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I had a balcony room with an ocean view. It was wonderful. The staff was very friendly. Nothing
The location was excellent and staff was great. The room smelled funky
Closeness to the beach
Right on the beach, nice beds and very clean. Staff was excellent, very welcoming.
Nice Water Front Hotel; heated pool was very nice. Good Breakfasts each Morning. Arrived with our reservation all booked up; so we had to settle for a lesser value location.
Ocean front view-on the beach, great breakfast, hard working staff.
Convenient Shower would not drain Ants/small bugs in my room
We had a double Queen room, which usually means queen beds stuffed into the same size rooms as the full size beds. Nope! Pleasantly surprised! the room was larger, the fridge was larger than the normal Mini you usually get. there were towels everywhere! LOL! The air worked very well. The bed was very comfy. The room was clean. the breakfast was a real Hot breakfast, not just bagels & pastries. Eggs, hot cakes, meats, oatmeal, grits, as well as bagels & pastries. It was good for a fast hot hotel breakfast. We would stay again, I just hope it's sooner than later! thanks for the nice stay, Best Western is now on my go to list! If I had to pick something, it would be the parking & the Tiki-Bar wasn't open on a Saturday afternoon! the weather wasn't good, so that's probably why.
The location was excelent and it's in a quiet area, but close to restaurants, shopping, and only steps from the beach and pier. Rooms could be cleaner. Underneath the bed skirting (that skirt that hides the base underneath the bed) were things from prior guest - bottle caps, floss, ugggh. Other than that, it was a decent place. I marked it overall as good, because nowdays, unless your paying $200 or more a night, thats about the cleanest you can expect.
Great customer service. After having a bad run-in with Economy rentalcars, and getting to the hotel at almost midnight, the woman at the front desk was fantastic and helped get my vacation back on track!
We liked that it was so close to the beach. The staff was wonderful!
Loved the suite room with a separate bedroom, with the view of the Atlantic and the sunrise! Trying to get young children to sleep, it was very noisy by the poolside, with swimmers screaming "Marco Polo" from 8:00 to past 10:00. Too bad the beds are not located on the quieter side of the suite, which I know would not be possible.
Beds uncomfortable, noisy
Breakfast was nice The ocean breeze was pretty chilly one night, a jacuzzi would have been nice.
The closeness to the beach (100yds max), Cocoa Beach Pier is literally a 5 minute walk if that. Closeness to Port Canaveral. It is literally infested with ants. Ants all over the sink, toilet, tub. The air conditioning is old school, so it's incredibly loud and meh on cooling ability. Parking can be tough at times, especially at night. Did I mention the amount of ants already? Well it deserves to be mentioned again. Room cleaning is ridiculous. They come around once at around 8ish. Either you get your room cleaned and stocked with towels then or you are screwed for the rest of the day. They do not come back if they skipped your room earlier and seem to be done with work around 3.
The location is amazing. Close to the peir and beach. The main dislike is the 4pm checkin. The waffle maker wasn't working one morning but the other breakfast foods made up for it.
I realize it's south Florida, but seriously... The amount of ants inside your room and overall cleanliness of the room makes you look twice at your receipt. At least the bed sheets were clean. Ants, parking can be a challenge, getting your room cleaned for a new day.
Very close to the Pier and of course the beach. Clean, comfortable rooms. Definitely worth the money
The close proximity to the Cocoa Beach Pier and the prompt response by the staff when we realized the television was not working. The pool should be open longer. Carpeting was somewhat worn.
This is my 4th hotel in Cocoa Beach. While the room was a bit cramped (two queens, not a suite), it was clean, the bed and pillows were comfy, and the location was great for my plans. Much better than the other 3 I tried within the same price range.
This is not a luxury hotel. Keeping that in mind it was perfect. Staff was friendly, breakfast was plentiful, and pool was warm. Also, it's right behind the pier. Super quick beach access.
Location was nice. AC blows the curtain up. AC unit leaked water and the floor was quite wet by the time we left. Sink faucet also leaked around the base. No bagels on the breakfast.
The distance to the beach was great! Within walking distance and lots of available parking. The room never got cold - A.C. seemed to not be working properly. This made for a very uncomfortable stay.
Good value, friendly staff, fun location for family, comfortable clean beds, nice selection for included breakfast. Have stayed many years ago, and again last week with my 6yr old daughter. Perfect for people going on a cruise. Only minutes away. Great restaurants walking distance. Its perfect for us. And again, the staff was/is very kind.. really nothing to complain about, sorry.
Cocoa Beach was literally in walking distance behind the hotel. The hotel pool was very nice. Quiet so we weren't disturbed while we got ready to drive back home. The doors you could tell had obvious water damage that kind of made the room look bad.
The balcony Bugs throughout the room. Bathroom , shower. Table an chairs. I have pictures if you want them
Helpful staff, clean room. Close proximity to the beach and dining and bars. The breakfast had much to be desired. Would have liked to see a better assortment of food items.