Overview

Chicago's Essex Inn

800 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 939 2800

$82+

Overall guest ratings

7.1/10 Good
Based on 5,200 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.6
  • 4.2

Nearby

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    About

    Location. This Chicago hotel is across the street from popular Grant Park and 3 blocks from the Loop business district. A metro station is nearby. The Field Museum, Shedd Aquarium, and the Art Institute of Chicago are within a 10-minute walk of the hotel.

    Hotel Features. At the fitness center, guests can watch multiple TVs while accessing treadmills and elliptical machines. Free WiFi is available to guests during their stay at this non-smoking hotel.

    Guestrooms. Air conditioned rooms, decorated with museum and art posters, offer refrigerators and coffee/tea makers. Beds are triple-sheeted and include duvets. Flat-screen TVs have premium channels. Free WiFi, desks, and in-room safes are also provided.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • No smoking
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews of Chicago's Essex Inn

    Overall Rating

    7.1 Good
    Based on 5,200 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.2 "Near to public transport, according to 92%."
      8.1 "81% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.3 "73% were impressed by the valet service."
      7.7 "Hotel security was great, thought 77%."
      9.2 "92% said the recreation staff was great."
    • 5.9 "Pool is mediocre."
    • 5.0 "Average cleanliness."
      5.6 "56% thought the cleanliness of the hotel was average."
      6.0 "Only 60% said that wellness & sports facilities were clean enough."
    • 4.6 "Breakfast is below average."
      3.7 "63% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.6 "74% said rooms were small."
      4.9 "51% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      2.5 "Air conditioning was criticized by 75%."
      1.7 "83% found problems with the furniture."
      2.1 "79% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      4.5 "55% were unsatisfied with the kitchenette."
      3.3 "67% thought the tv was sub-standard."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      3.0 "70% didn't like the architecture."
    • 3.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall Rating

    7.3 Good
    Based on 1,924 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "City centre within easy reach, said 91%."
      9.2 "Near to public transport, according to 92%."
      8.2 "82% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.4 "Average value."
    • 5.7 "Pool is mediocre."
    • 4.5 "Breakfast is below average."
    • 4.5 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.9 "71% said rooms were small."
      4.0 "60% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      2.4 "Air conditioning was criticized by 76%."
      1.7 "For 83%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      3.5 "65% thought the tv was sub-standard."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.6 "Dirty pool, said 74%."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      0.5 "95% criticized the small bathroom."
      1.9 "81% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      4.3 "For 57%, the lobby entrance was sub-standard."
      2.8 "72% didn't like the architecture."
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    Overall Rating

    7.1 Good
    Based on 1,664 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.2 "Near to public transport, according to 92%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      7.9 "79% liked the proximity to shopping."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.8 "Sufficient wellness & sports facilities."
      6.5 "65% thought the sauna was ok."
    • 6.3 "Average value."
    • 5.9 "Pool is mediocre."
    • 4.5 "Breakfast is below average."
      3.5 "65% said the breakfast was too expensive."
    • 3.6 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.1 "79% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      1.8 "82% found problems with the furniture."
      1.9 "81% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      4.4 "56% were unsatisfied with the kitchenette."
      3.0 "70% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      0.5 "95% criticized the small bathroom."
      1.8 "82% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 3.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall Rating

    6.4 Good
    Based on 780 reviews
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.6 "Food is average."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.4 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.8 "72% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      2.8 "Air conditioning was criticized by 72%."
      1.4 "86% found problems with the furniture."
      0.5 "95% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      0.5 "95% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
    • 3.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 832 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.0 "80% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.3 "Pool is mediocre."
    • 4.7 "Bar is not good."
    • 4.5 "Breakfast is below average."
    • 4.5 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      3.0 "70% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      2.3 "77% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      3.7 "63% thought the tv was sub-standard."
      1.9 "81% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
      5.0 "50% thought the cleanliness of the hotel was average."
      1.9 "81% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.0 "80% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      0.4 "96% criticized the small bathroom."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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