Overview

The James Chicago

55 East Ontario, Chicago, IL 60610, United States
+1 312 337 1000

$169+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 1,435 reviews
See all reviews

Review highlights

  • 9.7
  • 9.4
  • 9.3
  • 6.2

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Chicago Place Mall. This 4.5-star hotel is close to John Hancock Center and Millennium Park.

    Rooms

    Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary weekday newspapers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Express check out
    • Safe
    • Babysitting/child services (surcharge)
    • Wedding services
    • Internet
    • Laundry facilities
    • Beauty salon
    • Night club
    • Sauna
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,435 reviews
    • 9.7 "Terrific location."
    • 9.4 "World class service."
    • 9.3 "Excellent wellness & sports facilities."
    • 7.5 "High comfort."
    • 7.2 "Nice rooms."
    • 6.2 "Internet is average."
    • 0.0 "Horrible pool."
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    Overall Rating

    8.6 Excellent
    Based on 846 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.0 "Perfectly clean."
      9.1 "91% said rooms were clean."
      8.6 "86% thought it was clean."
    • 6.7 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
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    Overall Rating

    8.7 Excellent
    Based on 287 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 7.5 "High comfort."
      8.9 "89% said the beds were comfortable."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."

    Overall Rating

    8.8 Excellent
    Based on 243 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 7.5 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.5 "Internet is average."

    Overall Rating

    9.2 Excellent
    Based on 57 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 7.9 "Good vibe."
    • 7.4 "High comfort."
    • 7.0 "Nice rooms."
    Hotel type
    Guests recommend this hotel for business travelers.
    Guests say it is the perfect hotel for a city trip.
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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