Pros: Flight cancelled, so the reservation was cancelled. Budget handled the cancellation well - good customer service.
Nov 17 2015
Pros: once I was checked in, all was good.
Cons: When the counterperson would not take debit cards, each of the three people ahead of me in line took 10-15 min to process (and this was at 11 p.m. and I was tired)...Please notify folks that they cannot use their debit card (unless they want to stand there for 10 min. while a credit check is run and creates a negative score on their credit report) OR accept the debit card like the rest of the world.
Nov 18 2015
Going to see Izzy
Pros: Staff were great
Car was there waiting and ready to go for quick pickup and return was a snap.
Nov 26 2015
Pros: Nice car, economical.
Cons: If possible, drop off fee should be lower or waived.
Oct 2 2016
Pros: Service at the airport was excellent. Car was good. Fast and easy
Cons: Coerced into buying more insurance after agreeing to purchase some insurance at the time of rental from Kayak