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Clean room and bathroom One member of staff only, and she spoke no English whatsoever.
Clean and comfortable rooms, with excellent service. We were staying overnight as on a course nearby, and found Malvern House a pleasant and welcoming hotel.
Friendly staff air filter in the bathroom very noisy
great value and a great stay. I will look forward in staying in the future
Pl;easant and comfortable for a budget price This is more of a bed and breakfast rather than a hotel
Malvern House is a quiet place and clean. American Express is not accepted. Restaurant and cinema area are at 15-20 minutes walk.
Clean and bright. Easy access and parking.
Efficient and friendly welcome. Room nice and clean. Good base for business travel.
Good size bedroom and bathroom and exceptionally clean.
Clean room Staff cannot speak English.
The Staff, Parking and the use of the Gym complex next door. Room was very tired, computer points broken, very old tv (Sound was bad), stained carpet etc.
Easy parking and free internet,cabled or wireless. Tricky to find and when I moved beds, very dirty. Nodusty.t so bad but
Quiet & Functional If there was a bath as opposed to a shower
We were late arriving, but were greeted by the night porter who booked us into the hotel very efficiently. It was a bitterly cold night (- 5 degrees outside) but the room was warm and cosy with spare blankets available in the room as well as comfortable duvets. The location (next door to Stoke Mandeville Hospital) was ideal for our purposes since we had an 8.30 a.m. appointment at the hospital the following day.
Despite late arrival staff welcoming and room was pleasantly sized - with wider than normal single beds. Good value As puprose built accomodation found sound insulation poor - so perhaps staying on 1st floor would be advantageous.
Was close to airport no
Good price, good location, and generally good quality. The hotel was very helpful with a left-behind Notebook and they kindly contacted me overseas about it - this was very generous and gratefully appreciated. The booking system takes credit card details to confirm the booking but I understood that this meant advance payment (which I was happy to do)as it was the non-flexible rate. So, I was concerned when I was charged at the hotel for the stay and I had to go back to my bank to see whether the original 'payment' had been made and if I had double paid.
Very good value for money, and breakfast starting at 6.30 very useful as start work early and could have breakfast before leaving. Not really many, room was a little dark, but apart from that, all good. Especially when you take into account the cost.
Amazing Hotel, way better than a two stars in my opinion. The hotel staff was kind, courteous, and spoke English very well. Helpful in arranging for tours and local advice. I had a large spacious room, with a balcony and a view of the street life. And they had an in room mini-bar. I sent my clothes to be cleaned and while they returned perfectly clean, I realized later that they had written a number in ink on my clothes. On the the items with a tag no big deal, but I had several shirts that had no tag and they wrote right on the fabric....
I've stayed at King's Paget a number of times, but cancelled this reservation because the price has risen beyond what I think is reasonable.
The member of staff on reception was pleasant. Shower was almost non existent and it was difficult to wash my hair, Would have liked a nightcap before settling for the night but even though I was in before 11 there was no sign of life in the bar.
Hotel room and facilities were great Check in was a little problematic due to a shortage of staff
The noise above my room at 5am was loud, even with ear plugs. The bed was hard, and you could feel the springs in the mattress. Very uncomfortable.
Ideal location for one night sleep over in-between flights at Heathrow Airport
The bar/lounge area with access to Wifi Double glazing on front needs upgrading. Needs Wifi in rooms.
It was nice to find an affordable hotel with parking and within walking distance of the station. Was good that there was a fridge in the room and breakfast was very good. Budget room was a bit noisy as faced the main road but can't really complain too much about that!