Especial thanks to Tanja from Hotel staff . Without Tanja's helps our family trip was failed.
peaceful location, friendly staff, perfect pizza 1st floor view to neighbor house
Did just stay for one night but it was very nice
It was out of town, but close to good food spots. The staff were very informative and helpful.
Excellent views of Trento and valley. New facilities, very clean and comfortable good value for money, need a car to say there as it is out of town
Friendly staff and excellent location, quiet but close to the city of Trento
The staff were very friendly and the room was very comfortable. The location was also very pleasant with nice views.
Our stay was excellent the owner was an excellent host. The room was wonderful with a great bed. Breakfast was wonderful, would stay there again.
Panoramic view. Location. It's not so easy to find the hotel.
The hotel is was traditional but beautifully appointed.
Franco the owner greets you with a smile and continues great service throughout. Not to mention a terriffic sense of humour & banter. Great location & views.Awesome value for money.
kindness of the staff, I arrived and deprted at impossible hours, but there was always someone there nothing
we loved the staff. they were kind and nice, and gave every thing in order to make our time pleasent.
The hotel location was off the beaten path and our room had fabulous views of the rest of town and the mountains. The room was recently renovated and had a kitchen (it costs about 10 euros more to use the stove top). Staff was very friendly and helpful. We would like to go back again!
My wife and I are really very, very positive about this hotel.Service,, spacious rooms, nice garden,excellent cuisine and reasonable prices.We think this hotel should deserve one star more As mentioned, no complaints
BEAUTIFUL RENOVATED BUILDING, HELPFUL & POLITE STAFF, NICE GARDEN AND RESTAURANT. AN EXPERIENCE TO REMEMBER !
The location of the hotel is excellent because it's within short walking distance to the funicular, which takes you to Citta Alta, where most of the sites, shopping and fine dining are located. The off-site parking made baggage drop-off and loading a bit of a problem, plus it's fairly expensive.
perfect location for our visit with family in trento. The walled property with it's view over the city and lovely garden/lawn area was lovely and relaxing after a day of sightseeing. The staff was welcoming and helpful and spoke English fairly well. Our room was spacious/clean/comfortable.
Very accommodating staff - would make personal scrambled eggs for you in the morning, elaborate breakfast buffet, good choice of local wines, nice dinner menu, extensive parking very small shower booth
Staying at the Villa Madruzzo is always a pleasure: kindness is their motto; breakfast very good, beautiful location, very nice rooms, dogs are welcomed
receptiostaff was very helpfull when we arrived very late in night no
Tranquil surroundings and particularly helpful and friendly staff. The in-house restaurant is also well worth going to. Friendly and efficient service and great food.
The room and building The lack of training of the staff and coming back to our room after bieng out from 9 am untill 7pm and finding the bed still unmade ant the lecture we recived saying it is all our fault for taking our room key out withn us !
Amainzig view, very friendly staff. The acces road to hotel is good but difficult (35 minutes from Trento). Poor breakfast.
The view from the balcony was very nice, the room was very clean and spacious. We appreciated the wide range of indoor and outdoor activities the hotel has to offer. The breakfast was quite basic, the location (though magnificent for mountain lovers) is difficult to reach without a car and quite remote with respect to Trento.
The staff was beyond superb in every way. Just delightful. I arrived late and they even kept the pool open for me an extra hour. Not at all.
Wonderful place with nice view room. Excellent hotel.
No spa, no swimming pool, no sauna even though it was listed in the facilities. The hotel was at least 20 kms from the highway even though it was written 6 kms on the description.
Liked the room, the view, breakfas.
As written in other reviews: the hotel stuff is extremely nice! What is not mentioned enough is the spa facilities - it is GREAT! Warmed swimming pool, saunas and all very clean and beautiful! The hotel and the rooms are very clean. The room we were staying in was very basic with pretty old furniture.
Friendly staff and fantastic facilities.
Size of the room and ensuite and the airconditioner. The room did not have a jug for making tea and coffee.
Staff were very friendly and pleasant. Hotel was clean and quiet.
v.g. room and excellent bathroom no
Efficient, good size room, no problems. Breakfast was poor
the hotel was good, clean and close from the center
proximity to stations was main reason why we picked this hotel. I found the lack of pleasant seating facilities in the reception area amazing for a 4 star hotel.There wasnt really anywhere nice and relaxing in the hotel.The room was quite dark and depressing.
I was content. Nice big rooms, big bathroom, good comfort... But the biggest plus of this hotel is it's location (less than 5 minutes walk to centre) I did not like the breakfast: unprepared tables, no spoon/forks/knives on the table, non-english & non-german speaking staff... All we could eat was few slices of ham, crudo, cheese; bread; eggs; and cornflakes. The hotel has 4 stars. I supposed to find something better there.
Excellent room, staff very kind and willing to help Room heating not working properly, epsecially in the bathroom, but ok anyway
The staff is friendly, the location quite good and the room have a desk comfortable enough to work.
Personnel was very polite and the room was clear and proper The hotel is a little outside the central part and one needs to walk around the train station which may not feel very comfortable late at night.
Good 3 star hotel. Good bed, shower and view. Its a 3 star that could pass as a 4 star.
Charming hotel and very helpful staffit is a rural area if you are looking for quietness Just Perfect!
Close to autostrada; excellent for an overnight stop.
Excellent and very kind staff, excellent view to mountains and trees, river. Close to Trento center, best location for work and family together being. Internet connection often could be better. But staff was very kind to give all possible support.
The location far away from the motorway and it was not a family hotel beacause of that special nightclub
Second time we stayed here and second time no complaints! By the way, the restaurant here has fantastic food! Views in the neighbourhood are also quite nice. no airconditioning in the room, but the open windows helped.
the view from the hotel was very nice. the room was very dirty
Stayed here many times, always good. Restaurant is excellent! no airconditioning...
In fairness we were just passing through on our way home - however staff were very friendly and helpful, room typical Northern Italy/Mountain Austrian style furniture. Excellent restaurant with a great veranda at the rear with super view whilst having your meal. Parking to the front of the hotel and language not an issue...
Close to all main roads
Order and cleanliness of the hotel Noise due to the Night Club downstairs
Everything was nice, stuff were really helpful. The place is little bit far from the Trento city but still amazing place for holidays.
Nice location, very pleasant staff, good evening meal, nice room, ample parking
The restaurant on the terrace as part of the hotel did not like the noise factor, is on a very busy road and the hotel room very small and not very appealing.
The hotel is a 50 Euro taxi trip from Trento city centre.
- Overall quality of the hotel. Very good for the price; Breakfast good; Room large and comfortable.
Everyone and everything Nothing
kind and helpful staff, luxurious room, spa, pool and dining. great location, amazing surroundings. has a special small hotel atmosphere.
Very nice location.
The wellness center was great. It should be open 24 hours. Food could be a bit better.
Very nice and helpfull staff, good breakfast and restaurant, clean rooms Wellness area closed on Sunday and a bit small
Expensive breakfast. (one has to pay 10 euros for the basic breakfast plus extra charge for every egg, cake etc.+30%, to have breakfast at the room)
Great location, friendly staff, spacious and comfortable room.
A beautiful hotel with mountain views, recently renovated and very close to the old town. Nothing. This is a wonderful town.
The breakfast was very good and comprehensive.The room was large, bathroom was very comfortable.
I liked everything from the moment I parked my car underground tothe reception at check in to the quality of the room. The hotel was faultless. I will stay there again and again. Absolutely nothing wrong with the hotel whatsoever.
Well appointed interior design ,friendly staff Some wood furniture showing signs of wear, bar shut too early
Excellent location, easy access to the center
first class hotel; close to train station; safe neighborhood
nice rooms, close to the center of Trento
poor stock in mini bar
Modern and clean rooms. friendly staff and a nice restaurant/pizzeria
The room was very comfortable and clean. The restaurant gave a good choice and quality of food, as did the breakfast buffet.
Sartoris hotel was not up to what we expected. The price and the homepage promise much more than what you get. However it is a good middle class hotel in a boring modern facility. Also I would say that it is situated outside of the village in a industry area rather than close to restaurants. The village in it self is actually rather cosy.
The swimming pool is open on Sunday till 18:00 only
Very good restaurant in the hotel. Perfect view on mountains. 5 min ride to Trento. Some of staff don't speak English..
with modern facilities, though looks historical buiding It depends on you like sauna in your room
This was a beautiful boutique hotel right in the middle of town and less than 10 minutes by foot from the main train station. There was an air of luxury about this place, but without being in any way pretentious -- and at an excellent price. I appreciated the free WiFi, the mini-safe in the room and the spacious and modern tiled shower. There was also a dry sauna in the room!
very luxerous rooms, not extremely large but with all comforts and also very centrally located
Apartments are beautifull and so wellness. Great stay. Breakfast could be better. Too little fresh fruits and no vegetables.
Large full equipped room, very quiet although located in the heart of the city.