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Totally excessive price considering no coffeeshop, no bar service, no proper bed. Lights in room did not work as bulbs broken. Reception girl confirmed that the rooms were , a lie. No easy instructions as to open the sofa-bed.
Wonderful mountain views from the balcony of our 4 person duplex room. Very peaceful when doors to balcony shut (near airport). Wonderful heated outdoor pool and gardens. Also great gym. Staff very friendly and helpful. No room service before 6pm.
Good, reliable service, quiet and clean room.
Suited me perfectly as i was attending a conferenc and the idea of a self contained unit to come 'home' to was appreciated. Located near to supermarket and eateries. No complaints
Big, comfortable and clean room; very quiet environment; free wireless internet; nice view to the park; very helpful and polite hotel staff; bus stop to Geneva just in front of the hotel It should be emphasized that the bus stop for the hotel (lines F and Y) is Brunette, not Avenue de Jura.
Its location is very convenient for Geneva and its airport. Despite being on a busy road it is not too noisy. It is also within walikng distance of several restaurants.
Swimming pool was good Hotel was a bit run down
Reception staff, pool, closeness to bus-stops to Geneva. A bar would have been nice.
The pool was beautiful and the water was warm. The staff was very helpful and curteous. The location near the airport was very convenient. It really is just a sofa bed. Not the most comfortable place to sleep for an extended stay, but probably okay for 1-2 nights.
the hotel is near the bus station and a big department store. Geneva is only 20 min by bus from the hotel. Rooms are small. Gym is in a bad shape. Breakfast is for one person only per apartment which does not make sense since the apartment is for 4 people.
We used the Hotel as a stop off travelling south but could not see the Hotel being anything more than a bed to crash in. The Hotel has no atmosphere and staff did not know if they could even provide a couple of extra pillows (the ones on the bed looked like a steam roller had pressed them!). Bar expensive as was resturant so we choice to use local facilities. There must be better locally.
e liked the room the accesories the morning breakfast(missing vegetables)shuttle service was very good and comfortable
Very spacious room, free Internet and car park Location without public transport, quite expensive breakfast ( 13.3 Euros)
The room was well equiped (minibar, sofa, etc) Much further away from the airport that I expected. Necessary to make a reservation for the shuttle to go to the airport (and obviously because we arrived late (midnight) I was already full) and the taxi is ridiculously expensive (30-40 swiss frank), for an hotel supposedly closed to the airport. Tiny washroom and shower.
convenience, nice room. perfect for an overnight stay and earlt flight the next morning. we asked for a wake up call at 6:30 and did not receive one.
Easy and quick transport to the Airport
The Novotel Geneve Aeroport France was in an excellent location for our stay near Geneva and CERN. It was reasonably priced and we were very satisfied with the cleanliness and we would recommend this hotel to others planning to travel to the Geneva area. It would be nice if WiFi was free throughout the hotel rather than having to pay for service or use the hotel computer in the lobby.
Shuttle bus to hotel, and reasonable restuarant. The room was large and comfortable. On the French side so took a while to get there
I like their system of two doors between the sleeping chamber and the hallway; it keeps the room very quiet. Staff very helpful and willing to work with English-speakers. The shower drain was in the middle of the shower area; bad design. Difficult to shower without closing the drain by stepping on it. Otherwise, fine facilities.
Clean, silent, good breakfast, located very close to the airport.
new well kept hotel
shuttle service to airport was very convenient and cost saving. Room was spacious and facility is new and good design. number of shuttle service was limited. Not often enough. it costed me to take taxi from Geneva to the hotel in 11:00PM.
Hotel is six months old, very fresh and modern, and quiet during my stay. The staff was pleasant and very helpful. As a business traveler, I used it as a place to sleep, mostly. The room had a fully-equipped kitchen and a roomy desk for work. Reception desk is open for limited hours: 7-12, 3-8pm. Cabled internet was slow, but (faster?) wireless is to be installed soon.
Everything. The hotel is very nice, the rooms are clean, comfortable and nicely arranged. The personnel is so kind, friendly and caring that even after a huge delay of my evening flight the driver with the airport-shuttle was waiting for me to ensure that I'll arrive safe to the hotel. Excellent service for the cost which you pay. No
Exsist microwave Coulored towls
Rooms were very spacious and the extra kitchenette facilities were really useful. The room was very clean and had plenty of storage space. The bathroom was exceleent with a good shower. The hotel was not near many local facilities although there was an excellent pizzeria next door. Also the rooms did not have a hair dryer as standard although hotel staff were more than willing to provide one on request.There also seemed to be a problem getting a taxi into Geneva on the day I requested one but this may have been an isolated incident.
Hotel was clean, new, and breakfast included. At intrenet it was not clear the type of rooms, the 2 room apartment was same as the one bedroom apartment, and coses missunderstanding.
nice stuff， nice room and nice garden a bit far from Geneva city center if without a personal car
Nice, well equipped rooms. Internet-access is only wired, slow and inconvenient (password checked several times per session). International (english, german) TV stations would be a plus.
The size of the room was good and had a nice picture window looking towards the mountains if you got the upgraded room. The staff was not very helpful, the location was hard to find, there was no coffee in the rooms or minibar/refrigerator, the A/C did not work very good. The bed was not very comfortable and was well worn and the blanket(no sheets) was very heavy for the time of year. I would not classify this as a three star hotel.
We were only there one night It was in need or refurbishment. It could especially benefit from new carpets
Nice location off the main highway area...we were only staying for one night as we continued our road trip through Europe, but this was perfect for a night of rest. The restaurant was full that evening, as they were hosting an event of some kind...we simply drove to the shopping center about a mile away and ate at a really great Chinese restaurant. The kids loved the pool, open till 11 p.m. Was a nice place to catch your breath before continuing on...
We always use this hotel during our trip to Alps or for other trips. Great advantage is the location close to highways for our purpose.
Comfortable bed, nice room expensive breakfast, was difficult for us to find
Good food. Service was great especially as we arrived late.
Nice room, nice view.
The staff at reception and restaurant was very friendly and accomodating. The bar was not staffed at night.
I travelled with husband and elderly mother. When we arrived at the hotel a prostitute was entering the hotel the bed - bruised shins, pillows, lacking atmosphere, poor food, there were flies on the salad bar
Excellent Hotel, best design, facilities and countryside site. Wonderful staff and attention. Relax, business, sport or family. I really recomend it and go there everytime I'm in the region.
Everything was great. The most thing i liked is that the toilet and bidets was separated from the shower and relaxing tub. I also liked the sound system in the bathroom. The kitchen was not 24 hour service.
the ambience no
Very good location, very friendly and professional staff. Enjoyed it very much.
No new towels, no making of bed, no refreshing room or anything in room for three straight days.
stayed one night before catching a plane home nice bathroom, but need decorating improvements in room (421)...lamp shade torn, curtains torn, bedspread torn. need alarm clocks, ice buckets in rooms.hotel difficult to find and desk clerk could not give directions.
The hallway carpets (mentioned in other posts) was replaced while I was there. Wifi also started working - possibly a new system. Rooms themselves are very comfortable. Lighting isn't great.
Very close to Geneva airport and Palexpo (Geneve AutoSalon). When we tried to find it, we could not do it because they did not have sign with hotel name!!! On the building! They promised to fix it asap.
This is a very good hotel
very conveniently located if you need to get to Geneva airport and/or to pass the day on Lake Geneva. Hotel is very "functional" Cleanliness of the premises (entrance, parking area and stairwells). However, they are in the process of remodeling.
terrible!no value for money at all
free parking, good location IF you have car, qiute spacous bedroom smelly corridor
Hotel's proximity to Geneva was one of the greatest advantages. Rooms were spacious and clean and that's what I like about any hotel.
Ran out of space in the bad bits box, but need to add this about breakfast. We were assured on check in that it was a full cooked breakfast so paid eur 12 each for it. Needless to say, it was, in keeping with the hotel, a disgrace, so we didn't eat it but they claimed they couldn't refund our money. Which is fine, because I'll block the payment on my credit card. Do not stay at this hotel (see other comments below). Terrible hotel. Once you have dealt with the incometence of the staff at check in (who gave us a twin rather than double room). The first thing you notice are the filthy carpets. We decided w ehad to get out of the hotel and so decided to get the bus to Geneva. Helpfully, the hotel had a bus timetable. Except it wasn't helpful because it was out of date, which meant that having planned our evening around getting a particular bus back, we ended up spending eur 35 on a taxi. Got back to the hotel just before 11 pm, to find the bar shut. Any half decent hotel would have sorted us out with a drink as an apology for displaying the wrong bus timetable. But this is anything but a half decent hotel, so they didn'T.
Nice spacious room. Good price. Close to airport. No airport shuttle. The environment outside the room (corridors etc) was awful -- maybe they are renovating?
The photos in the site are nothing like the reality. Also the hygiene was awful as there were cocoragies on the sheets.The most outragious of all was that although an amount was reserved to my card as a guarantee they asked to prepay our stay before they deliver us our key.Moreover the location of the hotel was bad as it didn't seem safe and the appearance of the loby, the corridors and the outside of the hotel was really ugly.My room was on the first floor, the windows were broken and somebody could have easily climbed in and rob us.Also the noise of the street kept me awake all night.
The lady in reception was very friendly and helpful Our room smelt of urine (we can only assume from a dog kept in the room at some stage) - it was quite disgusting. We also had no washing facilities (cloth, detergent) even though there was a sink. I asked at reception but they couldn't find any. If you are providing self-contained rooms, this should be provided as a minimum
Convenient location, Excelent breakfast
Good location, a super market close by, only 300 meters from Swiss border, so you can park your car at the hotel and walk to border and take tram to go to geneva, which takes only 10 min. secure car parking is expensive at 9 euro a day.
good services no
Was easy access to Geneva. The neighborhood was not very nice.
It's near to the swiss borders & in about 15 minutes you'll be in Geneva
there was small compact kitchen with all useful utensils light was not working in one of the rooms and the bedroom door would not close in other room.
The room was clean and the pentry was convenience for self cooking. There was a big gap in the middle of the beds because the double bed actually was a combination of two signle beds.
The quant little village it was located in. Having to take a taxi to get there. The hotel should offer a shuttle service from the airport.
That it was next to a lidle supermarket and my room was onlooking the car park
The room and toilet and bath are clean There was no restaurant inside the hotel and hair dryer.
Location near Geneva airport, reasonable priced, good room Airport transfer must be given when public transport outside hotel is not available for airport
That it was near Geneva airport. The phone did not work. No restaurant near the hotel.
Usual perfect service for the price of the room This time I unfortunately had a room with a loud noise of a/c or other but looking at the frequent previus times I have slept at the same Hôtel, this was a pure aceptable exception!
Yes, the first night there were no pillowcases on the pillows. The restaurant is closed due to no cook. We asked at the bar for a glass of wine to be told they had none, went to breakfast the next morning in the restaurant and there was at least 100 bottles in a cooler.
The two main things I really did not like were: 1. The quality of the bed was terrible. The matress is not firm at all. 2. There was no shuttle to the airport during the weekend and I ended up paying 22 (yes, 22!!) Euros for a taxi.
It is very near to the airport. it. So it can be convenient for some people the staff was uninterested at best. The wifi connection existed but I was never able to connect, even if I could connect, I would drop off in 2 minutes. I know some people had to leave the hotel because they needed actual wifi connection to work. Also, the breakfast should have been free. Sound of planes taking off and landing was no problem for me but could be problematic for some as you can literally see planes and they are a few hundred meters away from the hotel.Overall, I would say this is one of the worst hotels I have stayed in if not the worst.
the countryside location. quite atmosphere and parking place availability untrained personnel in the reception. Misleading name of the hotel. The hotel is far away from Geneva airport
We liked the fact that it was outside Geneva but very accessible through your Shuttle Bus to get there without any hassle
american breakfast was nice, good bed, very quite place make a redecoration, hotel is tooooo old!
Like the convenience of shuttle service and the friendliness of many staff except for one. Should provide full amenities in hotel room.
Close to Geneva (15 minutes by car), new hotel, spacy rooms with separate dressing and separate toilet, very good beds. Internet is free of charge in your room (not in the lobby), and although there's a road nearby the rooms are quiet, i didn't hear any traffic (nearly all the hotels i spent a night in in downtown Geneva are a lot more noisy).
Free shuttle to and from airport. Room was very noisy at times because of doors being slammed.
comfortable bed, good breakfast shuttle availability
room is big and clean... nice mountain view...free parking...very good hotel require a car
The restaurant was very reasonably priced
good bus transfer , excellent breakfast , clean hotel and room , good size room for a family . Away from concrete jungle of Airport area. Room too hot , had to leave window open all night , 25c is too hot to sleep in , room thermostat made no difference . at least it was not cold . All hotels seem to be the same. Evening menu had very few less expensive options but was very good otherwise .
plastic cups and plastic glasses no duvets only blankets
Friendly, pleasant staff. Quiet location. No blinds just see-through net curtains facing onto a courtyard. Very limited vegetarian menu.
Clean, small, comfortable The maids coming in early in the morning.
Interesting old town to visit Small room OK for overnight but not for longer stays
The hotel is quietly located, reasonably priced, and within a few minutes drive to Geneva and the airport. The staff were also good and welcoming. The room has no telephone and the TV has no English channels. Although the room was clean, there was the persist smell of mold.
Good value and pleasant
restaurant close by bed was to hard
The rooms were clean and comfortable. The staff were unhelpful and rude.
The hotel was convenient to the airport in Geneva and was reasonably priced. The restaurant at the hotel was very good and reasonably priced. The room was small but served us well. The television did not work but we were told that it was an area cable problem and not a problem with the set.
good value for my money, big and comfortable room, very god location near Geneva and the airport
the room was quite spacious one of the bed sheets was ripped, but thats all
The location close to the airport To have to take the keys in another hôtel and no lift in the hotel.
Close to airport the fact that you have to go to another hotel nearby to register (we arrived after 10pm)
Nothing, we cancelled our second night and left. It was dark and dirty. Not at all as advertised or depicted in pictures, completely false images, etc. It was horrible, mold around the windows and in the shower.
Cheap, close to airport, convenient, basically clean and simple place to stay. Beds are not too comfortable, pillows not good. Air con leaves the room hot and dry with no facility to change temperature. Hotel staff came into my room at one point to fix some things which really should have been fixed before the used the room
very convenient for the airport
Shower was fantastic- nice hot water. Location was convenient. The stains around the window which looked like damp. Dirty stained carpet, room wasn't very clean. Bathroom door was not flush with floor, and shower curtain did not reach floor so spray from shower soaked room. The breakfast was another 8 euros each, and was very poor- coffee tasted like last weeks dregs from the coffee machine, stale bread and pastries, no toaster, no hot option, no fruit. very disappointing
We were only at the hotel one night. Perfect location for the Geneva airport. Very small room.
comfortable bed, clean room, working TV, good shower facilities. I had to walk to the Median to get my room code and it didn't work. Quite a scary walk late at night and I didn't like doing it alone. Perhaps one coudl telephone to get the code, quoting a booking reference or something? My bed had a leg fallen off - but I put it back on!
Close to airport, 20 min walk to bus stop and 10 min bus to airport. French people are helpful, you just have to push a bit, then they will assist you. Rather dull, but better than ok for the price.
location was slightly moe industrial than anticipated
Room was simple, yet clean and quiet. Breakfast was pretty good and personnel were polite and helpful. The location is pretty close to Geneva, so if you are a tourist on a budget, it is a good option for spending the night. Lots of (free) parking also around the hotel. Overall, good value for the money.
Staff very friendly and helped me finding train times even when the reception was very busy.
The TV in the hotel room is above the tea making facilities which caused me to bang my head on the corner of the TV metal bracket, I suggest the tea making facilities are moved away from underneath the TV
The restaurant was excellent, the hotel was very warm The room was a little jaded and would be improved by repainting
The Hotel very close by car to Geneva. Satisfied breakfest The room was very small (I mean really small!) If you want to eat in the evening or dinner in hotel restoran don't expect something good - the staff is not very friendly and don't understand english
Adequate parking for automobiles. Close to two supermarkets. Cafe on site. Almost impossible to find, even with driving directions. Poor ventilation and no air conditioning.
Room was simple but functionally furnished. Value for money was very good (hotels in France are much cheaper than in Geneva). Internet access was fast and free of charge. Staff was friendly. There's a huge supermarket in walking distance. Cleanliness of the room could be better! Three of four lamps in the room were not working. Hotel is situated on a rather highly frequented road (industry area).
very nice hotel, but located very far from center of Geneve, and vas very difficult to find it
Nice hotel staff
Simply fantastic location, view, architecture, atmosphere. Just try not to take the "observatoire" room, it's nice but not comfortable.
Excellent location with beautifull views, Cosy room, each with different touch. Very nice hosts, trying to make the stay comfortable. Limited choice in the restaurant - onyl gourmet menu (from 3 to 8 courses) - no chance to get some small snack. If the hotel is very far from nearest village with shops and restaurant, such service is a must. There was a cosy bar, but no one working there during our stay - it is far of 4* hotel. The level of service is similar to boarding house - often empty front desk, no concierge.The first night we stayed alone in the whole building. It does not mind to us - but this cannot happen in 4* hotel. We got a good price for our stay, so we can accept the minor problems but for the normal pricelist level the service provided is not enough
Don't take the breakfast - it was poor and very expansive! The place is beautiful but the room we stayed (blue) was disapointing- bed was too short.
Wonderful dinner at an excellent price. The staff were all very attentive and pleasant. Beautiful views from the rooms at the front of the chateaux and warm in the public areas despite being such a large place (we stayed off-season in winter). Some of the rooms are decorated in a quite tacky fake ethnic style (e.g African and Indian), not at all in keeping with what you'd expect from an old French house. But perhaps that's a modern French thing? Other rooms are lovely.
very nice small castle with a marvelous decoration The service staff in the restaurant was not at all professional. Friendly but very unconfortable in their manner of serving. To talk to the guest the waiter put his face about 10 cm in front of the guests face, when the guest orders he puts his face into the menu so that the guest can not see it anymore (it seems he has a problem with his sight). To show what is on the plate when he serves he puts his finger almost into the meal!!
Great breakfast buffet, friendliness and flexibility of staff, easy to reach from the highway Sagging mattress, shabby room and garden, road with heavy traffic opposite of the hotel
Staff was nice, swimming pool for hotel guest available, quite good restaurant nearby. Small room and too expensive in relation to the quality offered.
Friendly staff - free use of internet Limited choice at breakfast (eg only one type of bread, that would not fit toaster). Also, although there was a pool, which partly influenced our choice of hotel, it had no water! Restaurant very expensive in the evening - but better value during the day (less than half the cost)
Good price quality hotel for an overnight whilst travelling via Switzerland to into France. Helpful reception, basic but clean room with free wifi and parking.
very relaxing countryside hotel ideal spot between the mountains and the city the staff are courteous and hospitable you are made to feel very welcome and the hotel feels homely and is very clean and fresh it is clearly well managed will definitely stay again
The welcome from the owners and concern to ensure that we would have a comfortable stay.
Kindness of the staff. Wi-fi free. Breakfast: essential.
Clean, well-kept hotel in a beautiful setting. The staff made us feel right at home. Excellent fine dining restaurant next door. There was no shower curtain or glass divider, which made it necessary to sit down when bathing to avoid soaking the whole bathroom.
1. The staff managed to find a room with an extra bed for our visiting student daughter when we checked in. 2. It is an easy 20 min drive from the hotel to Geneva Airport. 3. It is close to CERN. 4. The food in the restaurant was good and not expensive. 5. The hotel is in a quiet area - there were no disturbing noises You need to drive to get to the town centre.
cleaning of room
Friendly staff, good clean rooms. clear direction on getting to hotel, signboards on roads so that hotel easier to find.
there was only one key to the room.
No dinner on Saturday. Had to find a place away from hotel. Wish I knew it before I got there.
It's a good place to stay near cern and other nearby attractions. I have stayed there a couple times now -- I think it is great.
Nothing, and may be I will never stay again.
Clean, well-priced place. Very convenient for working at cern. No complaints.
Tidy and clean place, good breakfast, lots of parking space.