Overview

The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

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+1 312 266 1000
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Rates

Overall guest ratings

8.9/10 Excellent
Based on 760 reviews
See all reviews

Review highlights

  • 9.8
  • 9.0
  • 8.3
  • 6.0

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Great view

Nearby

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    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Childrens programs
    • Concierge service
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 760 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.5 "Nice rooms."
    • 6.2 "Average cleanliness."
    • 6.0 "Internet is average."
    • 4.1 "Breakfast is below average."
    • 4.1 "Bar is not good."
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    Overall Rating

    8.9 Excellent
    Based on 425 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 7.8 "High comfort."
      7.4 "74% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.4 "Nice rooms."
      10.0 "100% thought the view was good."
      7.4 "74% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.3 "Tasty food."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.9 "Vibe was decent."
    • 5.4 "Average value."
    • 4.4 "Bar is not good."
    • 3.9 "Breakfast is below average."
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    Overall Rating

    8.8 Excellent
    Based on 243 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      10.0 "100% thought the view was good."
      8.5 "85% thought rooms were spacious."
    • 7.3 "Tasty food."
    • 6.3 "Vibe was decent."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.9 "Average value."
    • 3.7 "Breakfast is below average."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 45 reviews
    • 9.8 "Terrific location."
    • 8.7 "Great service."
    • 7.2 "Nice rooms."

    Overall Rating

    8.8 Excellent
    Based on 45 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 7.7 "Nice rooms."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent Reviews


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