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Location was great! Hotel staff was very friendly and responsive. Room was clean and comfortable. Loved the coffee shop, rooftop lounge and restaurant. Elevator was a wait sometimes.
location decor is, in my opinion, a nightmare - trendy/eclectic but an overall mess rooms are tiny and also cheesy in design upstairs roof bar is great if you want a super loud clubby atmosphere. Would have been so much nicer without a DJ - let's leave that to Vegas.
Location, location, location and general friendliness of the staff. We stayed there on a special and paid about what it is worth, a third of the normal price A boutique hotel at this location is a great idea, but the decorating---plaids everywhere in a small space--is enough in itself to drive you mad. And it really doesn't cover up this was once a Day's Inn. You pay a lot of money for hotels in Chicago and this is a one of a kind location. That's about all it has going for it.
The front desk service really put it over the top! The elevators took a long time and the one of the baristas on the main floor coffee shop was quite rude.
Liked everything about that Hotel. Would love more deals and hook ups but I really can't complain. Shopped around for a good price, they upgraded us without request and with no charge added. Staff was super pleasant and catered to us without question.
Love the park view rooms at Christmas overlooking the Lincoln Park Zoo. Love the coffee shop and the restaurant appeared to be very nice. In a wonderful location at a very reasonable price. Just all around very nice. We had a wonderful time. Lobby was decorated beautifully. Closet in room was not big enough with that cart inside of it. Put that card as a bedside table with an electric outlet next to it for the coffee and it would be perfect. Wanted more TV channels, HGTV, etc.
Ambiance, food, staff, vibe...all set the stage for a relaxing few days for my husband and me. The workout facility lacks in equipment and smells like the kitchen so, an official relationship w the gym on the same block would make my stay perfect. We found a ping pong table in a conference room..silly as it sounds, that 1/2 was a highland of our getaway. I wonder if a hotel Rec room will now be on my hotel checklist. I will never voluntarily stay anywhere else in Chicago! Simply the best for location (we aren't Mi Ave people) and overall city charm!
The front desk staff were very nice and helpful, especially Edgar. The heat/air conditioning is provided by a wall unit, making it hard to find the optimal temperature in the room. I was either too hot or too cold.
Clean, location, great staff, awesome rooftop bar I could ever every conversation in next room. Room was tiny.
Very fun location near great restaurants. Fun roof top venue and coffee shop onsite.
STAFF were supper friendly, nice, and helpful. Wonderful people all of them! Location is great! Look and decor were very cool. Hip and modern with a touch of swank. Sharp corners on end of bed that I kept running into. Not much clearance between lovely bed little desk. Have several bruises from passing between them.
adorable, clean, good location. Hotel wasnt very accommodating to early check ins. house keeping came by way to early in morning, like 8am.
Great location, good price. Parking was a bit of a nightmare, and the bed was like a rock, so uncomfortable!
The staff was friendly. The down pillows.
I did not get to stay there.. because you didnt have a contract with the hotel and thus my reservation was not honored. I Had to scramble for a hotel that night. I still have not been compensated or provided a refund. I will not be using your service again.
Good rates, friendly staff. Just needed a place to sleep and store our luggage while we toured the city. Convenient safe in the room to lock and store personal items. Room was clean and tidy. The room was small.
At first appearance the hotel room seemed small, but would work. Once we turned down the bed our sheets were either dirty or stained. We called to have them changed and someone finally came to the door to hand is a stack of bedding. We had to tell them to actually change the sheets as we weren't touching them. Same thing with the towels... They appeared to be stained or dirty. Grossed me out. In addition,there were a large amount of bachelorette parties that weekend. I didn't hear any noise from them, however witnessed a lot of genitalia toys & cakes as we came and went.
The location - right around the corner from the red train line. A few blocks from magnificent mile and close proximity to other stores (cvs, wing stop, etc) and restaurants (Lou malnati, local pub/tavern, etc.). Staff was helpful and nice. The hotel was clearly renovated, however it was done cheaply. Wall paper was peeling, rust could be seen in a few spots, some poorly covered up/hidden. Cheap laminate flooring was bowing.
The staff was seldom helpful, let alone polite. We tried to order room service and the whole process took almost an hour. They didn't have anything on the menu they gave us in our room. They called and asked the same question 3 times... We ended up cancellin our meal and ordering elsewhere. They didn't give us anything in return for their mistakes. Not please for a first time trip to chicago.
- Fantastic location: wherein most hotels are in the Loop which is dead on the weekends, this is in gorgeous Gold Coast, walking distance to the magnificent mile, Old Town/Wells St. shops & restaurants, and even Lincoln Park, and an easy cab or bus to Wicker Park. In short, you can do touristy stuff, but you don't have to live in the craziness of it and can easily access the neighborhoods more representative of Chicago (we used to live in Chicago). - Funky design and atmosphere. Not to everyone's taste, but much better than nondescript alternatives in the price range. - Reception staff helps out, but none were the least bit friendly. - Gym had decent cardio and weight machines but could use more than exactly 3 dumbbells. - Small rooms.
Clean, with friendly staff. It's pet-friendly, but someone should tell the pet owners that their pets should NOT be allowed on the foyer couches!!
I drove to Chicago from Louisiana with my parents (70s) ans my daughter (12). The drive was easy. The hotel was easy to find. Parking was easy. Everything about our stay at Hotel Indigo was amazing. We will definitely return as soon as possible!
Great location, very clean, cute rooms, helpful staff Drinks are expensive at the bar