Overview

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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

$171+

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Rates

Overall guest ratings

7.8/10 Good
Based on 2,335 reviews
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Review highlights

  • 9.4
  • 8.3
  • 5.3
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Hard Rock Hotel Chicago is in the heart of Chicago, walking distance from Bridgehouse and Chicago River Museum and Vietnam Veterans Memorial. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.

    Rooms

    Make yourself at home in one of the 381 guestrooms featuring iPod docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Treat yourself with massages and facials. Additional amenities at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Chicago? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 2,335 reviews
    • 9.4 "Terrific location."
    • 8.3 "Great service."
    • 7.2 "Tasty food."
    • 6.1 "Average cleanliness."
    • 6.1 "Average amenities."
    • 5.3 "Rooms are ok."
    • 5.0 "Bar is ok."
    • 4.8 "Breakfast is below average."
    • 4.2 "Value below average."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 1,214 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.5 "Housekeeping was great, according to 75%."
    • 6.7 "Food is average."
    • 6.0 "Vibe was decent."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 4.8 "Bar is not good."
    • 4.0 "Value below average."
      3.8 "62% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 537 reviews
    • 9.1 "Terrific location."
      8.9 "89% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
    • 7.4 "Tasty food."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.3 "Vibe was decent."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
    • 4.0 "Value below average."
      3.2 "68% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 467 reviews
    • 9.5 "Terrific location."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.0 "Tasty food."
    • 6.0 "Vibe was decent."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.4 "For 66%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
    • 4.1 "Value below average."
      4.1 "59% thought it was overpriced."
    • 2.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
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    Overall Rating

    8.0 Good
    Based on 116 reviews
    • 9.5 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.0 "Vibe was decent."
    • 5.3 "Rooms are ok."
    • 3.7 "Value below average."
      3.4 "66% thought it was overpriced."
    • 2.6 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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