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Location and cost. Breakfast was very good. A little bit noisy but in all it was a very nice experience.
The staff was very kind and helpful.
Luigi at the front desk was very corteous and strives to please guests. Rooms are ok but near of needing renewal (carpet, furniture, bath tile, etc.). Breakfast very limited.
Helpfull staff Air conditioning inadequate
very central, it allowed us to go around umbria easily!
Very friendly staff, large comfortable room and good breakfats
staff was willing to provide a basilica view after discussion, the breakfast choices were abundant, perfect location rooms a bit on the small side
Good location. Tiny rooms.
I loved the location near the beautiful cathedral and the comfortable roon for a 5 persons family
The location is excellent. The shower in the bathroom.
The helpful staff, the proximity to the basilca, the breakfast.
St. Francesco hotel has a desirable location close to the St. Francis Basilica. The staff is friendly. Be aware that you will need to climb a steep hill to the hotel. Taxis are available.
It was close to the basilica and most of the shops and restaurants we visited.
comfort and facilities no
Great location, our room had a great view, staff was most helpful, meals were excellent, wine was fantastic. parking was somewhat of a problem
Receptionists very courteous
Excellent location in Assisi with parking.
I have stay at this hotel twice before and love it. The location is right inside one of the city gates and it has its own parking. The view over the Umbrian plain is gorgeous and the flights of swallows and swifts fascinating.
Located just inside the city gate, It was convenient to drive to, in a very confusing area of Italy. It was also located very close to the Church and tomb of St. Francis. Great views, nice clean room. Excellent olive oil products in the bathroom. They have a lovely lobby with great views, personal service, and inexpensive Wi-Fi. Breakfast was second rate - I had hot chocolate with breakfast because I didn't like the coffee (to be polite). Breakfast bread was just okay.
The facilities in the room were all new and clean. They did not provide me with a parking place near the hotel. In fact this parking is not at all convenient : you need to go up the hill to reach it and then up and down the hill all around the town to leave it because there are works nearby. It is quite dangerous if you are not a mount racer. It is more convenient to use the big parking below for payment and another hotel to visit Assisi
The hotel is beautifully refurbished, the staff were excellent, the aspect was utterly beautiful. It is very comfortable and clean. I loved being there. The atmosphere was very good. The cost was very good. At this time, Hotel Giotto would be my first choice when visiting Assisi. I will happily recommend it to all those I know. Had dinner one evening in the Hotel Restaurant. The food was poorly cooked, they took a ridiculously long time to serve us and to present us with the food we had ordered, even though we were the first to arrive that evening. When we complained, they tried to justify themselves, but the waiter who served us (whom we do not blame for this) was courteous and would not charge us for the meal.
The staff was great and the dining room personell were great.
The view was wonderful. The room was clean and comfortable. The bed was very comfortable with good bed linen and the bathroom was nice with good towels. The TV had BBC world which was handy. There was a wonderful lounge area with comfortable leather sofas where one could relax with a book and enjoy spectacular views all around. There was one very helpful staff member on reception but unfortunately we can't remember his name but think it began with either G or J. Instead of a full a la carte menu being available we were told only two starters and two main courses were available - both of which were meat and I don't eat meat. We were not told this when we made a dinner reservation and were only told when we sat down to eat. We believe this was due to an American tour group staying at the hotel and ordinary guests took second place. It ruined our last meal in Italy. We had no bathrobes in either room and some of the little extra products were missing from one of our rooms but were in the other room. At breakfast the dining room was very very cold and the breakfast was basic. Tea and Coffee were from a machine and so you had to keep going back for another cup. A coffee pot or tea pot would be better.
Great central location
View from the room was fabulous. Make sure to book a room with a .valley view
Very cool spot, modern in the middle of ancient.
Very, very clean. Especially the bathroom. Alessandro and Camillo at the front desk were wonderfully helpful! Breakfast was very good with plenty of food choices. The room was not very sound proof. Don't know if that is a problem with the other rooms.
Very clean, great location, friendly proprietor
Central location, willingness of restaurant staff to serve us dinner even though we arrived after closing time Lack of attention from reception staff. Confusion over car parking arrangements and costs.
The hotel staff were so helpful and accomodating - certainly a plus for a hotel. The rooms were a nice size, nicely decorated with very nice bathrooms. The view of the valley was beautiful. Dining was a pleasure - the breakfast was very nice, and dinner at the hotel was excellent. We would definitely like to stay again but for a longer time.
Excellent, enthusiastic staff, good location Beds could be better.
staff very attentive and helpful, the hotel is very cozy, comfortable, and the temperature inside was perfect, great breakfast, location wise was well located, a couple of blocks up from the entrance to the city.
Great location and view from room The breakfast was not that good .Keep it simple and good quality
Location was perfect - could walk everywhere. Best thing was the parking. The room was a decent size and clean. The bed was extremely comfortable with wonderful linens. The bathroom was fine but the shower had no water pressure or volume - it was only a trickle and we had to hold the diverter the entire time.
the position of this hotel is very good. Our room with a view was wonderful.
Wonderful location in the heart of old Assisi with a great view over the valley from teh bedroom window.. Parking across the road from the hotel. Modern room with flat screen LCR TV. Excellent restaurant connected to the hotel. The concierge really cared about you. Enter the town through the San Franciscan Gate and finding the hotel is easy. Try it any other way and you are doomed to a frustrating time finding the place.
The view was spectacular, the staff was helpful and kind. The buffet breakfast was OK, compared to the coffee+cookie style italian breakfasts.
Fabulous...great location, beautiful hotel, great staff...very friendly and helpful. I got a little hot in the middle of the night I think our ac was inadvertantly turne off...but it wasn't too bad.
The only good things I can say about this hotel the location and views of Assisi and the large size of the rooms. Everything made for a bad stay. The hotel seems to be all about "form". The substance of how things work and comfort have been missed. The room lighting is inadequate for reading and the bathrooms, while large, have tile floors that get quite slippery when wet. a large tour bus was there on our visit and at breakfast the group consumed all of the warm food and emptied juice and coffee dispensers. My biggest complaint was for the staff. If I mentioned a concern or complaint I was met with indifference and a shrug. This was one of my poorest hotel experiences in all of my European travels. be aware !!
We liked it all: the whole building is gorgeous, the service was warm, the hotel was all very clean; very easy to arrive. Internet access was ok. Conveniently located between the upper and the lower Assisi. Price-offering relationship was ok. When we go back with Assisi, we will for sure come back to Ora Cenacolo. Coffee could have been better, I mean, italian standard.
an excellent hotel for the price. right at the old city gates, with a bus right across the road. quite location and helpful friendly staff.
Easy to access, excellent location, cozy, nice atmosphere.
This hotel is perfect if driving to Siena. It has excellent access into the heart of Siena by foot or city bus. The views are beautifull. the staff are extremely helpfull and curtious.
The hotel was in great location,very clean, great breakfast and easy to find with our gps!1
Great location, right on the bus line. Comfortable room and very helpful staff. Great breakfast buffet.
This hotel is situated in excellent position,we had no view as we were in a back room,but with car parking free and it being only a very short walk into the old town it is the perfect location.
The hotel is in a great location to explore Assisi.
The location was just outside the city gates and the hotel offered free parking. Night manager was a aloof.
manager very abbrupt, walked us to our room as you'd walk cattle. I didn't like anything about the hotel. Should be one star, not 3.
It's location right at the main entrance gate to Assisi and that it had parking The website does not give it justice. It's much better than the website describes it to be.
comfortable, very clean, pleasant.
Small room, tiny uncomfortable bed for 2 people (comparing with plenty other hotels visited), one pair of slippers in double room, rude guy at the reception
The well trained professional staff made the stay effortless. Many thanks.
Beautiful modern design. The room and bathroom are very clean and comfortable.Nice breakfast. A few minutes walk from the center of Foligno. When the window is openthere is noise from the street.
Very modern decor with luxurious bathroom. The bed and pillow was very comfortable. Rooms were quiet and well sound proof with good air conditioning system through out. The complimentary minibar was a real treat and delight. I've been to a lot of hotels in Europe, and this is one of the best stays - in terms of value for money and comfort. Breakfast was a little simple. Could do with a bit more hot food.
The hotel's location is very good and near to most touristic attractions. Breakfast was good and room clean. If I really had to criticize I would say that even if breakfast was abundant and there was a good choice, some slices of ham together with the salami would have made the choice wider.
It is confortable Yes, the night employee (an elderly man) is very rude !!!!!!
It was too far from the centre of Assisi. The infomation given leads you to believe it is within walking distance and it certainly is not.
Care of the staff
The staff were very friendly and the room was large and comfortable. The distance away from Santa Maria dell'Angelo and Assisi is further than you think so you have to drive, and then parking is a problem.
Location to Assisi town no
Excellent room and furnishing, view, air-conditioning Room got hot during the day
Maybe they forgot to charge us for internet, but it was only one place in Italy where we did not have to pay for internet. Breakfast was poor.
The restaurant is excellent, with extremely good and very well priced food. The staff were extremely welcoming & helpful. It felt that there was a very personal touch to our stay. We would use the hotel again. I wasn't very happy with the bedding on the children's cot. A simple child size duvet & pillow in the cot would have been better.
Managemant were courteous, rooms large and air conditioned, and the meals were a very pleasant surprise, amongst the best we had after two weeks holiday
The view from our room was outstanding...very pretty and relaxing. The air conditioning did not cool the room. It was placed under the table and it did not circulate throughout the room. Therefore, I would not recommend this hotel for the summer months.
Staff were friendly, but restaurant is in basement, food only so-so, and not good value. We ate there the night we arrived for convenience, but never again. Pool and surrounds good. Wi-fi was promisd for the rooms and lobby, but was not available, We were allowed to use a hotel computer to check emails, but annoyed about this. See above. Very poor arrangement for resaurant, andno wi-fi as shown on hotel website.
Hotel staff were helpful and efficient; the room was very clean with a good bathroom; breakfast was included and was excellent. We had direct access through french doors from our room on to a large terrace with a beautiful view overlooking the Assisi valley. We would have appreciated having wifi access in our room.
The personal service, picturesque location and swimming pool area.
The room was a little cramped but clean. outside surroundings of gardens and crystal clear pool very pleasant
Excellent view of the Umbrian plain from the terrace. You should ask a room with a terrace. Pool and play area for children. Our room had a terrace but the space was very small.
Lovely hotel - nice room with balcony and splendid view - exellent swimmingpool - 15 min. walking to towncenter - good restaurant and friendly staff
Our room had a patio in front with a view of the valley below Assisi. A ten to 15 minute walk to the city.
We liked the view from the room. Beautiful and excellent view on the valley of Toscany. We appreciated the big balcony with table. We spent and excelent moment in the swiming pool. We prefered this hotel because it's outside the the Assisi but not far (on kilometer by walk). We were in the calm and nature. Great hotel.
Very quiet, clean and people were helpful No
I liked the fact that while we were out for dinner in the evening the towels had been changed and there were a couple of chocolates on the bed! Nice attention to detail. We loved the view from our top floor room. Best was the frescoed lounge. The furniture in the room was a bit dull considering the age of the building. A few antique pieces would have been more in keeping with the character of the rest of the hotel. This is only a minor point. The overall impression was great.
Location in heart of city. can walk to most anything, including restaurants. No problem with auto parking or easy access to parking area, or entering/exiting town. ti office only steps away.Very good desk operation; friendly, efficient, and want to please. Breakfast buffet was very good. Been to Europe 30 times or more. Would highly recommend this facility..
The staff were excellent. The location was perfect to explore Spello and surrounding Umbria. Parking Was provided next to the hotel, which is a real bonus. It was perfectly clean and appointed, but a bit shabby for a 4 star...
Excellant location, parking facilities, brilliant staff... everything really, Loved the holiday N/A
Location could not be bettter once you find it! Up the road and across from a big blue P (Parking sign). The hotel needs a bigger sign. Spello is now my favorite town, Roman Arch's (4) and medevial streets, you just walk around in awe. Our best meal was at Il Bruschetta.
Everything looked clean and well maintained. Very nice room. Although very beautiful it seemed a little soul-less.
A charming old Palazzo in a lovely and peaceful location. Friendly and helpful staff. Beautifully furnished reading rooms. Confortable good standard rooms. Parking facilities in the old city centre near the hotel. Humidity marks in bathroom
location and room and staff
Excellent reception beautiful public areas. Only spent one night but would definately return again.
Courteous and friendly staff, we felt very looked after, super-efficient cleaning, great location and the attached restaurant was to quality. Peaceful secluded courtyard.
Convenient, quiet area, felt at ease, relaxed atmosphere, clean and bright, comfortable, staff very plesant. Can't think of any.
Excellent and friendly staff. Good and clean rooms and and safe parking. Good restaurant with helpful waiter at reasonable prices. Location is perfect, you can easily visit Assisi, Highly recommended and good price value.
It only takes 5 minutes by walk from the railway station. The hotel has a big lobby and is stylish and nice. The staffs were kind. Breakfast could be better, maybe with some warm vegetables and eggs. The price was a little bit expensive.
A wonderful place near Assisi. New, modern and very helpful staff.
everything was fine unfortunately hotels in Italy are a little bit expensive
Very good feeling, small hotel, free parking-garage, clean room, beautiful position near the Chiesa Santa Maria del angeli, and not so far from Asisi centar. Everything its Ok better then other hotel in Italy
An excellent, modern hotel with friendly and helpful staff, all of whom seemed to have a great sense of humour. Our room was light airy and spotless. An added bonus was that we fell in with a group of Irish pilgrims, so entertainment was also provided, in the form of a communal sing,
Great Service and location
I recommend Dal Moro gallery Hotel to anyone . It's hip clean and looks like a scandinavian minimal hotel with a view from your room of the local square.It's close to Assisi but you don't have to worry about parking.. the local coffee shop in front of the hotel i excellent and cheap. The staff deserve a standing ovation The pool is more like a jacussi.. Too many sugary food at breakfast
Excellent hotel. Full size modern room with balcony. Large bathroom with real overhead shower & sliding doors. Hairdryer and toiletries. Best breakfast service I`ve had. Friendly competent staff. Walking distance from RR sta. and half block from bus up to Assisi. No. Fine hotel. I had double room for single use.
Pleasant and attentive staff - Clean Lacking in warm breakfast food
The privacy of the little patio area ouside the room.
Lovely location, wonderful terrace for outside dining in summer
Be carefull to book an apartment, it is not in or close to the hotel !!! it's outside spello and located between the motorway and an other heavily used street! (to be fair: the apartment house itself is very nice)
Location is excellent in town of Spello in Italian Countryside. It is a small hilltop town and very interesting. The main reason for our visit was to have dinner at the Michelin Restaurant that evening but when we arrived we were told that the restaurant was closed that night and we only have the option of the Bistro which was still OK. If you specifically want to dine at the restaurant check that it will be open during your stay. Michelin Restaurant that we booked online thru your website, which was the main reason for our visit, was not open on the day we were there.You should check which days it is open and have that info on your website.
The hotel itself is lovely and has a great view. The rooms were very disappointing and did not match the price - nor the 4 star rating. Shower was bad. The decor in our room looked like something from a horror movie. Lots of tour groups in and out so be prepared to be awakened around 6:00 am every morning. Also, if you want any breakfast you better make sure you beat the tour groups to the dining room. If you don't - no great loss.
Location and room. As a resident guest extremely surprized to be denied dinner. Also wanted early breakfast at 7.30 am but was denied entry until later because of Japanese group taking the place over. Given no help in finding dinner although it proved easy. Flush on toilet/cistern faulty.
Just about everything. In particular the dining was fabulous, and the small deck on the room looking across the valley superb!
An excellent location with comfortable bedroom. Staff were helpful and friendly. The swimming pool needed a clean, and the outside areas could benefit from some attention, eg broken sunbeds etc. The view from our room was not quite as described - we looked out onto a plain brick terrace.
Food was amazing. Country hotel in delightful hill side town with wonderful views. Staff very friendly and helpful.