Overview

Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

$160+

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Rates

Overall guest ratings

7.7/10 Good
Based on 2,484 reviews
See all reviews

Review highlights

  • 9.3
  • 9.0
  • 6.1
  • 6.1

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Hard Rock Hotel Chicago is in the heart of Chicago, walking distance from Bridgehouse and Chicago River Museum and Vietnam Veterans Memorial. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.

    Rooms

    Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Treat yourself with massages and facials. Additional amenities at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Chicago? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,484 reviews
    • 9.3 "Terrific location."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
    • 7.5 "Tasty food."
    • 6.3 "Average cleanliness."
    • 6.1 "Average comfort."
    • 6.1 "Average amenities."
    • 5.9 "Bar is ok."
    • 4.3 "Value below average."
    • 3.3 "Internet is poor."
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    Overall Rating

    7.7 Good
    Based on 1,291 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.3 "Bar is ok."
    • 6.0 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
    • 4.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      3.1 "69% found problems with the furniture."
      4.3 "For 57%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      3.0 "70% were disappointed with the minibar."
      2.2 "78% thought the tv was sub-standard."
    • 4.2 "Value below average."
      3.9 "61% thought it was overpriced."
    • 3.6 "Internet is poor."
      3.9 "61% thought it was overpriced."
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    Overall Rating

    8.0 Good
    Based on 546 reviews
    • 8.9 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
    • 4.0 "Value below average."
      3.3 "67% thought it was overpriced."
    • 2.8 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
    • 0.0 "Horrible pool."
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    Overall Rating

    7.3 Good
    Based on 521 reviews
    • 9.5 "Terrific location."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.2 "Tasty food."
    • 6.2 "Bar is ok."
    • 6.1 "Average comfort."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Vibe was decent."
    • 4.7 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      4.5 "For 55%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
    • 4.3 "Value below average."
      4.0 "60% thought it was overpriced."
    • 3.4 "Internet is poor."
      4.0 "60% thought it was overpriced."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 124 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.6 "Vibe was decent."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.1 "Average comfort."
    • 5.2 "Rooms are ok."
    • 3.9 "Value below average."
      3.7 "63% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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