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excellent service and food.
Excellent staff (family members). They went out of their way to make our staying pleasant. The food also was excellent. Mostly nothing. I wish it had been a little closer to downtown. Nevertheless the staff was always willing and ready to give us a ride whenever we needed it.
we got a better room that what we paid for everything was ok
We stayed in the hotel at the end of August. The room as well as the public premises were clean and well maintained. The hotel has private parking. In spite of location by the main road hotel the stay was quiet and relaxing. The hotel has a typical atmosphere of small mountaineous Italian pension. The restaurant in the hotel serves only to hotel guests, the menu needs to be ordered in advance.
Not much. It is not far from the center of the town. There is own free spacy parking nearby. We were suggested to have dinner on arrival. There are 2 balconies in the appartments. You can see a piece of mountains from the window. Heating is ok if you transfer to "maximum" (set at "minimum" on arrival). Breakfast is adequate in terms of value for money. Parking entrance could be more "user-friendly" (now it is raised too hight), windows are not soundproof and the road is in front of the house, interior came from 80th, we'd prefer to hear "bongiorno" at breakfast instead of "self-service". Nothing really terrible but based on previous experience in that region for 85 euro per 1 night we expected more.
The hotel is great! The staff there are very helpfull.. We felt like home... we had a perfect time... No bad points at all!!!
Nothing was too much trouble for the hotel owner.Staff were polite and friendly,hotel and rooms were spotlesly clean and tidy
Our stay was excellent, actually it was the first time that no problems appeared during our stay. Definetly I would like to stay there once again and recommend it for others. There was not.
I absolutely recommend this hotel!!! Staff was always friendly and ready to satisfy all my requests, the traditional "Bergamo" food was delicious and I was really happy to find a very good selection of wine! My room was really comfortable and more than clean!!! The best value for money ever seen!!!! I'll definitely come again!!!!!!!!
the staff the toilet constantly flushed!
Staff very friendly, sorted out all our board hire, transfers and lift passes, couldn't have done more to help. Everything was sorted for us which was brilliant as only stayed a weekend for snowboarding. Highly recommended no
I liked the area where the hotel was situated. Yes, the dinner was too expensive as when i have gone to eat from 3 km down the road I found the food was 1/3 of the price they charged me at the hotel. The rest was great.
The personnel was very kind and helpful, the cuisine is excellent, offering local specialities. It can be reached also by public transport, and the ski slopes are just opposite the hotel. They helped us in ski renting and buying ski passes, including some discount. According to our opinion, the standard of the bathroom and furniture of the room don't meet the requirements of a 3-star hotel. The announced WIFI connection has not been available. Maybe some extra services, like sauna could improve the level.
Excellent service beyond the call of duty. Very friendly and helpful.
The staff were happy to make food for us when we arrived at 11 in the evening. The night porter was not the most friendly
Very friendly staff.
exgcellent staff. beautiful coyntryside
There was strange odour in the room.
The staff was very nice and willing to help at any moment.
The hotel was clean & facilities were first class, staff were friendly and very helpful as far as our Italian vocabulary would allow. The hotel is in a quiet side road away from the sometimes noisy main road. Highly recommended.
Great breakfast, Kind personal, quiet close to the ski slopes. nothing!
staff were very friendly and helpfull (while there ) i stayed for 2 niights..2nd day hotel was completely closed.i only had access to my room.no staff available until 8 am the following morning.reception closed,bar closed ,no internet access available.
Staff very friendly. Gave us a lift to the ski slopes. Room very comfortable and extremely clean. anything.
Freindly, convenient and I'll be back!
The place was lovely, including the location. The staff were incredibly friendly and helpful. I would sincerely recommend this hotel and happily stay with them again.
Very very friendly staff. Very welcoming and accommodating
The location was nice and the ski slopes were easily accessible by bus. The breakfast was delicious. The room was clean and comfortable.
Friendly staff, more quiet location compared to most of the nearby hotels. Perfect for mountain hiking or relaxing holiday on the countryside. A quite small hotel without so many facilities.
Helpful staff, friendly, clean, close to slopes (beginners/intermediate), cheap resort, good and authentic food, minimal English spoken, beautiful views Some of the beds are uncomfortable. The walls are very thin. Bar partially manned
Excellent situation because next to the ski pist
The hotel owner was excellent. Amazingly helpful, taking us and picking us up from the slopes every day. The restaurant food and wine was top rate. I would certainly recommend this hotel.
The staff are great. Real family oriented business. The owner helped us a lot. They really took good care of us.