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Great Location next to all the restaurants Helpful Staff Wonderful breakfast Rooms were cool and needed a long time to warm up with electric wall heater
Room was really comfortable only disadvantage for tall people like us (Australians/Americans) we had to be careful not to bump our heads into the television which was mounted on the wall, and had an arm sticking out quite low, at our head level. Bathtub was great! Some breakfast items were not readily available and had to wait quite a while for the dishes to be refilled.
THe location was quite central in terms of where the actual Plaza de Armas was. The staff was not overly helpful. The breakfast was sub-par and the rooms were very cold. It was also extremely noisy due to the location of the main stairwell. The room was noisy as well as banging sounds carried on throughout the night.
Centrally located near plaza del armes Staff is helpful Heater in room hot water was a little spotty
Next to Plaza De Armas, many restaurants. Hotel itself has restaurant, which seems to be decent, at least breakfast was fantastic. Staff is friendly and helpful. Really nothing to complain about. Keep up a good work.
Hot water too Noise.maybe the hotel refurbish. Wake up 6Am everyday.we stay here for 3 days.cant sleep well~
Nice view of lake Titicaca, lovely room, excellent restaurant
We stayed two nights at Casa Andina Private Collection in Puno in two different rooms both Superior with View Lake. Room were small but correct (far away from luxe and below our expectation for this price level), the first room was on the second floor of the main building and the view was nice however the second room was on the first floor of the restaurant building and we had a fantastic view on the electric fance!!! We stayed in Casa Andina Private Collection in Arequipa and it was a lot better. We will not recommend this one.
The Manager who greeted us couldn't have been more attentive and helpful and spoke perfect English. We arrived very late and departed very early for our train to Cusco. Breakfast was available from 6 am and delicious. The hotel was extremely clean and comfortable. I would recommend staying at this hotel