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The St. Clair Hotel - Magnificent Mile


Based on 655 reviews
162 East Ontario Street, Chicago, IL 60611, United States
  +1 312 787 3580
The St. Clair Hotel - Magnificent Mile - Chicago, IL
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+1 312 787 3580

Good to know

Distance to city center 1.2 mi
Location rating 9.6
Nearest Airport Chicago O'Hare Intl
Distance to airport 15.6 mi


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Show reviews that mention

eighth floor in 19 reviews
fan blowing in 7 reviews
great location in 136 reviews
great price in 25 reviews
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spider webs in 2 reviews
staff were very friendly in 83 reviews
took up elevators in 6 reviews
  • Good
    Mar 2019

    Dirty lobby

  • Good
    Nov 2016

    YOU GET WHAT YOU PAY FOR - Chicago hotels are very

    Great location! Chicago hotels are expensive, so a good price point

    Not the most elegant!

  • Mediocre
    Apr 2016

    2 night stay at Red Roof Inn

    It was a good location and was relativity easy to find on foot.

    Our TV didn't work at all, there was candy wrappers and garbage on the floor from the previous guest, the power strip that was used for the coffee maker had a broken off ground in it, clearly a safety hazard. We will not be staying here ever again.

  • Excellent
    Apr 2016

    Great crew crazy building

    Walked in to someone stuck in the elevator. Pot ash in the sink. Broken heater. Then the employees totally took care of us. Can't beat price and location. The business I needed to do was very convenient. For all the haters, this is what Chicago is all about, get over yourselves.

    48 per night valet, if you drive. Your not going to get street parking until Chicago blue line stop.

  • Okay
    Mar 2016

    Great Location. Horrible facilities.

    Great location and price for the night. Check in was smooth and a smoke free room was nice. happy they checked my bag for the day so I could walk Chicago without my bag.

    TV was broken and wouldn't turn on. Hair dryer was also broken so much so that the fan was literally rattling around the inside. Heater/air conditioning had a change filter light on which makes me wonder how long it had been since its last change. Shower was pathetic and barely came out of the showerhead. Staff wasn't rude just seemed to be entirely apathetic to guests. Don't know if this is because management is treating them poorly, but Brenda who helped me with check out seemed happier when I smiled and was friendly when I checked my bag for the day.

  • Poor
    Jan 2016

    Nothing at all

    Our toilet NEVER worked, overflowed, staff tried to fix, but not successful! Our remote did not work, and last night several people on our floor call the police for a domestic dispute! Would never stay or recommend this hotel

  • Okay
    Jan 2016

    Great location!

    Room smelled like sewage. Cockroaches in bathtub. I asked for "view preferred" and was mistakenly put on the second floor.

  • Good
    Dec 2015

    The location is fantastic. You can walk to most interesting attractions. The room was clean and everything worked (lights, A/C, shower, etc)

    The room was tight. Needed to take out a drawer to open the sofa bed. The staff did not clean the room for the second day. Valet Parking is expensive even though saves you from trouble.

  • Excellent
    Dec 2015

    Great Location Great Price

    The hotel is 1 block eats of the Mag Mile and half way down the mag mile so you are right in the middle of the shopping district. It is easily the cheapest hotel in that area. All other hotels nearby are 2.5 times the price.

    The room is a little musty smelling and the hotel is a little outdated but it was a place to lay our heads and get some sleep.

  • Mediocre
    Dec 2015

    It was cheap and employees were nice.

    It was dirty, smelly, and everything was old and broken down looking.

  • Excellent
    Dec 2015

    Nice downtown location

    Just steps from Michigan Ave and the Magnificent Mile, this hotel has been my go to place when I'm in Chicago. It's not fancy for the price but it is a good value for the money. Location is key.

  • Good
    Nov 2015

    Great location!!!! Room temp horrible.

    The location is perfect for Mag Mile shopping!! The employees were very nice. The price was also very low in comparison to neighboring hotels.

    The room thermometer did not work. They tried to fix it and said if it didn't work we would have to switch rooms. The room was 77 and 78 degrees all day/night. The room size is very small. if you do not plan on being in your room much it is fine.

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As the premier hotel of The Red Collection, The St. Clair Hotel presents an upscale yet affordable experience located in the heart of downtown Chicago. With our hotel standing at the prime downtown Chicago location of St. Clair and Ontario, we offer our guests the convenience of city-center exploration as well as the elevated comforts expected from a modern downtown stay. The St. Clair Hotel is within walking distance to a variety of Chicago’s most notable attractions including the Magnificent Mile, 360 Chicago Observatory, Navy Pier, the Chicago Theatre and the James M. Nederlander Theatre. You’ll also find us only three miles away from Lincoln Park Zoo, Shedd Aquarium, the Field Museum of Natural History, Adler Planetarium and Soldier Field. Take a direct drive just north of the city to see the campus of Northwestern University or hop on a show-sponsored shuttle to get to your event at McCormick Place. This hotel is also convenient to both Chicago Midway International Airport (MDW) and Chicago O’Hare International Airport (ORD). We offer our guests the convenience of valet parking, Fast Free Verified Wi-Fi and complimentary Seattle’s Best coffee in every room. Upgrade to stay in one of our Elite Windy City King-King rooms featuring two king beds, a free Sleep Enhancing Kit and a customized “Windy City” Chicago-themed welcome snack ready upon your arrival. Ask us about our group rates. The St. Clair Hotel provides a pet-friendly atmosphere.




Free Parking
Free Airport Shuttle
Free Wi-Fi
Pet Friendly

8.3 Excellent

Based on 655 reviews









Things to Know

  • Clean hotel facilities
  • Comfortable beds

Check in

4:00 PM

Check out

12:00 PM


Policies vary by room type and provider.


Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
Non-smoking rooms available
Concierge service
Cribs available
Laundry facilities
No smoking
Cable or satellite TV
24 Hour Front Desk
Storage available


Most Popular Landmarks

  • Magnificent Mile 207 yd
  • Chicago Riverwalk 0.3 mi
  • 360 CHICAGO 0.4 mi
  • Chicago Theater 0.6 mi
  • Chicago Cultural Center 0.7 mi
  • Millennium Park 0.7 mi

Chicago Travel Guide

Learn about Chicago on KAYAK

Getting Around

Chicago Midway 9.7 mi
Chicago O'Hare Intl 15.6 mi
Chicago-Union 1.4 mi
Summit, Illinois 11.8 mi

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