Pros: The Hertz folks at the Gonzalez pickup were a bit slow. And then they gave me a car that needed 2+ gallons of gas, even tho the contract read that the tank was full.
I dropped the car at the New Orleans International Airport (MSY). The people there could not have been nicer! The woman attendant was kind, professional and quick. They enabled me to arrive at my gate expeditiously. Bravo. All is well that ends well. Thank you for this service.
Between the two, my rating would be average (like for the person who had their head in the oven and their feet in ice water who reported that on sum, I am about average).
The car reeked of cigarette smoke. Instead of a good cleaning, there were four air freshners hanging from the rear view mirror.