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Wow! An amazing hotel with 5 star service and staff. Felt totally pampered and taken care of for the whole stay (4 nights). The room was wonderful and made up twice a day. The poolside was beautiful and the restaurant food outstanding. The spa and wellbeing centre does not match the 5 star standards of the hotel. The masseuses were inexperienced and poorly trained. No enthusiasm or attempt to make it an enjoyable massage. Spent almost 400 euro on 4 different massages, none of which were very good. In a place such as this I would really expect top rate masseuses.
better than described
We have a young children, we asked why the swimming pool has got such a cold water ...the manager answered "I am sorry, but this is not an hotel for young children..."...not a nice answer (never hear something similar in a 5 starts hotel....)
Excellent resort, with excellent facilities.Ideal for spending a honey-moon or just a relaxing get-away.Superb location and view.
Fantastic place, wonderful SPA, magnificent view!
great location and SPA facilities; friendly staff and available to help
New everything, will be hard to keep up as the years go on...but for now it's gorgeous and the spa area beautiful and gorgeous out door pool! Sulphur pool should be further away from the other
The staff were fantastic, they were all very well trained and very attentative to our needs
beautiful room, clean, spacious, decorative. great hotel staff, beautiful mountain views, excellent spa facilities included with the cost of room. Thermal hot springs, amazing water facilities to relax and unwind the restaurant was not very good, and very costly. there are many great and very affordable restaurants close by so food was not an issue, and the restaurants near by served affordable homeade dishes.
This hotel is in the middle of nowhere. For that reason it was very inconvenient that the restaurant was closed.
Beautiful location, very friendly service, food and wine were delicious. Rooms were good size nd very clean. Not the hotel, but the area was very remote so we were unable to leave the hotel as we had no car.
Far too remote Limited lunchtime menu No taxis available - a car is a MUST
The hotel is in the middle on nowhere so good if want a rest with nothing else to do.
This hotel was absolutely wonderful! It was quiet and peaceful and Giuseppe was the most welcoming fun any host could be. Delicious seafood dinner and great service!
Very quiet in beautiful rural surroundings. Quality of food was outstanding and staff did their utmost to be friendly and accommodating Bathrooms only cleaned on request whilst sheets and towels could have been replaced more frequently during our 2 week stay. Whilst not a problem for us per se, potential guests should also be aware that very little English is spoken or understood
Fabio was a wonderful host. He is an incredible chef with amazing dinners offered every night. The winery is a working winery with superb wine. The views are incredible! The room is comfortable, clean, and perfect, the pool is beautiful. This was our favorite place in Tuscany.
One of the best holidays we've ever had. Fabio and his family are extremely hospitable, the food was great and the room very charming! I would recommend it to anyone!!
Fabio & his family were really welcoming & helpful. The accommodation was delightful & absolutely immaculately clean.Would definately recommend to others, but please note that a car is required to really appreciate the area fully
It's very beautiful, cosy family hotel with spectacular views! It has a pleasant pool with a good temperature of water. There are enough sunloungers. The rooms are decorated with style, spacious. No.
Position,helpfulness of staff and the rooms were magnificent.
The rooms were lovely although a little dark. The Swedish receptionist was very helpful. The breakfast was not great.
Beautiful location, excellent staff, and great resturant
the pool is long enough for one to actually swim, kept clean; the cuisine is good, we especially liked the salad buffet for dinners; pleasant and responsive staff; the hotel is located half-way between beaches and Siena, so is ideal for those who wish to combine rest in a secluded place in the woods, high above summer heat, with day-trips to Tuscan castles and the seaside. Breakfast definitely must include fresh fruit.
quiet environment, friendly staff, great food
We liked the setting (remote village in Tuscany), the facilities (beautiful swimming pool among them), the rooms and hotel common areas. Such a quiet place! Heavenly. The staff was wonderful--helpful and friendly. We were sorry that our plans had allowed for only one night there as we would have had a meal or two there and walked the extensive property.
To have breakfast outside, in the middle of the country and the old stile structures, with the grass smell and the brilliant water in the swimming pool...is wonderful. My room was a bit small and I had a problem with the bed vs wardrobe position (there was not enough space to reach my side of the bed and the window).
Great Location, wonderful hotel in the middle of woods, very quite, lovely swimming pool
quiet, excellent staff in reception and dining room, easy parking, comfortable rooms, use of outside faucet to clean car windshield no light on over reception desk at check in, false fire alarm during stay
Excellent service.Gourmet food. Very helpful staff everyone was great none
visting vilages and countrysides and cities nearby no
Stunning views,Tranquil setting in hilltop village,We met the owners/staff at check-in/out and they were welcoming and courteous.Rooms were lovely with traditional high ceilings with wooden beams.Beautiful pool with enough loungers for all.Well equipped kitchen and outdoor barbecue area.
The apartaments are very comfortable, well decorated and the view is out of this world.
A beautiful location, relaxed atmosphere, welcoming and efficient staff. We throroughly enjoyed our stay.
Very nice, higly recommended. Should be willing to drive as many places worth seeing aren't close by.
The hotel was superbly situated in foothills of Siena with a terrific view of the surrounding landscape. The pool area was illuminated in the evening and the setting was extremely picturesque. The accomdation did not have a freezer or any ice-making department in the fridge
Very beautiful place and village. Very nice views, and it was great that we had our own "terrace" with sunshine all day. There was no-one at the hotel when we arrived, could not find the reception. We called the owner and they arrived in a few minutes. The reception person did not speak any english, but we did manage ok. They are very friendly and welcoming, however!
What an amazing place to stay in southern tuscany - a beautiful village to explore, unbelievable pool and view, excellent apartment and a couple of nice local restaurants in walking distance. Great value. You will need a car though, and allow plenty of time for visiting other places as windy roads in the hills are slow.
Friendly staff, clean, cooking facilities, situated in interesting village with food shops, good views, beautiful countryside. Access only via single track road (5 km)
the setting is spectacular.the village has all the shops required for a self catering holiday,as well as 3 very good restaurants.the village is built on a steep hill,so wouldnt be suitable for anyone who is not mobile.