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Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Close to airport Showers didn't work. Not the best beds. Internet did not work
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
The hotel fulfilled my expectations as a business traveller. If you want a half day meeting with one or two people then book a suite and have the meeting in the separate living room area - it's cheaper than booking a meeting room!
clean - large rooms - excellent bathroom no facility document in the room ( what is available in the hotel like menu of roomservice, sportfacilities or not, tv channels usage etc...)
Everything Found it very hard to get hot coffee every morning at breakfast,it was always cold!
We have been upgraded from standard room to Jr suite (?) to suite an extra bed. N/A
Always the service is exelaint and the people working inside very friendly.Evrything is very clean all the time.and the brekfast is very good. In one case I
Convenient fior business, close to the autostrada away from the congested traffic area of Milan
A spacious suite was given to us (at the same rate of course) because they did not have a non-smoker double room available at the time of our arrival as requested. Nothing really. Even the location (20-32 min from Milano Cadorna depending on the train type with good frequency) was as expected.
Wonderful comfort. It was the best bed we had on our 2 week+ stay in Italy. It had an excellent location once we realized we had to cross under the train tracks to locate the high rise. The staff was superb and very helpful.
Very new hotel Very good restaurant (little pricy) Rooms not too big Hard to find per car Wellness not opened now
Hotel easy to locate. Bathroom almost Swedish standard. Parking just outside the hotel. Room spacous. The hotel restaurant. There is a pizzeria just opposite the hotel with a tremendously better choice of food and drink.
Clean, spacious room
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Convenience to airport and trains, quality of facility and rooms, staff very helpful
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Very clean room, good staff, and great food at the bar.
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
Rooms were clean and staff was friendly and helpful
Because it's new and good-we'd almost everything Not correct name-real name are Junior hotel or something. Our gps can't find not with the name not with address-and in 2oclock at night it was not very nice.
Perfect location, well-cleaned rooms, polite staff. Аir-conditioning in the room do not work, shower was broken, Wi-Fi does not work.
The restaurant/bar are very expensive but good. No free internet.
Very nice and clean hotel. The room was spacefull enough. Very nice breakfast with a big variety of goods. People working there are very polite and helpful. Perfect place if you want to visit the lakes and the surroundings of Milano. We had a car so I don't know about transportation. Very very good value for money. WiFi is for free and a huge parking place is for free aswell !!
Out of the city no truffic,easy to find, on the main road. parking place. very nice breakfast.
the hotel is very new, just opened it's very nice inside, the prices in the restaurant are not too low
Fantastic location right on and off the autostrada with free parking. Good breakfast.
Very easy to locate, good parking, spacious clean bedrooms, substantial breakfast. Perfect for one night stop-over.
Excellent hotel and first class serivice.
Very good hotel, perfect, comfortable, reach breakfast one of the best in Italy. free wifi.
Convenient to autostrada exit point for overnight stay. Restaurant closed at weekends, but staff recommended an excellent alternative.
A short walk from and to train station. Staff was not very accommodating. They were very in different. The first clue was when we arrived to the hotel and the three front desk staff members continued to carry their conversation ignoring us. The shower water pressure was terrible. I advised the front desk each morning but nothing was ever done.
The breakfast Dinner
Good place. Quiet. Very close to the highway. Good price. Possibility to park the car. No possibility to have donbner. Breakfast too late: ten minutes too late open. Nothing prepared.
I needed a hotel as a stop over for my trip to Greece, Not having to go into Milan was most beneficial as it saved me time.
The hotel is very quiet and serene.
The room was clean and confortable. the bed and pillows were much more comfortable than the ones in other hotels that we stayed at in italy. The hotel staff was extremely nice. Music from the courtyard was too loud. The music lasted way past 23:00 and we had to leave the hotel to make our flight at 7:00.
Stayed overnight.Room was excellent,roomy well equipped and spotlessly clean.Quiet-no excessive aircraft noise.
It was around a mile from the airport. The photos make it look much nicer than it is. It's location is in an area of some construction, but there is no good view. The area feels sketchy and is confirmed by the sign in the parking lot that tells you that you are parking at your own risk, and they have no surveillance. The exterior is pretty run down looking, however the lobby was rather nice.
The design of the hotel. the shower is not comfortable at all. the water is all over the floor and when we comlainted they told us that this is the way it is and we had to put more towels on the floor. the design and atmosphere of the restaurant of the hotel was really nice but they run out of food at the buffet.
Location was great. They had a shuttle to airport too. Requested a non-smoking room. Was put in a smoking room.
Nice property close to the airport. Service orientated staff.
the bedrooms were very good.had a good night sleep was a 4 star hotel with a 2 star restaurant.food was very bad.
Nice restaurant in the hotel. The waiter misinformed my wife regarding the cost of the antipasti buffet for which she was charged 12E (he indicated that it was no cost). He also brought me the wrong entree.
The staff was very helpful...there was a shuttle between the hotel and the airport....the breakfast was wonderful... I did not like the outside appearance of the hotel.
Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars
It went beyond expecation, especially for an airport hotel.
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
The hotel was nice and clean. However, the rooms are very small.It is not family oriented and no restaurant available. Their shuttle service starts at 5:45 AM, We had to take a taxy to the Malpensa airport or else we would have missed our flight.Also, we had issues with their shuttle service from the airport to the hotel. The van was too small and we could not fit. We had to wait another 35 minutes for the next one.
Great location. Parking while you are travelling. No connection between frontdesk and airport information. Lack of help in finding out information about flights and delays.
location to the airport. Also the availability (though limited) of getting some food when arrived late. the strange, runny eggs with chunks of hard boiled egg whites mixed in. Never seen anything like it in all my travels and years in the restaurant business. They were terrible. Otherwise the breakfast was fine.
Room was spacious, and having the shuttle was nice. Staff was friendly and helpful. Seems like it could be a good place if you had an early flight, but the shuttle might be an issue, making the airport Sheraton a better option. Shuttle did not run very often, once an hour when I needed it. The driver from the hotel to the airport was a bit rude. I had been in Europe for 5 months and had extra baggage. He only let me put one bag in the luggage compartment even though we were the last stop and more could fit. That meant I had to struggle getting my second checked bag, carry on, and personal item on to the bus and past other people sitting along the narrow aisle until I found a place to sit. Getting dinner was also inconvenient since it was not available at the hotel itself and meant walking to a small selection of local restaurants.
great for catching an early flight at Malpensa airport.... should have free internet everywhere, its a must in any hotel....
Friendliness of staff Too noisy room, especially regarding air conditioner
Clean and easy to get to from the airport. Limited food and no where to sit and eat it.
the staff was very helpful and understanding. beakfast was excellent. the location was hard to find
Nice clean rooms, great breakfast! Airport shuttle bus stop w2as hard to find and not very well labled at the airport so we wandered around and could not find it. The reception desk staff at the adjacent Sheraton were very helpful and gave us directions to the shuttle stop all this taking about an extra hour at the airport.
Room was spacious, room wifi was good too -They charge RIDICULOUS 8 Euro from the hotel to the airport, a 900 meters drive !!! (just for comparison, the bus from the aiport to Milan city center is 12 Euros, a 60 KM route) - Only one option of restaurant near by (no restaurant at the hotel)... and guess what? All guests go there at dinner time, it get crowded, very, very slow service
Excellent service, clean and modern. Good breakfast. Shuttle service to Airport is not where others are. It is 4€ and leaves from door 4 bus stop 4. No restaurant on site.
We wanted to be near the airport for an early flight. We were so pleased with Holiday Inn Express. The shuttle was very convenient, the room was super clean and comfortable.
Clean, fairly new hotel. Entertainment available: pool, fitness. Good internet connection for 1 eur/hour. Free parking. Location- about 30 km from Milan. We rented a car so for us location wasn't a problem. Don't try the restaurant- it's not that good and not cheap at all! Poor breakfast. They should improve!
Almost everything. Nice staff, good food. Lousy coffee one morning of the four nights I stayed there, but that's all. Only minor complaints: the restaurant not open on Sunday, and the lack of infrastructure close by. This is a great hotel to stay in, but you need a car or to like walking a lot
An excellent staff being very helpful arranging everything needed for the stay.
We didn´t stay long, arrived late and continued our journey early, so it´s hard to say. Everything was fine for our purposes.
It being close to the airport, and having a shuttle Carpets in room were filthy. Pillows were so stiff and large you could not sleep properly. Restaurant is pretentious and silly.
it's nice, clean, reasonably modern, has reliable wifi, the staff is nice, and is close to the airport with a reliable shuttle. Breakfast could be better.
very efficient, excellent food, perectly located to catch an early Malpensa flight
Convenience to the airport, attentive staff, cleanliness, shuttle to airport. We were overall with everything about the hotel and would recommend it.
Very comfortable and cozy. There is a very friendly waitress in the dining room, and the shuttle service to and from the airport was excellent!
We had an extremely early flight, and the close proximity to the airport and the shuttle service provided by the hotel made it the perfect choice. The staff were friendly and helpful, the hotel clean, the shuttle service prompt and it added up to the perfect choice. We had to leave too early to take the breakfast so cannot comment on it. n/a
Staff excellent with a very warm welcome. We left early following morning and cleared the reception in 5 minutes and courtesy bus on time to airport.
The staff was very friendly, competent and professional. The room was spotless. Wireless was wonderful to have after weeks without it. The shuttle was right on time. Absolutely flawless stay there.
The convenience and efficiency of the hotel's shuttle service to and from airport. No
Very good that a hotel shuttle bus can pick you up at the airport. The breakfast was also very good for being in Italy. It says nowhere on the page that you have to call the hotel for the shuttle bus to pick you up.
great shuttle service,great wi fi in your room,good breakfast,proffesional stuff.It's veru good for short term staying.5 min to Malpensa Airport Nothing near.
that there was a car available to take us from the hotel to a nearby restaurant - and to bring us back to the hotel.
Staff incredibly welcoming, polite and helpful - several went out of their way to help with a few light requests we had (such as printing out boarding passes that other hotels do not do). Rooms were also very clean and comfortable and great value for money. Also really easy and quick to get to and from Malpensa airport.
Good location. Close to airport but quiet. The airport shuttle is fantastic. The driver saved us a lot of time and trouble by asking where we were going and then taking us directly to the shuttle but to the train station. There was a bit of an odor in the bathroom.
The personnel were helpful and the shuttle most efficient which was the main reason for selecting this hotel. It is not easily accessible and the restaurant recommended was so so.
Location and very helpful staff. We were flying out of Mlan early.
Shuttle service to and from the airport is excellent, always on time and drivers are courteous and helpful.
Very nice, big room and very quiet. We will be back at the end of June 2007.
Shuttle to and from airport is convenient. Somewhat outdated rooms but sufficient for just spending the night between flights. Continental breakfast was not included in the room price.
Totally delighted with the high standard of the hotel Lack of own restaurant or at least some sort of food facilities
The staff were kind, helpful and welcoming. The shuttle was great and on time. The breakfast was excellent. This was an extraordinary value for the money. I would highly recommend this hotel. It was also clean and well appointed. A bit hard to find off the highway- we went on the wrong exit- recommend some additional info since the exit before is very close in name to the one for the hotel.
The room was very poor planned. The bathroom doors were teaching the bed. The service at the restaurant was very poor. We had to ask for everything separately, even if it is customary to bring oil or vinegar with the salad or parmiggiano wsith the minestrone.
The staff are extremely friendly and very helpful!
no free internet in the rooms
Great location, close to mxp. As for an airport hotel, the restaurant is decent. There is a 12€ charge per person for breakfast, so the low price may seem attractive but add that if you are planning to eat. Otherwise, clean, comfy and ok in general for a night before a flight stay.
My business partner and I travel a lot, so we see varying quality. We are starting a new business and are on a budget. We were so impressed with this hotel that we introduced ourselves to the manager and told him so. It is clean, crisp and light. The members of staff we encountered were friendly and helpful. The room designs are funky and clever (eg the swivelling desk!) and interesting. We would certainly stay here again and would be pleased to recommend it.
Close to the airport. Breakfast quantity good! Very good help from waiter at the breakfast buffet. Wifi good strength. Rooms not very clean but clean enough. The walls looked like someone spilled something. Shower leaked all over the floor. Bathroom no exhaust venting. Cappuccino from machine not so good.
Good breakfast, great location and kind staff. Fitness studio could use some free weights.
Very good and fast reception,best value for money and good free of charge transportation from-too malpensa airport
The desk staff was ncompetent
The rooms here are stylish and comfortable, while rather small. Dirty dishes and glasses were left in the cafe overnight.
Beds were fine, food decent and for a one night airport stay it was a good value. Did not realize how far it was from the airport - couldn't easily find that detail when booking online. Waited 40 mins at shuttle pick up location and had to call 3x to get pick up. Van driver was editing the contacts on his phone while he was driving and drove like a maniac.
It was wonderful
Staff very friendly and helpful. Hotel very clean and neat.
Swimming pool, friendly personnel, nice room No elevator, but there is a room with direct access to the parking.
Clean, pleasant, courteous. No bellhop. Small tube tv.
Very tidy hotel.Friendly, attentive personnel.Good private parking and high speed internet access is free of charge.Nice restaurant with traditional Italian food is located nearby.It's tasty meals were served quickly by very friendly waiters.
Handy location for my business.
Nice and clean rooms with all needed facilities Extra bed for a child in the room. Swimming pool access from the Junior Suites. Lounge furnitures close to room and swimming pool. Private parking.
Bathroom, size of room, nearby/associated restaurant, breakfast quite a long way from the highway
easy to find breakfast wasn't to rich, and the last day the only one offered was the one in the hotel room - coffe&brioche
Clean spacious room but with only a very small window (!)... Very friendly staff and good breakfast...
Staff all had excellent English and breakfast was lovely
the hotel was near the Milan Airport as advertised
Very clean. Good location. Too noisy. Such a good looking hotel but with paper thin walls. Could hear our friends talking next door and the tv below us was on until1am and even when the manager asked to have it turned down we could still hear it. Quiet rooms should be a priority when building a hotel. Too bad I can't recommend this great looking hotel.
Clean, comfortable, good service
Very nice room. No shuttle service from Malpensa in the evening. Was not given any warning that taxi was the only service.
The hotel staff was very helpful. This is an excellent place to stay prior to a flight from Malpensa Airport.
Very friendly and competent staff, small size, landscaping, convenience to airport The air conditioning was very poor. We were sweating all night (both rooms) and the outside air temp was actually cooler than the rooms. The manager told us it was functioning normally. I would not stay here again in summer months because of that. Parking is limited. Internet was intermittent.
Clean, large room, quiet, air conditioning, wifi, excellent value, friendly staff Small reception area, no Kleenex, strange hole in corridor
room very nice, clean, starting from 05.15 goes bus to malpensa
The room was clean, big and comfy I booked this hotel because I thought I'd get a free airport shuttle to the hotel, it turned out that the shuttle service is only in the morning and they still charge you 5 euros!! The closest restaurant was 1km walk away and I wouldn't recommend it if your scared of big, barking mad, guard dogs!!
It was horrid. That is all i have to say. Service, staff, breakfast was poor.