
2055 Alcoa Hwy
28 travelers who rented a car in Townsend gave the car agency they used an average rating of 6.4

Car Rental Locations in Townsend

Townsend
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