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Friendly staff Disappointed with the cooked breakfast
room was not clean, old firniture, bed was not comfortable, light in the room was not enough, and room was smelly.
convienient central n/a
friendly staff it was tired and in need of refurbishment
No one offered to carry up my bags, I did not ask.
Very nice hotel, very friendly and helpful staff (front desk and breakfast waitress in particular). Great breakfast. Great value for money, would definitely return.
Rooms very dated and very cold bar area seats dirty and ripped restaurant too cold to eat in
The bed was extremely comfortable and the bathroom was very well appointed and very clean with a good supply of hot water. The breakfast was excellent and the service was good too. Also I found the parking arrangements most suitable. I could not fault the hotel, staff or facilities.
The food was excellent and very good prices, nice size room car park a little small, a little more care with cleaning would be good, but this would not stop us staying again.
Friendly staff, great feel. Close to centre of town. Good food and drink. Room was a little grubby (peeling paint on ceiling, large crack around base of shower, broken guards round radiators.
a free beer needs more carparking
Friendly staff and a central location.
Good location, very friendly staff, great value for money.
Hotel was fine, situation was perfect, the food in the restaurant was fine, hugh portions, breakfast grear No
The location was excellent for the town of Yeovil. Just one street away from all the major shops and sights. The room was up 36 steps (no lift), it was very shabby and the curtains did not close properly. The bed was unbearably creaky and uncomfortable. We had to go and buy toilet paper!
easy access to town centre reception seemed to be closed alot of the time
Food was good quality Paid more booking on line than the advertised price at the hotel. Room was very basic and small when I found the hotel via yell.com the contact number was wrong so I could only book on line with yell
Only stayed one night. Were offered a free drink each in the bar, but it was too noisy for us. The bedroom could not be desribed as spacious - definitely small. There was no suitcase stand and nowhere to put one. Had to go outside to get to the restaurant. OK in dry weather, but not so good in cold, wet weather. People were smoking at the bar while we had breakfast. One young lady was very pleasant and seemed to be working very hard keeping up with the breakfast trade.
Central location, excellent breakfast, friendly staff
The friendly attitude from both reception and bar staff The bed had a big dip in the middle
Fantastic! Great staff,v friendly & lovely setting. Food was amazing & loved our stay!
An excellent hotel, staff, rooms and food, would highly recommend and would definitly visit again.
Friendly staff, good food and very comfortable suroundings Room smelt a bit closed up. could do with airing between guests.
Reception and Greeting was very friendly and efficient. Evening meal booked in advance and table was ready, all staff were professional throughout our stay. Food was very good, especially breakfast. Service was excellent. Hotel and room and suroundings were outstanding. Loved all the artwork on display. None
Friendly staff, nice room. Great Shower The food was equisite although the portions perhaps a little small
Food excellent and amazing value for money. The wine selection was also surprising diverse. Bathroom one of the best in Brtish hotels. The rooms were clean and didn't smell revolting. Room too warm!
Very good room - comfortable and well presented. Lunch was excellent! The continental Breakfast was poor - no choice - not in keeping withn the rest of the Green Room
hotel was clean and in good order.staff friendly. small room
Single room small but very well fitted and immaculate. Fine for one or two nights. Excellent continental breakfast with fresh fruit salad.
Excellent shower pressure and town centre location very long loud and noisy council bin collection during the night/very early morning
Easy access thro rear door to car park for bringing in luggage.Good choice on menu. Decent wine list for matching the food on offer. Very helpful staff (googled a destination for me and printed off a copy). No complaints.
Good TV, free WiFi, hot chocolate sachets & biscuits as well as tea & coffee provided in the room, excellent evening meal in nice dining room/bar, nice continental breakfast with home-made muesli. Friendly & welcoming staff. Felt fine as woman on my own. Room quite small, nice big powerful shower but no bath, single bed, quite hard mattress.
quiet good eating place parking and getting around to the front door hard beds
There was a generally good vibe about the place. Very pretty It didn't have a full length mirror! Essential.
The room was clean very modern and the shower was one ofthe best i have used, the staff were friendly courteous & polite The only thing that i would say is regarding the continental breakfast i felt as if the quantity of what i ate was being monitored somewhat felt discouraged from eating everything that i may have wanted, although the breakfast itself was great with a choice of home made museli, croissants, & pain au chocolat, cereals & yoghurt
Nice room and bathroom, friendly staff
A clean and tidy value for money hotel with friendly helpful staff
The friendlyness of the staff The Hotel is in the middle of a major refurbishment
The hotel was selected because of its location, but all the staff/owners were particularly friendly and courteous. The only problem encountered was the lack of a hair drier, or reference to one in the hotel guide. The hardwood flooring in the bar area made it particularly noisy.
pleasant staff shower did not work very well
Very good food
Food was excellent i'd go there again just to eat there again. staff were really friendly and room was spotless. Shower in room was not too good, took ages to get warm and was only a trickle
Wonderful and friendly staff....made welcome from first arrival until departure. Evening meal of a mixed grill was outstanding. Room clean and tidy. Highly recommend the Preston Hotel.
Friendly staff, great atmosphere in the bar, good to find somewhere with a true family room - 1 double 2 singles - at reasonable price Shower could do with a bit more pressure
the hotel was idealy situated for my needs not much heat in the shalley
The location was peaceful, staff were excellent and the evening meal was amazing. The owner had only been there 6 weeks and was clearly taking stock and planning what needs to be improved moving forward. NA
Friendly staff and the new landlord (only 5 weeks) is obviously working hard to improve the standard of this Inn. The food was excellent with a good choice, service was good and we felt that we had value for money. As there is going to be some refurbishment we will be interested to visit again in a year's time.
A very convenient welcoming & picturesque hotel
Hotel was excellent and the staff and owner were very professional and friendly. There is room for refurbishment of some areas and the very recent new owner is very aware of this and knows what is required to make this into an exceptional place to stay. We loved it and will definitely return
Food and welcome good location excellent Room was small and very hot
Room was very good, staff very friendly and breakfast was excellent. would have no hesitation in recommending this pub to anybody. everything good.
Comfort of room, quality of food Not the easiest place to find
The Queens Arms was delightful, nice log fire - very inviting - good food in the bar and a comfortable bed to sleep in - the complimentary breakfast as of a good standard. We had a twin room and it was clean and everything worked - good shower - the only problem I had was that it would have been nice to have had a mirror on the wall near a socket for hairdryer, as when my daughter was in the shower I was wanting to dry my hair in the bedroom and there was no mirror, only a small problem but would have made things easier.
Country pub/hotel, excellent breakfast, frindly locals.
Very comfortable just renovated nice and quiet tremendous food great selection drinks freindly staff Not a typical hotel no tv in room or tea making facilities, more of a gastro pub with beautiful rooms
The overall friendliness of staff lovely room and good cooking recommend highly
Excellent rooms and food Would have preferred coffe and kettle in room and a bin in bedroom (only a tiny one in bathrooms)
100% clean and immaculately maintained - well designed Friendly, attentive staff excellent food interesting and friendly locals Slightly hard to find first time (but I was using google directions and everything was under snow)
Extremely charming but not luxurious place, exceptionally good food, very friendly place to stay near Sherborne, grat service. We'll be back!
God rooms, good food, great staff
Location close to towncenter small room and breakfast in to small room
The size of the family room was good, the cleanliness was good, and having breakfast in our room was convenient. It was convenient for our purposes, but if I was on holiday I would have preferred to have a breakfast room. Also the parking was a bit inconvenient.
Clean tidy room and hotel. Centrally located. Small room. No secure parking.
Rooms were lovely and clean good powerful shower nice big tv Noisy room as on busy room but after complaining we were moved for our 2nd night
Nice clean room, with flat screen tv and good size bed Toilet didn't flush, not just in my room, but also my friends room. This was reported, but still didn't work. Breakfast only available as a tray delivered to your room.
Free Wi-Fi There was no hot water in the mornings.The heaters are not working properly.
Good staff high standard room appearance and space. No room to room phone, Radiators weren't on and it was cold. Shaver point and bathroom mirror light had no power.
Very good value, good clean room.
Very convenient for town. none.
It was very clean with sheets / towels changed everyday. Great location near city centre. Staff friendly & helpful. Good Wi-Fi No wardrobe but coped ok. Breakfast could be better (I've seen worse!). Cabs sometimes had problems parking outside for pick ups due to parking restrictions. ooms have no phones!