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The staff were helpful. Facility was clean and comfortable. I would give it my best recommendation!
Breakfast was very good and staff was friendly
What was not to like! The hotel was wonderful. The breadfast and dinners were excellent. The staff was friendly, efficent and all apoke English. The room and both were wonderful, modern, clean and tastefully done. We enjoyed everything the hotel had to offer. Breakfast and dinner were both first rate. The hotel staff was friendly, efficent and all spoke English. The room was tastefully decorated. Great place. No changes need to be made
Great personel, great place.
Super hotel. Great service. The castle on the hill near by was a wonderful walk in the park. A good value. Hey, we just liked this hotel. No negatives
even though it was not in coimbra it was in a much nicer town ( Lousa). We were actually happy to be there rather than Coimbra.
comfortable room, beautiful hike nearby, great restaurant in town nearby
A great location adjacent to the Serra da Estrela and with a really interesting history. The bar was advertised as open and wasn't; the restaurant was basically very good but the first course was served up lukewarm on red hot plates and the wine wasn't quite up to standard
beautiful room and facilities. use of computers in lobby very helpful. excellent breakfast the air conditioning not working in our room. took them all day to try to fix it and finally change our room. customer service could have been better
The hotel is wonderful: my room was inside the old palace, which helped to dazzke us a bit.
style&feel of the place is good, spacious, good dining.friendly staff room style ingongruous - felt more like mountain chalet than a convent cell;)
Hospitality of staff, hotel conditions, the swimming pool Expensive restaurant, no activities for children
Very quite location. Friendly service. Recommended!
The view and location was spectacular! Our suites were comfortable and elegant. I should have booked for two nights and taken a day off from sightseeing to just relax at this wonderful oasis. Our GPS took us on a very, very interesting route to get to the hotel!
Nicely designed, with pool and gymnasium etc (which we did not use). Evening meal set menu was good value if unimaginative. Setting was beautiful, and slightly remote, which is what we like and look for. Stay was perfect, but better signage to hotel would be appreciated by most people, I suspect.
We enjoyed the magnificent view fom our bedroom window, spacious room, and warm, good size swimming pool. The hotel provided a good value buffet dinner with reasonably priced drinks. A very enjoyable stay.
Wonderful location, spacious and airy, Temperature of 38 degrees, air conditioning had broken down! More signs needed in pool area!