Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saunas
Décor in the lobby was fantastic, staff in the restaurant were wonderfully attentive.
Excessive noise due to an event with 200 high school and young adults. They were allowed to run up and down the stair wells until 4am even after complaining to the front desk. I expected the Palmer House to be luxury accommodations, but found in reality they do not care about their guests. Host at the Honors desk was very short and abrupt.
We had a lovely room, very well decorated. The bed and pillows were very comfortable. It was quiet and the staff was extremely personable whenever we came across them. The lobby itself is worth a visit. It's like stepping into a guided yesteryear.
The paint on the back of the bathroom door was flaking. The tv is too small and it was hard to get the remote to work with it from the beds.
I always stay here when visiting Chicago. Lovely and helpful staff, beautiful room, extremely clean, and of course, the beautiful architecture of the building!
Although I understand the price, I just wish it were a little cheaper so I could stay longer! My favorite place to stay in Chicago!
Great location and beautiful ceiling in the main lobby. Everything you could ever need is just steps away. Loved that Starbucks is in the lobby.
Bathroom smells like mold. No view from the rooms. Valet parking was unavailable for several hours and I could not retrieve essential items out of my car until the day after I checked in. The bed was not as comfortable as many new hotel chains now use. It would be nice if there were a higher end restaurant inside the Palmer house with a better wine selection.
Loved the location and two-bathroom rooms!
The drinks in the hotel lobby bar are a bit steep.
It was a very comfortable stay
Not much of a view but I guess we weren't expecting one to begin with.
Stayed there in the past, I like the lobby bar.
Went out for a nice summer night in Chicago. We woke up the next morning and with the blankets moved around, we found someone else's underware at the bottom of the bed.
It's was a very elegant historical hotel with all the modern features you would need for a wonderful stay... And the employees there were always very helpful.. Thank you and see you again soon....
I was locked out of my room intentially by the hotel because they say they didn't get a credit card for incendentals instead of leaving me a message to that effect. After a long day in Chcago and arms full of bags I had to go back down to the front desk to find this out while my party had to wait in the hallway for me to resolve.
Fabulous historic interiors. Excellent food.
Bathroom tight; $16 internet fee
when I got there they gave me a complimentary upgrade which was perfect. I had a big room with 2 bathrooms and 2 beds all for myself. would definitely go back! the lobby is absolutely breathtaking with a nice bar.
tried to open the cabinet door from one of the batt goon and it fell off along with the hand towels holder.
Close to McCormick Place where we attended the Boat Show. The entire staff was top notch, and the hotel itself was beautiful. The one night room and parking was about $170 total, but I felt like I was staying in a much more expensive hotel. The Lake front and parks were only 2 blocks to the east so we were able to get some exercise too.
We were on the 21st floor. The bathroom was literally so small that I (6' 300 pds) had to slide in between the tub and the toilet to close the door. Even my girlfriend who is tall and slender was challenged. We tried the pool about 8:30PM, but it was packed with kids as was the hot tub. A very small price to pay for everything else to be so nice.
Location, main room, people
The bedding is too soft making it hard for sensitive backs
The bed is cozy
The floor I stayed on had lots of room service plates on the hallways.
Location and staff were great
Expensive for small rooms with extra charge for WiFi
I liked the location and the decor of the room.
The room had a little mold in the bathroom and the excuse given by the front desk was that mold is to be expected in a older building. Also, by the elevator on our floor there was a hole in the floor housing an electrical outlet (a safety hazard). For the price, I expected at least a coffee machine for the room.
Great lobby public space and great location
Poor attention to detail in room, damp peeling paint in small bathroom, no coffee maker in room.
Historic hotel in great downtown location
Booked a king but they didn't have any king or queen rooms left when we checked in and gave us a full. The room was next to the service elevator which we heard all day and night, very annoying and hard to rest. Also we asked for a late check out the following day and had 3 different people knock on our door in the morning well before the 1 PM check out for maid service which we didn't need. Customer service was poor and not what we expected.
It is a nice historic hotel, with beautiful features, and good ambiance. I really liked the surroundings, you have good restaurant nearby, favorite was Millers, and the pizza is incredible, but you might not be able to finish your first slice its so filling.
I'm hesitant to complain about the price, since I didn't pay full price, but I'm finding this to be a serious problem with Hilton's. When I called (and checked online) it would have cost me well over $250 to add an additional night to my reservation, but I was able to book through Kayak for half the price. I actually made my reservation four months in advance, and the "conference rate" was more expensive than I could find on Kayak then as well. Bottom line: if you can book a room for $130 because your conference is there, you might as well, but otherwise save your money and stay at the bigger and better La Quinta, its only a short walk, my colleague stayed there and I was actually jealous.
The location was wonderful as well as the spa and work out area.
The maid service was super spotty. One of the days we didn't even get service until 5pm. The walls were paper thin so we were woke up several times from noise from the next room and down the hall. We also had our keys quit working the morning before check out and it was an hour long hassle getting new ones.