*** The city of Cologne will levy an additional 5% room tax. This tax will be added to the guest's final invoice.*** *** As from the 01/01/2015 the BEST WESTERN Hotel Koeln is a Non smoking hotel. *** The BEST WESTERN Hotel Koeln is a modern 4 star hotel in a mediterranean ambiance. The hotel is optimally located in Cologne and is the best sharing point for private and business residence. The trade fairground is two and a half kilometers, the city center is four kilometers, the Airport Cologne is 11.50 kilometers, the underground transportation is 0.50 kilometers and various sights make your accommodations at the BEST WESTERN Hotel Koeln easy to operate in each way. Individual and personal service makes your stay extremely comfortable by our hospitality and dynamic service team. There are 92 comfortable guest rooms equipped with bath or shower/water closet, cosmetic mirror, hairdryer, air-conditioning, telephone, 32 Zoll Flatscreen-TV incl. radio and internet access with ISDN or WiFi. WiFi in our hotel is free of charge for all guests. All rooms offer a free coffee-tea making faciliies. Some guest rooms offer a trouser press, mini-bar and an own coffee machine. Our spacious desks will offer you high work comfort. For lunch and dinner our creative kitchen team will serve you light mediterranean and regional cuisine. The bright and individual hotel bar offers you delicious cocktails, our typical fresh beer and small snacks on the outdoor terrace during nice weather. Outside of trade fairs our restaurant is closed after breakfast on sundays and also our lounge-bar. Changes are reserved! Welcome to Best Western. We would like to welcome you to your BEST WESTERN Hotel Koeln. The hotel´s check-in time is 3:00 p.m.
It was n rm fr us at this hotel. We got anothere hotel in the same Best Western.
Room was decent, full size mattress instead of 2 twins (which I've come to expect in Europe), plenty of space, good location - away from the city center so it was quiet, but not too far that it was inconvenient to go sightseeing
The water temperature in the shower wasn't consisitent - it would stay where we set it, then suddenly be cold for about 20 seconds, go back to normal, then be near scalding. It didn't matter what time of the day we took a shower, we always had the same problem. The free parking is limited to about 8 spaces, so you're pretty much stuck with the paid parking. The electricity goes off when you leave the room (which is fine), but that also includes the air conditioning. Also, the trains were a little loud and ran all night, so if you slept with the windows open, you couldn't get away from them.
The staff, helpful and welcoming, they did all they could to help with my children and wheelchair bound wife.
It is located in a rather quiet area of the city, but with pretty easy access to subway. The sightseeing places are on the other side of the river. So if you prefer an "instant" access to those places, then this hotel might be a little out of the range. A LIDL supermarket is only within 5 min walk to the hotel, which we found very convenient.
It was very comfortable and very reasonably priced for such a good standard hotel. Generally it had a nice atmosphere.
The staff on Reception were not very friendly.
The breakfast was excellent. They care about guests' religion by mentioning the origin of the food.
The reception staff can be more guest oriented.
breakfast was good, not far for public transport, easy to find, no issues with noise but upgraded to comfort room on arrival which may place you on different side of hotel.
Clean Hotel, close to major intersections, service provided by the night manager was excellent. At first, the first reception was that we can't have an extra bed for our child (she asked us to requested ahead of time in the future stay????), then we spoked to the night manager (he was a latin manager) and he was very helpful in accomodating our needs. Thanks!!!