Pros: i booked it through Kayak and requested to pick up and drop off at the Calgary airport. but when i arrived there i found out that the reservation was made at an other location which was far away from the airport by mistake. I panicked, but they fixed it, they didnt have the car i ordered so they gave me a upgrade for free. cant complain at all. I will only rent it from them .
Sep 6 2016
Pros: The Rental was ready and the staff were courteous.
Cons: Car was dirty on the inside and out. It was rinsed off but not washed.
They did not have a Premium car which I reserved and got a full size instead.
Cons: I reserved a car I thought was at/near the airport. When I went to the Budget counter I found out the Budget location you gave me was almost 20 miles away. I ended up renting a car at the airport for twice as much as I was expecting. Thanks a lot.