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Friendly customers in the bar. Ability to take dog in the bar as well as the room No food in the evening. Room very small. Inconsiderate guests next door! Exactly the same as our last stay when kept awake most of the night.
A very basic hotel.
I liked the friendleness of the staff who were always ready to help. I also liked the food, the cosiness and the small friendly bar. Rooms were a bit small but I realise this is an old building and although small they were adequate. Certainly cosy and clean.
It was a pleasant hotel and you got what you paid for. A fair price I had a room above the kitchen so I was woken up really early every morning with screaming staff
Breakfast was good and staff friendly Room and bar area in desperate need of upgrading and decorating. Simply redecorating would not be enough!
The staff and the locals were very friendly and could nt do enough for us and we were late for breakfast but still cooked for us!
the location was good for the walks we did,the friendliness of the staff and it was good value for money. the hotel was basic but clean
The only point I would like to make while having a drink in the bar a member of staff was on the phone taking a booking read out the bookings bank details within hearing of people in the bar including long number secutity num on back of card andexp date
location was excellent and provided a good base to explore the area with great staff the hotel requires a deal of refurbishment
Staff friendliness, quality feel of the hotel would be useful to have wi-fi
The friendly helpfulness of the staff, the lovely food and the building itself. No, everything was fine.
The welcome of the staff, the seaview from the room and the pleasant room. The quietness of the location No complaints at all
The rooms were very good for the price and staff were very freindly
Friendly staff, good food, lovely setting
Ideal location for us to explore Northumbria. Staff very friendly and tried hard to please. The hotel is a little tired
Clean Television would not work
Food very good, in particular the excellent breakfast Bed very squeaky - possible due to loose headboard (Room 21). Water lukewarm for shower in morning. Staff blamed it on the volume of people using the water, but for £125 a night we would have expected better
Extremely warm, friendly, likeable staff
The grounds were superb and excellent for walks and exercising the dog and the hotel was very grand. The dining room could perhaps do with a little background music as one could overhear the other guests conversations.
Good menu,good food Facilities excellent Did not appreciate having to climb 50+ stairs to get to the bedroom,especially when suffering with angina
The romm and the view.
the hotel style and views no lift
Cant say a bad word this was a fantastic place for a qiet break nothing
Good location and quite. Bedside alarm clock going off at midnight.
The friendly and polite staff - nothing was too much trouble for them. The calm, relaxing atmosphere. The unique feel to the setting, the rooms and the furnishings. I felt I was a house guest in someone's home.
Pleasant staff One of our meals was a little disappointing for the price, but the excellent staff sorted things.
A beautiful room in a superb hotel and a lovely location. First class food and service, and great attention to detail None!
Excellent location for a fishing lesson at the Centre of Excellence with Eion Fairgreives I think the wine price list is expensive and a £25 bottle of Pinot Noir, although drinkable, probably should have been replaced
The peace and comfort of the hotel and the surrounding grounds.
Very relaxed old style comfort. Staff well trained and went out of their way to make guests feel at ease. Should have proper internet access.
The hotel staff were very friendly and helpful and the food was excellent.
The room we had at the weekend was lovely and secluded - just what we wanted Nothing
Only the food was a bad point the worst we have had anywhere
Very memorable. Superb building, more like a home than a hotel, great staff, excellent food, amazing setting...a very enjoyable experience.
Friendly warm inviting - excellent food and facilities
I have been to many hotels over the years, but i have never found one that makes you feel relaxed as soon as you enter the front door, as the Roxburghe hotel did. The staff and everything about the place made you relax, a truly wonderful experience