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Chengdu Phoenix Palace Hotel

No.3, Shenxianshu West Road, Chengdu 610017, China

Overall guest ratings

8.1/10 Excellent
Based on 1,139 reviews

Review highlights

  • 8.8
  • 7.3
  • 4.6
  • 4.3

Good to know

  • Comfortable beds
  • Friendly atmosphere

Nearby

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,139 reviews
    • 8.8 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.0 "City centre within easy reach, said 80%."
    • 7.3 "Good service."
      8.8 "88% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      2.3 "77% said rooms were small."
      1.0 "90% complained about the bathroom."
      4.7 "Air conditioning was criticized by 53%."
      0.0 "100% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% had problems with the shower."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.7 "Air conditioning was criticized by 53%."
      0.0 "100% criticized the small bathroom."
    • 2.8 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 68 reviews
    • 8.7 "Location is great."
    • 7.3 "Good service."
    • 6.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      2.0 "80% said rooms were small."
    • 3.7 "Rooms are not good."
      2.0 "80% said rooms were small."

    Overall Rating

    8.6 Excellent
    Based on 79 reviews
    • 8.8 "Location is great."
    • 7.3 "High value."
    • 7.2 "Good service."
    • 7.0 "Tasty food."
    • 4.7 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.3 "87% complained about the bathroom."
    • 4.5 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      2.4 "76% said rooms were small."
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    Overall Rating

    8.1 Excellent
    Based on 922 reviews
    • 8.8 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      10.0 "Good access to the airport, said 100%."
    • 7.1 "Good service."
      8.8 "88% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.0 "90% complained about the bathroom."
      4.2 "Air conditioning was criticized by 58%."
      0.0 "100% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% found problems with the furniture."
    • 4.2 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.2 "Air conditioning was criticized by 58%."
      0.0 "100% criticized the small bathroom."
    • 2.7 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 68 reviews
    • 8.9 "Location is great."
    • 7.2 "Good service."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
    • 4.7 "Not very comfortable."
      2.2 "78% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    data provided by TrustYou

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