the complimentary beverage when checking in.
the photos online are cherry picks. the hotel is generic, loud (lots of noise transmission between rooms), water temperature fluctuates an unsafe amount, staff smiles but is unaccomodating. Much better options in this city.
Cleaness,location and staff constant attention to guest's need
Terrible noise on the ground flour. The volume of bar music was often too high
The hotel has got a very good location, near the night bazaar, and several restaurants. The design of the hotel is very modern and stylish. The rooms are nice too.
The people working in the reception were not always very attentive. Some were very helpful, but some did not make any sign of seeing the customer. Once I stood in front of the reception desk for several minutes, waiting to ask some questions. Four people were sitting there, but nobody made any sign of wanting to talk to me. One of them was busy combing her hair! I expect more from a five star hotel. There was also quite much confusion about our booking, the check out date etc.
Great location - Friendly staff - Excellent facilities - Nice accommodations. Good value for the money.
staff, location, room food, all excellent
nothing it was an excellent hotel
Overwhelming and warm service; excellent service staff; great variety of breakfast buffet with national and international dishes; excellent location next to night bazaar (but quite)
I booked a club room. You can stay on a higher floor then and it is nice to have some drinks at the lounge. The bar is quite nice, too.
The rooms are small.
The friendliness and helpfulness of the staff
Everything was great
The hotel staff is very very very excellent .
Location close to the night bazzar and conveience access to any near attraction.
Stuck up front desk
The staff is amazing! The hotel is beautiful and out of the pages of Wallpaper* magazine. I would go running back in a second!