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Good sized room comfortable room, great breakfast in a really nicely laid out room. One of the best and most helpful welcomes we have ever had in Italy. This is a hotel where they really do try (successfully) to make your stay comfortable! The location is a good 10 mins walk from the "start" of the city centre (not a problem if fit) and the rather poor sound proofing between rooms - neither of which may bother most people.
Staff were extremely helpful.
friendly staff, distance to the city
We had a large comfortable room with a fridge. The B&B is in a safe area just outide the walls and a short stroll to the centre. There is an excellent, good value restaurant / pizzeria just around the corner and a supermarket nearby. The owners were very helpful. No complaints whatsoever.
The proprietors, Daniele and Gabriele, are professional, generous, and eager to do anything and everything to make a guest feel comfortable and at home. From providing routing and dining advice, to making me feel comfortable operating the professional espresso machine in the breakfast room, the "you're in good hands" expression would apply. The room was totally comfortable and livable, the bathroom clean - and there was free parking, which for Lucca is a real boon. The location is convenient to the city, if just outside the south wall -- this worked well for us. The immediate neighborhood of the B&B was not luxurious but it was quite safe and easy to negotiate.
Good location, outside the city walls but only 10 minutes walk away. Really comfortable and clean rooms. Very helpful owners.
The staff were friendly and helpful. The room was clean and it was tastefully decorated. Had a difficult time looking for the location of the hotel as we arrived late at night. We had no cell phone so we had a problem to contact the staff regarding the keys to get inside.
The staff at this hotel were the most helpful I have ever experienced. They love their city of Lucca and want to share it with their guests. The breakfast was good. The room was comfortable, clean and quiet. The location was excellent- 5 minute walk to the gates and main street of Lucca. I would highly recommend this hotel.
The room was large (the bathroom also) and clean. The breakfast was simple, but all right. The owner was professional and very helpful.
The location to the city center. Hotel is very clean. There is no charm to the facility. Towels are terrible and amenities are scarce. Location to the train station is not walking distance and there are few sidewalks between the train station and the hotel. Limited hours for check-in are very restrictive. No phone in room.
Very friendly and warm welcome, owner is extremely helpful in every way.
The B&B is newly renovated with new tiled floors throughout, rooms are spacious and the lcoation is perfect for exploring Lucca They could improve the WiFi network.
Room and bathroom were very modern and clean. Breakfast was excellent for English and local guests. Luca, the owner, was very friendly and helpful. One of the best and cheapest hotels/B&B's I've stayed in. I would definitely recommend this B&B and would stay here again!!
Owner friendly and charming. Excellent breakfast.
The manager, Luca, is very hospitable and extremely helpful. It is worth visiting for him alone. You really feel welcome.
small and friendly, good area
Friendliness of staff Location on the main road, couldn't really have bedroom window open and hear yourself talk.
localisation nearby Lucca a main street noisy just behind windows, breakfast too late
breakfast at their porch. far away from the city center. there is only few buses available. once 2 hours! the hotel locates at the heavy traffic intercention and it is very noisy. even closing the window, you can hear the noice during the night.
nimic, nimic , nimic, nimic , nimic, nimic , nimic, nimic , nimic, nimic , nimic, nimic , nimic, nimic , nimic,
A charming hotel and attentive and helpful host. Very atmospheric and quiet given it's proximity to the road. It was quite expensive cf to other similar hotels and it was hard to find.
Located at a fantastic beautifull river, nice nature and not so far from the city. The owner and his parents are the most kind people I have seen, we could use the bike and they even took us to the station, the day we left.
Il Ponte is a very simple but clean and comfortable hotel.
Large room with air con, well fitted bathroom, friendly owner.
Very friendly staff! It was very nice that we could use bikes (for free!) to go to the city center. Breakfast was ok. Clean, nice room. If you don't like the free bikes, it might be a bit unpleasant that the hotel is quite far from the city center. There are buses, but the bike tour is so much more fun!
The room completely lived up to the expectations we had after seeing the pictures on line. Lovely furniture, cozy corners, nice lighting. The bathroom was spotless and the shower was fantastic. The staff went out of their way to make us feel welcome (a cool glass of juice even before we checked in, what more could one wish for after a hot and sweaty journey...). They also had excellent suggestions on how to spend the day in Lucca and which restaurants to visit. Breakfast was good, with nice little touches like boiled eggs, and the coffee great. Good free WIFI connection.
Part of the family
We enjoyed our stay very much. The staff was friendly and helpful and the breakfast was more than adequate.
We stayed in the suite, large bedroom with old furniture, a sitting area and bathroom. Located in the centre of this wonderful old city, close to all the sites. Marina a really helpful lady advising on good and reasonably priced restaurants and providing a great breakfast. Claudio the owner was a perfect gentleman and most helpful in all respects.
Central in the town The owner had let out or room to a group of workres!! We had to make to with a cheaper room which he had to displace another family from who he had put in there!! However he did give us tickets to a concert and a bottle of wine to say sorry!
We chose to stay at the Al Tuscany for the second time in 2 years and would not hesitate to stay again. It was such good value for money right in the heart of Lucca. We felt like we had the taste of staying in a typical Italian home.( very authentic). Claudio once again went out of his way to make our stay memorable. We can't thank him enough. x
Location, hotel staff friendly and helpful, value for money
The excellent location; the friendly and helpful staff ; the ease of access and exit with your own key; the kitchen facilities laid on for snacks; the lovely breakfast served by Mary at the large oval table that encourages guests to chat and exchange holiday experiences. We don't all like the same things, but the slightly Bohemian quality of the Al Tuscany really suited us and Claudio does his very best to make you feel welcome.
Lucca is a wonderful destination and the Al Tuscany an ideally central location. The staff were friendly, helpful and welcoming. We would look forward to visiting again.
location to town center
Great location, superbly helpful staff who waited for us to arrive and gave restaurant recommendations and helpful advice, great breakfast, free parking, wifi and very clean rooms
We loved the walled town for walking on and found very nice shops bars and restaurant
Nice clean hotel with good sized rooms, good facilities including free access to internet computer and friendly staff Nothing to dislike
The position of the B&B is ideal for exploring Lucca on foot and is within walking distance of the Station. This B&B was great value for money. I would certainly go there again.
The kindness of the staff, the location, really close to the city's walls, the excellent breakfast and the feelling that you really get to live Lucca's way of life, with its quiteness and peace.
Great location, good breakfast and the receptionist (Diana?) was very nice and helpful. No elevator.
Our room was well furnished and beautifully decorated. The villa had its own car park.
Very friendly, The manager/owner was most helpful. I feel we got very good value for money and I will recommend this B&B to family and friends.
Very nice and rich breakfast, while arriving late at night the room key and welcome letter was left...Very good location and free parking!!! Everything was excellent