Pros: The attendent so nice and polite when i rent, but when i dropoff...
Aug 23 2016
Cons: The poor rating for pickup/dropoff was related to the pickup which was not done well at all by the Budget person. Quite unpleasant and I would go so far as to say rude. The dropoff was completely different and was quite good. It was efficient, no issues and the people very kind and helpful.
While the car was new, less than 12 km, there was still the plastic coverings on the upholstery and the doors and the windscreen/windows were dirty.
On value for money it should be noted that all vehicles in Israel are expensive to rent/own simply because there is a very high government tax on imports. So, for Israel this is probably not a poor price but from a worldwide perspective it is not good.
Sep 13 2016
Not as advertised
Cons: In compare rental list, it came out as the cheapest but when i actually took out the car and had to sign the rental agreement it was more then DOUBLE.
Sep 13 2016
Cons: It is very difficult to find the rental car return place at the airport (not marked very well and some signs are even misleading).
Sep 25 2016
Pros: I had an emergency and had to leave early and they easily accommodated me and refunded me the days unused.
Cons: Dear Sir
My online quote was $188, yet at the counter the rate was $560. This place luck transparency. I was informed that the car that I wanted Mazda 3 is not available and that they do have a similar class vehicle Peugeot 301 which looked ok from the outside but had a none working entertainment system inside. I was then told that taking a car for a full week would be cheaper per day than my original 4 day reservation, I have agreed. But since the Peugeot didn't have a working entertainment system and no other vehicle was available I had to upgrade to a higher class vehicle. Now my total stood at $777.00, with no other alternatives I had to agree.
I can't express my disappointment in words, I hope this review doesn't fall on deaf ears.
(310) 280-8059 cell
(310) 914-4014 office
Sep 5 2016
Biggest ripoff ever!
Cons: Price on kayak was $105 then when I came to pay it turned out to be $500 since they charged over $70 a day for insurance. Other companies charged around $20
Pros: The rental experience and the car was great. The lady was very nice and the car we originally got was a Volkswagen passat. Since we ordered a premium car, I was dissatisfied with what we got so I asked them to upgrade our car to a Volvo or something slightly nicer. In return, they got us a $50,000 Lexus for no extra charge. Albeit a little dirty, the car was fantastic; leagues better than the Volkswagen. Overall, fantastic.