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Friendly and helpful staff is the main feature. The dining experience was good and staff very helpful at making sure you got what you wished for despite having no Italian. Seems to manage right degree of formality in the dining room yet it was relaxing with good food reasonably priced and seemed to be very child friendly. No TV with English in rooms - however had free (fast) WIFI in bedroom.
Restaurant had great food and was well priced. Bar and lounge area was comfortable and all the food and drinks were fairly priced. The staff was very friendly and helpful. Breakfast was great. There was a large selection of food. You can order eggs or omeletes at no extra charge I could not get the wireless internet to work with my computer.
nice hotel. poor breakfast
Clean and warm rooms. Good value for money. Staff was great
Bathroom is very comfortable
everything! it was a dream! no
Great staff All good
Lovely and friendly hotel in the fantastic little mountain village of Borno. Our room felt quite luxurious at the price and the atmosphere is quite charming. Good restaurant.
Everything was perfect. Staffs were friendly and helpful. When my son and wife were ill, they were very kind. Breakfast was nice, and Restaurant was excellent. The room was clean and comfortable. It is the best hotel that I have ever stayed in, and good value for price absolutely. We stayed for 5days. We could go to ski only for 2 days since it was raining, but we enjoyed staying at Borno for all 5 days.
with going out of season it was very quiet, just what we were looking for no
excellent service and food.
Excellent staff (family members). They went out of their way to make our staying pleasant. The food also was excellent. Mostly nothing. I wish it had been a little closer to downtown. Nevertheless the staff was always willing and ready to give us a ride whenever we needed it.
Very friendly staff.
exgcellent staff. beautiful coyntryside
The personnel was very kind and helpful, the cuisine is excellent, offering local specialities. It can be reached also by public transport, and the ski slopes are just opposite the hotel. They helped us in ski renting and buying ski passes, including some discount. According to our opinion, the standard of the bathroom and furniture of the room don't meet the requirements of a 3-star hotel. The announced WIFI connection has not been available. Maybe some extra services, like sauna could improve the level.
Excellent service beyond the call of duty. Very friendly and helpful.
The staff was very nice and willing to help at any moment.
There was strange odour in the room.
I liked the area where the hotel was situated. Yes, the dinner was too expensive as when i have gone to eat from 3 km down the road I found the food was 1/3 of the price they charged me at the hotel. The rest was great.
Staff very friendly, sorted out all our board hire, transfers and lift passes, couldn't have done more to help. Everything was sorted for us which was brilliant as only stayed a weekend for snowboarding. Highly recommended no
The staff were happy to make food for us when we arrived at 11 in the evening. The night porter was not the most friendly
Staff very friendly. Gave us a lift to the ski slopes. Room very comfortable and extremely clean. anything.
Very very friendly staff. Very welcoming and accommodating
staff were very friendly and helpfull (while there ) i stayed for 2 niights..2nd day hotel was completely closed.i only had access to my room.no staff available until 8 am the following morning.reception closed,bar closed ,no internet access available.
Great breakfast, Kind personal, quiet close to the ski slopes. nothing!
The location was nice and the ski slopes were easily accessible by bus. The breakfast was delicious. The room was clean and comfortable.
The hotel was clean & facilities were first class, staff were friendly and very helpful as far as our Italian vocabulary would allow. The hotel is in a quiet side road away from the sometimes noisy main road. Highly recommended.
Friendly staff, more quiet location compared to most of the nearby hotels. Perfect for mountain hiking or relaxing holiday on the countryside. A quite small hotel without so many facilities.
The place was lovely, including the location. The staff were incredibly friendly and helpful. I would sincerely recommend this hotel and happily stay with them again.
Freindly, convenient and I'll be back!
The hotel is great! The staff there are very helpfull.. We felt like home... we had a perfect time... No bad points at all!!!
Not much. It is not far from the center of the town. There is own free spacy parking nearby. We were suggested to have dinner on arrival. There are 2 balconies in the appartments. You can see a piece of mountains from the window. Heating is ok if you transfer to "maximum" (set at "minimum" on arrival). Breakfast is adequate in terms of value for money. Parking entrance could be more "user-friendly" (now it is raised too hight), windows are not soundproof and the road is in front of the house, interior came from 80th, we'd prefer to hear "bongiorno" at breakfast instead of "self-service". Nothing really terrible but based on previous experience in that region for 85 euro per 1 night we expected more.
I absolutely recommend this hotel!!! Staff was always friendly and ready to satisfy all my requests, the traditional "Bergamo" food was delicious and I was really happy to find a very good selection of wine! My room was really comfortable and more than clean!!! The best value for money ever seen!!!! I'll definitely come again!!!!!!!!
Nothing was too much trouble for the hotel owner.Staff were polite and friendly,hotel and rooms were spotlesly clean and tidy
we got a better room that what we paid for everything was ok
Our stay was excellent, actually it was the first time that no problems appeared during our stay. Definetly I would like to stay there once again and recommend it for others. There was not.
the staff the toilet constantly flushed!
We stayed in the hotel at the end of August. The room as well as the public premises were clean and well maintained. The hotel has private parking. In spite of location by the main road hotel the stay was quiet and relaxing. The hotel has a typical atmosphere of small mountaineous Italian pension. The restaurant in the hotel serves only to hotel guests, the menu needs to be ordered in advance.
Excellent situation because next to the ski pist
Helpful staff, friendly, clean, close to slopes (beginners/intermediate), cheap resort, good and authentic food, minimal English spoken, beautiful views Some of the beds are uncomfortable. The walls are very thin. Bar partially manned