Pros: It was a beautiful vehicle that handle so well. We were running late and asked if we could turn it in at midnight and they said there would be no problem.
Cons: I lost my phone in the car and called. I spoke to a woman the next morning. She said she would look in to it and call me by the afternoon? Why couldn't she just look in lost and found/have someone check the car right away?
She never called me back.
I called again and left a message about the phone and never got a call back.
I kept calling my phone and the person-Ken-that was now renting it heard it ring and called me back. Ken and I arranged for me to come to the hotel where he was staying. He left it at the desk .
Cons: I placed my reservation and headed out to the place that I had it set up as via Uber. I got dropped off and was told that the car I rented was no longer available, and that they didn't have anything else left to give me.
The worker there transferred my rental to the airport and I had to Uber down there, adding on an additional cost. I finally got set up with a car but instead of having a place close to my house/work, I ended up being way out at the airport.
I think an additional $100 was added to my expenses when it was all said an done.