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Location, service, welcome, suite.
Good Value. Divided room. Comfortable bed. Great location. noise to cta. small elevator. breakfast was not the best.
Very convenient location, sandwiched between shops and tons of food places. The staff was super friendly and helpful. The hotel itself was very nicely decorated and clean. They have free breakfast and coffee and tea available all day. The rooms were larger than I really expected for a boutique hotel. They have parking and are very helpful in showing you where to go (I'm not good with directions so I appreciated this). They also have a great list of neighboring food places. I just thought they really did a good job at making sure your stay was pleasant. Our room was literally NEXT to the train station so it was loud. The sound of the train was okay, nice actually, but the announcements from the station were pretty loud throughout the night. Our room did not have an AC unit - I notice many others did - and we were not informed. You cannot sleep with the window open with that train so if it's warm, you're sweatin' it out!
Incredibly comfortable room and fabulous location! Parking was a bit difficult
Rooms are clean and very comfortable. Convenient to things in the Lakeview and Wrigley Park area of Chicago. Right next to the Red Line. The woman who works the front desk was very unfriendly. Not very welcoming at all.
Very close to the "L"
Amenities in room were on point. Everything I needed was represented. For a single traveler I found the room cozy overlooking Belmont. Location could not be beat for exploring the g hood, proximity to downtown, and Wrigley Park (next stop on the el). Had lots of questions, staff was accommodating. 2 cleanliness issues with hair, dresser and towels.- long strands. I'm bald, male. Refrigerator, 1st nite, saturated carpet around it. Reported it, nothing done. This is an older building, walls and ceiling are thin. 2nd night above neighbors moved in. Could hear them walking, and if there room was as small as mine, they must have been doing laps like a hamster. The saving grace, the white noise from the squeaky ceiling fan. This is every issue I had for a 3-day stay. The place is worth the rate with the understanding of the product. Perfect for a place to sleep after spending the day and evening exploring the city.
The room was clean and nice, if a little aged. The halls and lobby were overwhelmed with a potpourri/urinal cake smell that was clearly an attempt at masking something even less savory.
Location was convenient. Room size was good. Staff was not very social or polite. Breakfast was just ok.
24 hour coffee/tea bar was great, plus the location is hard to beat. Parking is expensive, but parking in cities is always expensive.
Staff did not go out of there way to help you. Parking is extremely which is fine.
The room is very nice as well as the bathroom all very clean who is in a great location my room actually faced the L and I never heard the train