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outstanding appearance of the hotel (which is actually the village itself), excellent customer service, staff is attentive to every detail, nice restaurant, perfect and very cosy breakfast, gourmet project overall
MAGICAL. This place is like going back in time in Abruzzo, fascinating restoration of an ancient way of life with a working fireplace in your room and yet radient heat in the ancient-seeming tile floors - diffused electric lighting supplemented by candles, a lovely medieval village to expolore, castles and mountains at your door - so lovely. Be sure to eat in their restaurant at night - authentic hand-made food, excellent wines and a knowledgable staff proud to share their offerings with you. The furnishings are all quite authentic - the beds are snug and comfortable but there was no snug comfy chair to sit in while watching the fire ( this kind of furnishing not authentic to the period) but only small hard very authentic ladder-back chairs. I ended up improvising with a bed pillow on the radient-heated tile.
The authenticity of the restoration of this ancient poor mountaintop town. This was not a Hollywood version of what it should have been like, but rather a respectful approach to restoring enough of the town to make it habitable for 21st century sensibilities. No.
Hotel is located amid the National Parks of Abruzzo with surrounding scenes superior to filming locations in "The Sound of Music" (Salzburg area). Medieval town partially restored with attention to minimal and true historical character but an overlay of unpretentious elegance. Staff is over-the-top friendly and helpful in genuine way. Room is rustic but ultra-modern in toilet/tub plumbing etc. Bed is large but you need to like a very firm mattress. Many details stay true to local, historical character from the artisan foods served to the shampoo provided. A once in a lifetime experience.
Excellent staff in a unique location. Not like any other hotel as it is spread around the town. Like living in a former time.At night the village is yours. The restaurant is very good. It is more an experience than a hotel stay. The rooms are dark in keeping with the theme. A little more lighting would be good. Not for everybody - the disabled would not cope.Relatively expensive.
Such a beautiful building in a charming town.
This place is beautiful. It really is a castle and our room was enormous with a very comfortable bed. The staff were very friendly and helpful and spoke English very well. This place really is a castle and every inch of the place feels like you are staying in an castle of old. Very fun.
Due to very positive feedback on booking.com we had high expectations on this hotel which did not come true. A pity because we really were looking forward to have a great time at this hotel. Positive things are the hotel/castle which is beautifully restored, situated on a hill overlooking the village. Fresh fruit during breakfast. Friendly cleaning staff. Unfriendly and unpersonal approach upon arrival at the reception desk. Due to a wedding we were not allowed to use the swimmingpool (no excuses or compensation were offered). It took more than three minutes before the shower water was somewhat tepid. Very bad reception at satellite tv. Very hard beds.
It is real luxury hotel for reasonable price. Staff was excellent. The room size and furniture was just great. They also have very good restaurant and common areas too. Highly recommended.
Beautiful hotel, rooms, included breakfasts and overall value. Truely a great and memorable experience. The hotel is used for business functions and weddings, especially on weekends, so be prepared for the hotel to focus on these events somewhat at he expense of guests.
stunning hotel, very large room, very good restaurant. Staff extremely helpful. Wonderful view. I would have liked sky TV in the room
This is a beautiful castle to stay at. The views are fantastic and the room stunning. We will stay there again.
The Castello was an enchanting experience, the room was superb and the staff helpful and efficient, and the views stunning. I would highly recommend it to anybody visiting that part of Italy.
the room fodd not wonderful
The hotel had a lot of character (castle dating back to the 8th century) and was one of the nicest ones I have been to in a while. The staff was very friendly and aiming to make our stay a good one.
Spacious rooms, clean and with all facilities - serviceminded reception - situated central in the village - good parking facilities. No english speaking staff in restaurant - rather high noice level from bar next to restaurant - necessary to take credit card away instead of billing by the table (within sight!)
Beautiful place to stay
The restaurant side attached to the hotel had excellent food. We ate there often. The breakfast left much to be desired.
The staff was extremely attentive and hospitable. I would stongly recommend this hotel. The room was very clean No
the room we get was excelent and very clean.staff was helpful very poor breakfast. no facilities
Wonderful staff, great food, nightly entertainment, very clean and nice rooms. Next to the Pescara rivers. Excellent location in the small town of Popoli in Abruzzo. Even though it's essentially the only hotel in this small town, the hotel still strives to do it's best!
clean, friendly atmosphere although they advertised they were English speaking, they were not
excellent location along the highway Rome-Pescara; many facilities; quiet and relaxing position. the restaurant may look too design and cold for the location but breakfast was excellent.
Very practical and good value for money hotel in the region.
Value for money. Restaurant. The situation is not good. how have the developments around the hotel been allowed to happen?
Friendly professional staff, good food and breakfasts, nice decor and very clean. Could have been more information in the room re hotel and local attractions.
Very friendly and helpful staff, food was excellent and reasonably priced. Stayed on 2 separate occasions, the second time the room was not as good as the first time as we had a disabled toilet!
It was a bit far from the highway but the location was very nice, in a middle of the olive fields and there are some very nice small towns to stop by. The room was big and very clean, Italian styled breakfast was just perfect ! The hotel staffs were very plite but not so friendly.
Roberta and Manuel were generous, warm and hospitable. We felt welcomed and appreciated. There was no question how proud they are about the area of Italy they live in. The food in the hotle restaurant was fabulous, our accommodation comfortable. We loved staying with you/ Nothing toadd to above
Quiet, very clean. Good value for the price. No safe for valuables at front desk or in room. But staff accommodated me anyways.
Anti pasti and pasta course in restaurant superb. Room and bathroom spacious and bed comfortable. Meat course overcooked and the wine a disappointment considering the first 2 courses. Breakfast only ok if you like sweet things.
The hotel was pleasant and the apartment gave the kids and us space.
Excellent value. Friendly staff. Great food. Clean, bright room.
The hotel was modern and architecturally of a very pleasing design. A large restaurant was attached and despite the fact there was little competition locally the food was both good and very fairly priced. Even though the hotel is very near the SS17 which made it easy to find there was no noise at night. Nothing really
Convenient for what I wanted. A nice clean modern hotel within easy reach of where I needed to get too. Excellent restaurant, if you like Italian food............
Convient to highway and to local attractions. Modern rooms. Quiet Shower in room was too small.
very friendly staff, good food at reasonable prices, modern and functional the light in the room is very dim, difficult to read a book
Very smart hotel. Excellent value for money, and food also good value. Will stay here again.
convinient location just near motorway and main roads, easy access to many points in Abruzzo which is important for business trips and tourism; friendly and helpful staff; good and not expensive diner room is not cosy, bleak design of the hotel as such
easy reach near the motorway n/a
Size and comfort of room. Not really a tourist hotel, too close to a busy road and used by too many large trucks, some of which left at 05:00 hours in the morning....very noisy.
Personal efficient and fluent in English and French A little unpersonal atmosphere but it seems more like a "business"hotel
Balcony and service. Breakfast was not as good as other hotels in Italy.