Pick-up in Vancouver
Pros: Friendly people, good rather new car (with a California license plate), so we got quite a few looks from the "locals" ;-)
No hard sell for additional insurance and extras, no problems encountered during the 3 weeks rental period.
Cons: We decided not to pick-up the car at the airport, but in the city center, since this turned out to be significantly cheaper. We called with the Enterprise helpdesk to inform if there was a shuttle service (we explicitly mentioned the address of the pick-up location) and we were told "yes, we have a shuttle service". However, when we arrived at the shuttle service at the airport, we were told they do not have a service to the location in te city center.
So we took a taxi to take us downtown, to the Enterprise location at 999 Canada Pl. Our cab driver could take us to the location without a problem, but the Enterprise office was very hard to find. We again called the helpdesk from our Taxi and with the help of google maps the very helpful lady from Enterprise finally could tell us we needed to be inside a hotel, where the rental office was located.
Once we found it, everything was OK, on the way to excellent, very friendly people!