Overview

Novotel Coffs Harbour Pacific Bay Resort

Cnr Pacific Hwy and Bay Drive, Coffs Harbour, NSW 2450, Australia
+61 266 597 000

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+61 266 597 000

Overall guest ratings

7.3/10 Good
Based on 349 reviews

Review highlights

  • 10.0
  • 8.3
  • 5.3
  • 4.9

Good to know

  • Pleasant hotel grounds

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    About

    Unwind in 4-star family-friendly comfort at Novotel Coffs Harbour Pacific Bay Resort hotel nestled among forests five minutes' walk from the beach. Awake to mountain views from your balcony then tuck in to a buffet breakfast on the lagoon-side terrace. Now, time for a spa treatment or a garden stroll to let yourself rejuvenate at Novotel.

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    Amenities

    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Golf
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 349 reviews
    • 10.0 "Incredible bar."
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
    • 7.4 "Good breakfast."
    • 7.0 "Good amenities."
      10.0 "100% found the grounds to be nice."
      10.0 "100% enjoyed the lobby entrance."
    • 5.3 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.9 "Value below average."
    • 4.2 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.5 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
      3.5 "65% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      1.3 "87% had problems with the shower."
      0.7 "93% found problems with the furniture."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 307 reviews
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.6 "Average amenities."
    • 5.0 "Internet is average."
    • 4.5 "Value below average."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.6 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
      3.4 "66% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      0.9 "91% found problems with the furniture."
    • 2.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 38 reviews
    • 8.5 "Food is delicious."
    • 7.5 "Good service."
    • 3.7 "Rooms are not good."
    • 3.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall Rating

    6.9 Good
    Based on 3 reviews
    • 3.2 "Awful rooms."
    Hotel type
    Golf Hotel
    Guests recommend this hotel for golfers.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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