Overview

The James Chicago

55 East Ontario, Chicago, IL 60610, United States
+1 312 337 1000

$210+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 1,359 reviews
See all reviews

Review highlights

  • 9.6
  • 9.5
  • 9.5
  • 6.7

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to John Hancock Center and Millennium Park.

    Rooms

    Make yourself at home in one of the 297 guestrooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary weekday newspapers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Express check out
    • Safe
    • Babysitting/child services (surcharge)
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,359 reviews
    • 9.6 "Terrific location."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.5 "World class service."
    • 9.1 "Perfectly clean."
    • 7.1 "High comfort."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Internet is average."
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    Overall Rating

    8.6 Excellent
    Based on 828 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.2 "92% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.2 "52% said the view was so-so."
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    Overall Rating

    8.7 Excellent
    Based on 244 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 7.2 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 6.5 "Average value."
    • 6.5 "Internet is average."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 244 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 7.2 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 6.4 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.6 "Internet is average."

    Overall Rating

    9.2 Excellent
    Based on 40 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 7.2 "High comfort."
    • 6.9 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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