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Friendly staff The babybed provided was really old and shabby
Room clean if a little basic. Large car park with free parking. Staff friendly and English speakers. Conveniently located just outside Dijon.
Room was clean & comfortable. The hotel restaurant was surprisingly good. Hotel breakfast was not worth the 7 euros/pp.
helpfulness of receptionist! the breakfast, it was continental of course but on checking out they broke down the cost of our stay and the breakfast was 8.50 euros per person which i see to not be worth while paying for at that price.
Was better then expected including the meal in the evening No tea/coffee facilities in the bedroom
We found the hotel very convenient, because we have friends nearby. The hotel staff were very helpful and the food in the restaurant was very good. Despite its location on a busy crossroads, we had 2 nights of silent and peaceful sleep, due to the triple glazed windows.
The hotel is on a main road so convenient to Dijon and the surrounding countryside. The room was functional and comfortable but wasn't very special. The breakfast was varied ad things that ran low were quickly replaced when pointed out to the staff. Although there was a lack of fresh fruit at breakfast. We also ate at the restaurant for dinner. It was good and had good regional dishes. The menu wasn't very varied and the Boeuf Bourguignon was salty. But other food was good, the staff very nice and accommodating to young children.
Pleasant helpful staff
The dining room and food and staff were very nice. The room was clean and comfortable. The parking lot was very convenient.Our room was small and over a busy corner but the double windows kept most of the noise out. Mainly the industrial location and we are writing the hotel about an error where our credit card bill did not match up with our hotel bill. It appears some numbers were reversed.
No special factors, just pleasant and comfortable. No tea/coffee making facilities in room. Only Continental breakfast!
Very friendly and helpful staff; good value breakfast
bed was past its best
Needs refurbishing front of the hotel needs to be tidied,paintwork needs redoing and in our room there were no doors on the shower.
Cheap and good value for money. Receptionist gave us access code and left our key in our room when we called to advise arrival after 10 pm Room small and rather tired - 4'6" double bed with cheap foam pillows - limited breakfast buffet @ ?7.00
Very kind and helpful receptionists; basic value for money. Hotel: no external lights at night (we arrived late and it was very difficult to find the hotel); commercial centers all around. Room: really small; spoiled doors handle, damaged main door (not presentable!). In the bathroom: water with bad smell; shower box without a plexyglass part; slow water downflow from the shower plate.
Nothing, the hotel is dirty, brocken bedroom door, had to clean the shower before i could use it. Hotel was a complete dump, should be used for tramps.
Helpful staff at this budget hotel. On booking expected the worse (due to price) and was pleasantly surprised. It is was it says on the tin... Found an excellent place to dine just round the corner (recommended by other guests) called the blue windmill - food and wine there both very good! Room is small and needs updating. Shower tray/door broken
Flexibel check in time, good value for money
staff friendly. bed very uncomfortable, room stunk of cigaretes even thou room should be non smoking, breakfast very disappointing, towels definateley seen there last days. rooms need updating
cheap & cheerful a place to rest on transit
very good position in dijon and staff excellent no
Location and staff Room a little small but ok
I thought the hotel was excellent. The rooms are comfortable, clean and so charming. The staff was friendly and helpful, and I was impressed with the class of the establishment. The nights were quiet and peaceful, I truly was able to rest and relax during my stay. I highly recommend to everyone!!
Staff were very friendly, Hotel was ideally located, room was very good
The staff were very friendly and helpful. The tv was good, there were a lot of channels. The room was clean also. Maybe there could have been a kettle and some teabags, milk and sugar to make tea in our room. Also, some more pillows would have been nice. Everything else was perfect!
Redecoreated, spacious, clean and confortable room. Non-smoking rooms have smell of cigarette (there were smoking gests on them)
Right in the heart of town. Lovely room with a very clean, modern bathroom. Room was a litle cramped but that was because we had an extra bed. Beds confortable. Rooms heating. Staff very friendly. Free street parking on Sundays.
Great location. Friendly staff. Staff recommended a good restaurant. Facilities a bit old but clean.
In old town centre. On site secure car park.
Ideal for check in at any time. Great for long journey from UK to South of France as not in central city yet convenient to motorway and nice clean quiet room with en-suite. Air con was noisy. Cost of meal / drinks were high so we ate next door in the shopping arcade. Holiday Inn should provide food in line with their 3 stars. Breakfast was ideal - self service with a range of options - at a 3 star level
Best hotel ever. Clean - great pool - spa. Helpful staff. I'd stay here again. Loved it. Loved everything.
The room was spacious and pleasant The location of the hotel was disappointing in that it was in a commercial complex most of which appeared to be closed down.
Room was very comfortable, perfect for a stay while traveling south Breakfast was very poor quality
it was close to Zenith the shower curtain was dirty and smelled, for €14 the breakfast was pretty poor. A basic chain hotel at 4* prices
No hassle Outside parking not as secure as I would have liked.
Ease of parking, easy to find the Hotel without going into the town, next to shopping Centre.
Good value for money; large comfortable family room for four, helpful, friendly and efficient staff. Part of an out-of-town shopping complex with a very large supermarket, so useful for stocking up. No problems!
Te easy way to reach it, the quality of the hotel.
Friendly staff, clean rooms , nice restaurant , good value for money
Quiet location, as long as you keep the windows shut in the early morning Very run down rooms, well worn, but hotel is undergoing a complete restoration at present
its always very comfortable and quiet. Good safe parking with so many good restaurants and cafes nearby we would not pay the Holiday inn prices
Courteous and helpful staff The shower had very poor water pressure and the surface of the bath was extremely slippery and dangerous
nothing accept for sleeping - breakfast was ok they were not rude but unhelpful and it was a bit old shabby it didn't feel as though it had been thoughly cleaned for a while but it was tidy and neat
The room was very clean and quiet and we enjoyed a very nice continental breakfast served in the room - with no additional charge - Difficulty to open and/or close the windows and shutters
Location is good. The room was very nice, but a litle oldfashioned. You have to ask for the parking lot key every time you need to park your car. And the entrance for the parking is in an other street, behind the hotel.
very friendly staff & just a stone throw away from the city centre the room was clean but old, a renovation would be nice. the parking is quite narrow.
Very convenient very clean
Good location, very close to the train station and to the city centre. Quiet room. Internet works well. We were two people but several days staff only left one bath towel!
The breakfast was very good and the desk staff was excellent
Bar closed too early - we arived at 10:45pm and it was already closed
Needs upgrading to withstand their status.
Nice location, close to city centre.
This is a lovely hotel in a lovely city. The hotel is in a great position for shopping and for seeing the sights of Dijon. I would highly recommend this hotel.
A great, clean, comfortable and central hotel and with free garage parking! Restaurant is well worth a try, also. Will stay again for sure!
Excellent location, friendly staff, the room is great (roomy, clean, nice lcd tv), esp. the beds, which are extremely comfortable (what they call "mybed"). Even though the price is not too cheap, we still find it's great value for the money.
The staff were very accomodating and the location was great The lifts!!
Very convenient location to the old city, close to good restaurants, very friendly and knowledgeable staff .
the restaurant poor satellite TV
Know what to expect, expect Sofitels to be excellent! Usually have great resturants - Dijon's had an excellent one. The staff were very helpful..
Luxurious room, friendly and helpful reception staff, good location Bar staff mostly absent and were not attentive
The location ... The room stunk of cigarrette smoke. It was stale and had permeated everything. We left the window open all the time and the air conditioning but the smell was so strong that it never disappeared. It was a disgusting room. The beds are fold away, sofa style. The toilet was like one that is found on trains and areoplanes. The bathroom smelt mouldy. It was a disgusting hotel and I would not recommend it to anyone,. We moved onto the Ibis which cost us less and offered outstanding value. It was immaculate.
Excellent location, adequate cuisinette so that you can have your breakfast in your room, spacious rooms This time the staff was not able to help me with ordering a pizza...
Great location right in the heart of town. Small but nice rooms with big windows and views. First room was not clean and had drapes ripped off the wall. Was quickly given a second room but card key system for electricity wasn't explained so I didn't have power the first night. Great potential for this place but not very user friendly.
Location is excellent, kitchenette is convenient for travel with young children, good and helpful staff. Parking is public, so need to walk from parking to hotel that may be inconvenient if you have luggage.
The very comfortable large rooms with kitchen facilties, great location, very helpful staff. There was a problem one night with loud noises from the plumbing which we realized is a problem with certain rooms. We were very helpfully assiged a different room for that night.
Great central location, friendly helpful staff, clean & tidy, value for money, good facilities - jug, microwave, etc. Room smelt of smoke.
We loved this little place! It's situated in the heart of the historical area and has a view of historical alleys. It has a kitchenette and we were able to make some home cooked meals. The room was roomy, comfortable and very pleasant! Nothing to complain about!
Centrally located. Large rooms. Flexible about requests. The Air conditioning did not work properly in one of the two rooms I booked.
Great location in the heart of Dijon. not a great view, but nice rooftops.
Central, large room, well priced Dated bedding/beds, carpet, due for tlc
The helpfulness of the staff. The central location. The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating. There were faults with curtains not well hung and not closing and the bathroom fittings were not all working. We did request a change of room and this was quickly done and the second and cheaper room was very good.
Please write at leastThe decor is very attractive and the staff super helpful by driving us to the train station during a strike.
Good situation in the center of Dijon Hotel sart renovation, restorant was closed
Great location. Amazing restaurant. Helpful staff. Quiet room Outlook from window
The staff were welcoming, the room was clean and very comfortable. The bathrooom was modern and very well equiped.
nothing to mention
Excellent location and accommodating staff. The only things I didn't like were that the room did not have a comfortable chair to read in, and the bathroom wasn't supplied with soap. I like to sit up while I am reading, and not at a desk chair. And I don't like to wash with shower gel.
The location-it's in the center I didn't ike, that I had to wait for the morning coffee for 10 minutes and the breakfast selection was poor. The room was a bit worn and it was difficult with a child to get upstairs as the elevator didn't go to the floor the room was located on. And also some of the reception ladies had a bit arrogant attitude.
The location and the friendliness of staff
The hotel is clean and the staff is kind A bit far from the city center more expensive compared to other hotels of the same level where we have been in France
Good location, lovely room and wonderful staff None
The restaurant There was no indoor pool as stated on booking.com and was the whole reason for us booking this particular hotel - so we were extremely disappointed.
Swimming pool was just the thing needed after warm trip Restaurant very costly
Very modern, clean rooms. 10-15 minute walk to the historic centre.
More or less central, City-Ticket included, staff very friendly and helpful, room not too small, gratis parking. Interior fairly outdated and needs some renovation. Breakfast is not usual quality you will find in Mercure. Would only recommend if not charged full price. Otherwise you find reasonable and comparable room for less.
My partner and I are vegetarians and while in France we found it very difficult to find any food that did not involve meat. However, the restaurant manager at this hotel was very sympathetic and arranged for a meal to me made that was not on the menu. Fantastic! The only complaint I have is that the room smelt slightly of damp.
Excellent Restaurant Rooms were dull and in need of updating.
Close to rail station and city centre. Hotel was excelent for the price. Nothing specific.
Big room, friendly receptionist. Leaky shower, shabby breakfast room, broken coffee/tea machine at breakfast.
Location to the Train Station. The furniture in the room had been updated but shame the walls were not painted, they looked cracked and dirty , plus mould on the shower door. Also the walls are so thin I could hear the person in the next room thinking!
The location - this hotel was two minutes walk from the bus/railway station (which was convenient) and five minutes walk into the town centre. Shops and restaurants nearby. I requested on the booking form "A room with a view (if possible)" but was given a room with partially opening frosted windows. The room was gloomy and smelt of cigarette smoke. The 'view' was of the fire escape of the adjacent unoccupied building. I asked at the reception to change rooms, which they did. The second room was bright and airy, with double opening windows, small balcony and a good view. The breakfast was expensive for a cold buffet. €8.50
Large room; comfortable; staff very helpful Street noise
Very clean. Decent pool. Strong WiFi in lobby. Reception switched us to a room that received the WiFi signal. Across the street from the gare train station. Walkable to sights in Dijon. Most rooms don't receive WiFi signal. Rooms are very small. We stayed July 2010 and there was loud road construction just outside.
This is a good hotel very close to the main train station - less than a 1 block walk. Also convenient to stroll to the historic downtown. The tram that circles the city stops right in front. Marvelously helpful clerk at the front desk. The breakfast is the bare minimum that one might expect.
The town was alive with a music festival, when usually Sunday nights are very quiet. Also friendly and helpful staff. Turning the power switch on, that just looks like another light switch was not obvious.
Comfortable room, good facilities The only drawback: the parking of hte hotel is in a different place.
We apreciated the kindness of the staff and the cleanliness of our room. The only thing that we dind´t like is that the hotel is not so close to city center as we´ve imagined. It´s about a 10 min. walk.
Very close to the city center. The hotel has no parking but the have and agreement and you can park 24h for 6.5 EUR.
Location and parking The room was far from what I anticipated a 'superior' room to be. It was cramped and dated with a small double bed. Glad I was staying for only one night.
Excellent room, good location and parking.
Located very close to the old centre of Dijon where sightseeing opportunities are best. Restaurants were in abundance.
Good central location, but in one way system. Attractive central courtyard. Room much smaller than expected, overlooking busy street; took upgraded room overlooking courtyard. Dinner: food over complicated and not wonderful.
The room was quiet, clean and comfortable. We arrived around 21:00 and was looking forward to eating in the restaurant but it had closed minutes before.
We found the hotel ideal for exploring Dijon, the location being on the free bus route is a bonus. breakfast was adequate but could be improved by using a local boulangerie.
The hotel was very nice and very comfortable with very helpful staff. The breakfast was very good.
Hotel was spotless and staff were extremely friendly and helpful. Restaurant was not cheap but prix fixe was very good value for money. Well situated for old Dijon and very pleasant courtyard garden. Very quiet. Only previous point about needing better map or directions from station.
Free easy parking; cheerful breakfast staff. Small room (called Superior); outdated bathroom; stained lavatory
Breakfast is poor value.
Good facilities, good location and very good value for money. Excellent breakfast for the family.
Room comfortable and clean; Complete supplies and room services
easy acces, Chain hotel, good for one night
The provision at breakfast was insufficient to cope with the demand. Breakfast itself was fine but the buffet area too small.
Better than expected. Room was big, clean, flat screen TV, A/C, comfortable bed. Bathroom clean and ample. This was clearly a family oriented hotel (maybe it was the time of the year). However, noise wasn't much of an issue (if you don't mind kids running through the hall ways).
The carpets in the room and the public areas except for the restaurant were very dirty. They need to be replaced. Hotel not up to Novotel standards. I was disappointed.
It was ideal for us. We wanted to stay in the region on our drive back to Wales from Italy.
Room was a really goog size for us as we have a baby and there was loads of space for a travel cot. Difficult to find and difficult to get a children's play area