Overview

Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 800 467 1538

$137+

Overall guest ratings

8.4/10 Excellent
Based on 1,777 reviews

Review highlights

  • 9.0
  • 9.0
  • 5.9
  • 5.2

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Gift shop
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 1,777 reviews
    • 9.0 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      10.0 "100% loved the sauna."
    • 8.9 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Easily accessible by car, said 92%."
    • 8.6 "Bar is amazing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.2 "72% found the restaurant service to be one of the best."
      7.5 "Housekeeping was great, according to 75%."
      9.5 "95% were happy with the room service."
      7.0 "Management was excellent, said 70%."
    • 5.9 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.2 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.0 "Food is average."
      5.6 "Desserts were ok, said 56%."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 639 reviews
    • 9.2 "Excellent pool."
    • 9.1 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.1 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.4 "Nice rooms."
      9.7 "97% thought the view was good."
      7.6 "76% thought rooms were spacious."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.2 "Food is average."
    • 4.1 "Internet is poor."
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    Overall Rating

    8.6 Excellent
    Based on 657 reviews
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Pool is good."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.5 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
    • 6.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.3 "53% thought the minibar was ok."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 4.9 "Value below average."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 231 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 6.6 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
      6.0 "Only 60% thought, the hotel was modern."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.5 "Average value."
    • 5.2 "Food is average."
    • 3.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 248 reviews
    • 9.0 "Excellent pool."
    • 8.8 "Location is great."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 7.0 "Good vibe."
      6.0 "Only 60% thought, the hotel was modern."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.6 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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