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Staff was very friendly, room was very clean.
Everything was wonderful. The room was clean and very big. Nice king bed. The only thing I didn't like was the gym. I went into the gym & the equipment was so outdated and there was only room for one or two people. I couldn't imagine if there were more people trying to get in. And the gym only had 3 cardio machines and then a total gym.
Staff extremely friendly specially the breakfast counter lady. Room felt a bit humid other than that was fine.
The lady in breakfast room was a delight. The linens were damp and clamy. It was a 2 day stay. linens were not changed on the second day. The room was not cleaned either.
Good swimming pool for kids. Breakfast is convenient, fresh and plenty of options. Staff was friendly and accommodating We had a plugged sink that the staff couldn't fix, but they gave us anow upgrade that was very nice.
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no The room, cleaning.....
I enjoyed the complimentary breakfast, and the fact that I was close to Cazanovia. We had some difficulty getting the heat to shut off.
Ease of check in. Room was not very clean, beds old and very low to the floor, bathroom shower was a mystery.
Clean and cheap. Smelled a bit old, musty. Gave our clothes a moth ball smell.
Literally the only room available in the area at the time. Management does clean somewhat. The price was jacked up because of the high demand. Price gouging. Terrible smoke fumes. Everything is old worn and dated. Circa 1980 pink fixtures. Didn't understand why guests were loitering outside. Access to ice machine is through a hole cut in the wall with a door on it. Property requires serious investment to make it palatable.