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Location was beautiful. Mountains right outside the windows. Would be great during winter as the ski slopes are right outside. Main building was under construction and closed. Was not aware of this before arrival. Restaurant and Arcade were in main building and therefore closed also. Had to travel off the mountain to town for any dining.
Staff were friendly and cordial. The place was built for a ski resort but the resort closed so it is miles from area attractions. Bathroom was small. T.V. reception poor.
The location, the views and there was no cell service. They say the rooms have fireplaces, when in fact all they are is an electric insert into a converted gas fireplace. Hard to have a romantic get away with the wife with an electric fireplace.
Awesome villa. Extremely clean. Maybe you should tell people the ski area is closed. People upstairs drunk and obnoxious. Too bad that we got up at 4 and did not worry about waking them....
Excellent place to stay to visit Okemo and Killington General had no butter and only holiday spiced beer...during the three days I spent they did not replenish. The staff did not have or could not get permission to restock. Pass on apps at resteruant but do get main entrees ...bar was out of Jack Daniels??
The hotel was nice but too far from anything. Bedroom so small you have to go sideways to get to the other side. Lots of cold air coming threw windows. Pool was huge but so cold! Staff was very accommodating and everything was very clean. Breakfast for $7 was decent and offered a wide variety of foods. Didn't eat in the restaurant but it looked nice. Hopefully someone will be able to get the ski slopes up and running, that would be the key to a great resort.
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The room attendant was geninuely kind and helpful during our stay. The checkout time was not clearly stated nor printed on premise. The day of our departure the front desk agent called the room regarding a billing issue, yet failed to realize that the error was caused on the hotels part. No apology was offered
The kitchen area was clean and stocked with ample cookware. Went to open up couch for my kids to sleep in and pullout was covered in crumbs and whole crackers. Food in tavern was over priced, small portions and unpalatable. The 'breakfast buffet', which you have to pay for, was sparse And disappointing.
Super staff! Loved the room/suite and the wonderful area. Manager was extremely helpful with a room switch. Great experience that I will gladly repeat again in the future!
Excellent room for price. WiFi works well in and out of the hotel. Bandwidth is good enough to video chat. Very scenic in the mountain get away. Good 8ft pool and running trail. No cell phone reception. Easy fix is to use WiFi to text using app.
Showed up at 4:15. Still had to wait another hour before I could enter my room. Check ins started at 3pm. Staffing in restaurant needed more employess took 2 hours total to dine.
Excellent facility....quite charming and luxurious!
Appearances can be deceiving. We booked their $* internet special. We saw the pictures of the mansion and thought that our accommodations would be similar in style. \n \nWhat we got was a 1/3 condo, 2 twin beds butted up to each other, 1/2 shower (large enough for a midget), maid service who only brought new towels, etc. You get the picture. \n \nWas up here for our anniversary, made dinner reservations only to be told busload of tourists were to be in at 6 pm and no one can be there at that time. We changed our plans and made dinner reservations at the Inn at Weathersfield. (BTW Great food, superb atmosphere) \n \nMeanwhile, the mansion's food was so-so. Not the best I had, nor the worst. \n \nBottle of champagne and chocolates was nice touch, but totally out of character for room quality. \n \nSo the question is would I stay back here in the condo...NO! \n \nThe mansion would be nice, except for the fact that there are nicer places to stay for the money. \n
I thought it was a delightful place. Good food, interesting accomodations in a lovely old home that has been well preserved. Care was given to maintaining the original architecture and charm. Food was good and staff was very attentive. Pricey, but that's the way it is with nice places. The absence of an elavator makes the need for a bellman important.
We booked this hotel online 'special' and it was awful. The room was dirty, the common areas smelled terrible and the pools were small and crowded. To top it all off, the 'Pointe' where we stayed was really a motor lodge type motel - right on a main road. We did look at switching into a Castle room - they were somewhat better than the Pointe but still not what I expected from the website. We asked the front desk for information about nearby movies and they were NOT helpful - pointed us to a newspaper in the foyer that was from February .... shabby, depressing, not a good place for a romantic weekend.