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Atmosphere is always good and location you can't beat. Valet service is average. Kind of slow and impersonal. I should expect better from such an establishment. Either that or it should be included with my room.
The library bar and pump room bar were fabulous. Food and cocktails amazing. Great energy throughout the hotel. Fabulous location near both Lincoln Park and the Lake. Very welcoming to solo business/leisure visitors. Great place to work at during the day. The rooms were okay. A little run down (stains on the floor, chipped furniture). I received a good deal on the cost of my room, but wouldn't pay the full price for one of their rooms. But you may really be paying for the location and great food/bar scene.
Likes: Great bedding, comfortable room, cool, rustic elevator, great restaurant, beautiful neighborhood, beautiful entry and lobby. Our dinner was memorable: great service, interesting food, beautiful presentation! Dislikes: very rude parking attendant, expensive parking
Loved the serene decor. Shower turned to very cold water.
Outstanding location They could have at least had free coffee. $7 for morning coffee in a hotel is a little steep.
Swanky, under-stated elegance and unique. Greeted the moment we arrived. Great vibe. Nice scenic walk to North End of Michigan Ave (aka miracle mile) and restaurants. Parking in the area is expensive!!...Valet is the only option.
The only staff I ever saw was at the Check-In Desk. Waited an hour to have an iron delivered to the room. Waited over an hour for car to be dispatched from valet. There was no "welcome to our hotel" from anyone, it was essentially "you're on your own here".
Cool hotel, love this area of Chicago No phone charges available Heater making noise throughout the night, had to choose between being cold or awaken by noise Heat was off when I arrived, "engineer" had to come up to turn it on (shouldn't it be obvious where and how to control the temperature?) Heater was on the ground behind a desk, I had to get under the desk to adjust the temp each time
The location is epic; the Gold Coast of Chicago is high end district, places to shop are so close you can walk everywhere. Wonderful restaurants! I would stay here again, and again. The staff were like friends we had missed seeing in ages and always ready to help, in every way from the check in to the cleaning service helping us carry our bags into our room. Our room was a lower rate and as such we were placed near the elevators. We had booked WAY in advance but was told upon check in it was a busy weekend, but we could check in at 12:30 ish... The room we had was small but I am not sure all of them are...?
Not much Room would not cool down, hallways looked filthy, beds were hard and not comfortable.
It's a very unique hotel where are you and features and close to everything downtown I was very unhappy when they gave my credit card information to a third party
Location great, nice staff eager to please. Breakfast buffet was cold food only, but good. Rooms were small and clean. Overpriced, elevators were erratic. Power breakfast was fine, but they kept changing the hours. Had to have Food and Bev manager intervene to get breakfast. Did not have enough newspapers on three of the four days I stayed there. Coffee was $9. Mixed drinks were $15. Our group was 50 rooms. Many complaints. Few amenities for the price. No radios in room. Only one electrical plug in room behind chair.
I did not get to stay there.. because you didnt have a contract with the hotel and thus my reservation was not honored. I Had to scramble for a hotel that night. I still have not been compensated or provided a refund. I will not be using your service again.
Great location, good price. Parking was a bit of a nightmare, and the bed was like a rock, so uncomfortable!
The staff was friendly. The down pillows.
adorable, clean, good location. Hotel wasnt very accommodating to early check ins. house keeping came by way to early in morning, like 8am.
- Fantastic location: wherein most hotels are in the Loop which is dead on the weekends, this is in gorgeous Gold Coast, walking distance to the magnificent mile, Old Town/Wells St. shops & restaurants, and even Lincoln Park, and an easy cab or bus to Wicker Park. In short, you can do touristy stuff, but you don't have to live in the craziness of it and can easily access the neighborhoods more representative of Chicago (we used to live in Chicago). - Funky design and atmosphere. Not to everyone's taste, but much better than nondescript alternatives in the price range. - Reception staff helps out, but none were the least bit friendly. - Gym had decent cardio and weight machines but could use more than exactly 3 dumbbells. - Small rooms.
Clean, with friendly staff. It's pet-friendly, but someone should tell the pet owners that their pets should NOT be allowed on the foyer couches!!
Good rates, friendly staff. Just needed a place to sleep and store our luggage while we toured the city. Convenient safe in the room to lock and store personal items. Room was clean and tidy. The room was small.
Great location. Nice staff if you pick the right room plenty of space. 2 queen beds plus sitting area The decor is tired and needs a boost. Frame in mirror was warped. Bathroom is tiny
At first appearance the hotel room seemed small, but would work. Once we turned down the bed our sheets were either dirty or stained. We called to have them changed and someone finally came to the door to hand is a stack of bedding. We had to tell them to actually change the sheets as we weren't touching them. Same thing with the towels... They appeared to be stained or dirty. Grossed me out. In addition,there were a large amount of bachelorette parties that weekend. I didn't hear any noise from them, however witnessed a lot of genitalia toys & cakes as we came and went.
The location - right around the corner from the red train line. A few blocks from magnificent mile and close proximity to other stores (cvs, wing stop, etc) and restaurants (Lou malnati, local pub/tavern, etc.). Staff was helpful and nice. The hotel was clearly renovated, however it was done cheaply. Wall paper was peeling, rust could be seen in a few spots, some poorly covered up/hidden. Cheap laminate flooring was bowing.
I drove to Chicago from Louisiana with my parents (70s) ans my daughter (12). The drive was easy. The hotel was easy to find. Parking was easy. Everything about our stay at Hotel Indigo was amazing. We will definitely return as soon as possible!
Great location, very clean, cute rooms, helpful staff Drinks are expensive at the bar