Cons: The representative at the front desk spoke minimal English, and made the rental cost more than 2x more than the quoted price.
The car was provided with the gas light being on. There was no windsheild washer fluid. The worst part was that after charging an extra "snow tires and chains" fee, the car only had winter tires on the front. The rear were pure summer tires, and this proved to be very dangerous on mountain passes, amd not legal with the places where we told them we were going.
After returning the car, we were hit with a cleaning fee from the same guy who took the car to their compound prior to showing us why the fee was charged.
Extremely unprofessional service.
Sep 16 2016
Avid said they did not have my booking
Pros: Not very much
Cons: I hade to get the management of the hotel to speak to avis so I could get a car as they said they hade no booking for me via kayak.I then had to pay €20.00 each for pick up & return pick up.I also had to pay €20.00 each day for collision waver that I had already paid on line when I booked the car with kayak via alianz.but as they had no booking I could not take the risk.so I will not be booking through a third party booking system again thank you kayak but no thanks