Would you like to save as your currency permanently or for this visit only?
Food in the restaurant was really nice & the staff really friendly. Thanks very much for organising the breakfast boxes for people leaving early to do the coast to coast bike ride. Very basic & needs a total overhall
clean room having a bath was wonderful when we had been walking, location is brilliant, staff very helpful.breakfast was good value. when we checked out, whoever was duty did not take the trouble to come out of the office,
Right at the start of the Coast to Coast Walk Everything else , unclean , terrible mattress , average to poor food , smells musty throughout , must be busy all year due to the c2c and don't care to update anything , a decent mattress and clean rip would be nice , I will never stay there again
Great location and a very nice hotel. Staff A1. The "double bed" in family room was very small and Very uncomfortable
staff are excellant! very helpfull and friendly. also food is very good,stayed twice within 4 weeks, and will return,thank you! shower in room was faulty.
Very friendly and helpful staff.Despite being busy with wedding ,staff were still excellent
the friendliness of the staff
we were given an excellent family package of 2 fantastic interconnected rooms.will definately stay again
Friendly service. Good breakfast Very uncomfortable matress on the bed. Absolutely appauling sound proofing between rooms. We had a poor night's sleep due to the people staying in the room above us. When they walked across the room we could hear every footstep, and we could hear everything they said. They weren't being noisy; the issue is the soundproofing.
The Garden Food Terribly Overcooked
Staff were professional and friendly.... If I really had to complain I would say the Decor of the rooms were somewhat dated and a little shabby however this did not retract from our enjoyment... The balcony could have done with a lick of paint and was rough round the edges... Had problems with the shower running cold....I would not like to have paid more than what we paid (£40 pp Per night) . . I had a look round the main part of the Hotel and in great contrast to the rooms I saw was Immaculate and very modern..... Was upset to find Bed and Breakfast did not include a cooked breakfast and carried an additional cost of £5 and was of a poor standard compared to the other food we sampled,,,In all - rooms need to be brought in line with the Hotel....
the country house is beautiful and the staff are charming. Very good food . It was a bit too hot! Fair enough for a mild February, but the terra cotta decor made one imagine an oven! Only a quibble though.
Close to where I was conducting my business Rooms need updating
Easy accessible location, value for money, good menu, friendly staff 2nd visit. no
It's the best modern hotel in Whitehaven.
Staff were very helpful and welcoming. Quiet location now the new by-pass is open. Restaurant and food very good for the price. Having to go outside to reach the restaurant is slightly annoying especially in bad weather.
this hotel is very clean and comfortable, good size rooms, got a perfect night sleep. the pub that is next door to the hotel and where we ate, looks great from the outside and decor wise on the inside, but the evening meals were very dissapointing, plain and bland.
the staff were very helpful walking outside to get to breakfast - especailly in the bad weather
Very friendly and helpful staff. Convenient location. Good breakfast.
Room very comfortable Staff friendly & welcoming Restaurant Excellent Food above average staff made us feel at home Only 1 set of towels in bathroom
the hotel was in a good location for the maritime weekend visit, we will stay there again
The staff could not have been more helpful they were very informative, even made phone call enquiries on our behalf,and I have just received a soft toy through the post that one of the children in our party left, it had a lovely note enclosed, wonderful service.