Overview

The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

$421+

Check in
Check out
Rates

Overall guest ratings

9.0/10 Excellent
Based on 798 reviews
See all reviews

Review highlights

  • 9.8
  • 9.2
  • 8.3
  • 6.3

Good to know

  • Professional service
  • Great shopping
  • Friendly service
  • Great view

Nearby

    Show all

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Childrens programs
    • Concierge service
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 798 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.9 "Nice rooms."
    • 6.7 "Internet is average."
    • 6.3 "Vibe was decent."
    • 5.0 "Bar is ok."
    • 4.3 "Breakfast is below average."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 406 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 7.8 "Nice rooms."
      10.0 "100% thought the view was good."
      7.2 "72% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.4 "Vibe was decent."
    • 5.1 "Bar is ok."

    Overall Rating

    8.9 Excellent
    Based on 303 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.9 "Nice rooms."
      10.0 "100% thought the view was good."
      8.8 "88% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Vibe was decent."
    • 6.2 "Average value."
    • 3.9 "Breakfast is below average."
    View all review categories

    Overall Rating

    9.2 Excellent
    Based on 39 reviews
    • 9.8 "Terrific location."
    • 8.8 "Great service."
    • 7.5 "Nice rooms."

    Overall Rating

    8.9 Excellent
    Based on 47 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Rooms are great."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Great shopping"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent Reviews


    Close
    Would you like to save as your currency permanently or for this visit only?
    Close