Overview

Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 800 467 1538

$199+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,580 reviews
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Review highlights

  • 8.8
  • 8.6
  • 5.8
  • 5.5

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Gift shop
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,580 reviews
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Pool is good."
    • 8.6 "Location is great."
    • 8.1 "Great service."
    • 8.0 "Bar is amazing."
    • 5.8 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 3.7 "Internet is poor."
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    Overall Rating

    8.4 Excellent
    Based on 616 reviews
    • 9.2 "Terrific location."
    • 8.7 "Pool is good."
    • 8.2 "Bar is amazing."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
    • 7.4 "Nice rooms."
      9.5 "95% thought the view was good."
      7.3 "73% said rooms were clean."
      8.2 "82% thought rooms were spacious."
    • 6.0 "Average value."
    • 5.6 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 3.5 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 600 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.6 "Pool is good."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.4 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.9 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 3.8 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 189 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.1 "Nice rooms."
      9.6 "96% thought the view was good."
      8.0 "80% thought rooms were spacious."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.4 "Average value."
    • 5.8 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.7 "Food is average."
    • 3.8 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 173 reviews
    • 8.7 "Location is great."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 8.1 "Bar is amazing."
    • 6.6 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.5 "Rooms are ok."
    • 6.0 "Average value."
    • 3.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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