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Very comfortable and accomodating Nope
i will never stay at this hotel again. none of the outlets in the room worked, the staff was beyond rude and uneducated of the working of their own hotel and the room was incredibly overpriced for the amenities offered.
The beds are on the newer side. and the bedding. Beds were comfortable. The walls and ceiling are paper thin. I heard whispers in the next room and people started walking above us before 5 AM. I never was able to get back to sleep. Blinds broken. Water metallic smell. Desk staff minimally helpful.
I loved the size of our room and the beds were very comfortable. The staff (Grace Caputo and Betty Ann) was very helpful and just wonderful individuals. We enjoyed everything about the stay. No
It was clean and spacious. For the trouble we experienced, they allowed us to have a later than normal check-out, which we needed. Restaurant next door was great. Hallways smelled like cigarette smoke. TV was so old that the pictures were pink. Some lights did not work;wire on the phone was loose. BIGGEST complaint: banging on our door by staff at 2:00AM. Very frightening/startling. We were asleep! Mistaken room.
The atmosphere of this hotel was very nice and relaxed. The staff was very courteous. The room was great adn the bed was oh so comfortable. We will definitely return to stay.
Comfortable Beds and Friendly Service
This guest did not leave comments about this hotel.
The location was good When I walked in the hotel it smelled so bad and the room smelled like cigarettes and wet dog!
The hotel was designed with beautiful brick and woodworking. Felt very relaxed and comfortable. Bathroom floor was marble. Shower was hot with great pressure. Very clean. Price was great. The guests in the room above mine were noisy.
Tough to beat the location - right on the beach and next to the boardwalk. Service everywhere was awful - front desk, pool bar, room service, you name it. Food and drinks were really bad too and over-priced. My advice is to book a room on sale and just use the hotel for its beach access, towels, and clean room. Do everything else outside of the hotel.
KUDOS!!! The staff was excellent! My stay was fantastic! Outstanding customer service skills! Great customer experience! Off season or non peak prices could be a little less. I would have loved to stay two nights.
Rooftop pool. Tiki bar. My account was charged in error for dinner at the hotel restaurant that I never had. It was difficult having the charges explained to me by the staff. it was eventually resolved.
The location and the view were great. The pool was also nice. We spent $600 for two nights at this hotel. A beach weekend for our family of four. When we checked in, they said we could park our car for the first night only (which we had to pay $20 for) but we'd have to move our car to street parking by noon the next day because there was a wedding and they wanted to reserve the onsite parking for wedding guests. That seemed crazy to me. The street meters had a 3-hour limit, so we spent our weekend walking back to the street every 3 hours to feed the meter. A good hotel doesn't do this to their guests. The building looks pretty run down from the outside. It's old and there were some broken windows. Our room was fine, but the overall experience wasn't worth the money we spent. I'd look for something else next time.
right across from the beach
Great location! Right across from the beach and walking distance to everything. Staff was friendly - everyone smiled and said hello. Easy and quick check in process. S L O W elevators!
The ocean view was so relaxing. Hotel was quiet, but going off season, that's to be expected. Bed comfortable, staff helpful and nice. Hot water took over ten minutes to go on. Windows drafty and hotel is old. They can use some updates. Had some issues checking in that annoyed me but overall it was ok.
Location No hot water in the morning.
Location. No parking available for my car. Bed was incredibly uncomfortable. No holder for the toilet paper, we had to leave it on the floor in the bathroom. TV reception was poor. TV was not an HD TV which one would think was standard in 2016, especially at a net rate of $250/night for a beach hotel. Handle on chest of drawers was broken couldn't use the second drawer. None of the drawers were on their tracks. Sliding closet doors were off the track. Touted as a dog friendly hotel, the cleaning crew was not obligated to clean the room if the dog was in the room at the time they arrived.
The staff couldn't have been nicer. The lobby and the building itself is absolutely gorgeous. The location of the hotel is prime for going to the boardwalk or the nearby venues such as the Stone Pony. The pool was a really nice area in which to relax. The rooms were nice but for $300+ a night (the going rate for a summer weekend), I would have expected it to be nicer. The room was small, which was expected, but it seems the room hasn't been updated in several years. The bathroom is a bit strange - at least ours was. The sink was super shallow and the shower doesn't have a curtain or door. It has a glass panel that doesn't fully prevent the water from spraying onto the bathroom floor. Not the worst hotel room I've stayed in but not the best one for the price paid.
the people that work at the hotel was very nice,polite and friendly the maid that clean my room was very sweet,polite and respect woman because i gave her a tip and she was happy the breakfast was terrible the chair of the pool a lot of them are broke and no comfortable at night people screaming and very noise,i call the security to let them know i ask for ocean view but the room only had very little ocean view a building was block the view because i was on the 4 floor,i pay the ocean view and i feel i loss my money because the view was horrible
Guadalupe at the front desk was awesome!
The hotel is conveniently situated across the street from the beach and boardwalk. We had called and asked to arrange for parking but when we arrived we were told that they were all booked up because of a wedding and we had to park at meters. Our bathrooms were dirty. There was a safe in my friends room but none in mine and when I asked why I was told that it didn't matter anyway because they didn't have the keys for them. My friends bed sheets were stained and she asked for housekeeping to change them and was told that that was normal wear and tear. We wanted to go to the hotels bar located on the first floor but we're told they were closed until August but then they opened the next day. Right now it's 1:22am and I'm sitting here waiting for about an hour now for someone to come because our tv doesn't work. Not worth the hefty price per night. It's definitely a 3 star hotel at best
The outside of the hotel looks better than the inside of the hotel. The hotel is located in a quieter section of the boardwalk. I received a text message at 2 o'clock telling me my room is ready, when I arrived at 6 o'clock my room was not ready. They upgraded me to some sort of better room however it was disgusting! Holes in the couch, dirty windows and Doors that were falling off the hinges. The valet boys do not help with the bags. They only allow you to keep your car until 12 o'clock for an additional $20 fee
We were given free parking to compensate for the fact that our room was not ready upon our arrival. The hotel restaurant was not available during our stay, which was a huge disappointment. The handles on the dresser were broken, the volume button on the iHome was broken, and there was some sort of water damage to the ceiling. There was also a round of housekeeping where some trash was not removed.
Room safe was inoperable. The sleep number bed controls would not work- fortunately the beds were very comfortable. The staff were friendly and helpful. We like to stay here due to its location and have done so for many years and expect to continue in the future.
Super comfortable beds, quiet and clean. The staff was great and the location was perfect.
Room was comfortable and clean- bed and chair with ottoman Loved the refrigerator and safe in room Loved the shower set up totally cool! Loved the shower gei, shampoo. Body lotion, mouth wash and soaps Loved rhe coffee maker I'vei was surprised that the interior of the hotel although clean wasn't more modernized. I knew that I was staying at anRadisson Hiotel but looking around as one walks through the hallways to the elevator you don't get that Radissom vibe The rates are too expensive.
Good Location Old work out carpets in the room and hallway Smelly and dingy looking bathroom Seems to be an old building that needs some upgrade and facelift Noisy
Our sleep number bet didn't work with 2 people in it. Very uncomfortable
The bed was comfortable, the staff was eager to be helpful, and the bar was a great time. I look forward to our next stay there!
The serenity of the facility and the staff. I did not like that the restaurant did not offer staple foods such as hot oatmeal for breakfast. For people allergic to milk we felt the restaurant should offer a substitute such as Almond or soya milk. We are ready to pay extra for this choice.
The Staff was very helpful and friendly Its a very old building. We had a leak in our room and had to change rooms at 1:30 am. Then in the next room we were in, the toilet clogged. I was just surprise how much the hotel cost per night when considering those factors.
Location was where I needed to be, bar was expensive as was the room. Weddings took up most of the seating. Our "Garden View" room had no elevator service, 3 flights of stairs, smelled like mildew, was extremely small and our "view" consisted of a rusty crane and concrete. We asked for a change of room immediately, and were denied. We were charged 80% for our room when we left that same night (my wife REFUSED to stay in this dungeon), we were compelled to call relatives for lodging on River Road, where we should have gone in the first place. Amy, the Manager said "she would look into it". Will post another review if rectified.
I loved the welcome chocolate chip cookies. That was absolutely such a wonderful thank you for staying at our hotel. Everyone was very courteous and there was a wedding party staying there also. Definitely a wonderful experience and will definitely stay again! Kaelynn was super accommodating to my parents whom both walk with canes! Their room was close to the elevator as I requested. Just a welcoming staff!
Room was available when we arrived, clean and comfortable Decor needs updating including bed and heating system
Very clean, 15 min drive to the beach, nice pool, right off the highway. All outside/back/side doors leading into the hotel are open at all times of the day and night and where they have it set to be keycard access only its always unlocked and open anyone can walk in, which made me a little nervous.
Staff was friendly and quiet hotel N/A
Great value for the cost. Not many dining options nearby, but Wawa across street offers a surprising variety of healthier grab-and-go options.
I was a very nice stay. Courtyards aren't usually top tier so that's why I gave it 4 stars however it was nice and clean and comfortable. The pool was freezing cold and really needs a heater and the whirlpool had far too much chlorine which made me feel a little sick after use.
Bed was comfortable. Free wi-fi. Reception was distinctly unfriendly. Our room was set in a block of rooms rented to a high-school field trip group. 15-year old boys are late-night loud, and even a monitor stationed in the hallway couldn't keep the midnight noise levels down. Why didn't the hotel assign "normal" guests rooms away from the crowds of teenagers?
Clean rooms Poor wi-fi, staff was not helpful and beds were very uncomfortable.
Friendly staff. Large rooms with great view. Walls must be thin and doors slam shut which woke me up at 3:00am!
The location is excellent. The riverside view is outstanding. The staff is friendly, helpful and available. This is a small hotel, perfect for a quick get-away. Walls are paper-thin.
beautiful view. nice comfortable bed. extremely noisy and intrusive housekeeping staff at all hours.
The design of the hotel is beautiful. Fells very west coast and has great access to the beach. Rooms are really small and do not have anything like, coffee machine, fridge, or microwave. Also no adjoining rooms in the hotel.
1. Location. 2. Decor 3. Cleanliness 4. Friendliness of staff 5. Size of bathroom 6. The rooftop lounge: Gorgeous views over the entire city. It's nice that there is a separate entrance than the hotel to get to the lounge. 1. The room decor looked like it was Ikea. Clean lines, but looked cheap. 2. Poor design of shower. Nice big bathroom. I liked the tile. Note that my bathroom had a standup shower, not a tub (I'm not sure of all rooms though). The water from the showerheard must have exceeded the drains ability to drain, because by the time I was done, the towel I placed on the floor was soaked!!! Not moist but soaked. The threshold may not have had enough heights. 3. I was in my room until sometime in afternoon. The cleaning people knocked and said I wasn't ready, but they never came back. Not that I'm particulary smelly so it didn't matter much, but it would have been nice to have come back to a made bed.
Location was excellent - hotel bar, lounge areas, entertainment options and pool, etc. were great. Our room was on the small side and was missing basic things like a coffee maker. I like the modern look, but the room wasn't upscale modern, it felt very ikea modern. So for the week-day rate/deal I got, it was fine, but I wouldn't have wanted to pay any more for the room we had.
The rooms smells humid, we checked 3 before deciding on the least smeally one.
Good hotel, I'll stay there again. Pool is closed too early and breakfast could be little bit longer too
Room was wonderful and very clean. Staff at the front desk were extra friendly.
The price Was a little noisy at night. Sounded like the plumbing
Got bit by something. Probably a bed bug
-Bed and pillows were most likely the most comfortable I have ever slept on. -Staff was super friendly -Fridge and microwave in the room -Free Breakfast everyday -Clean room -Nice flat-screen TV -Lack of TV channels unless you like HSN or foreign TV -Would have liked some more selections for breakfast but hey it was free can't beat that. -Pool and hot tub should be open later.
The room smelled mildewy.
I loved the cleanliness of this hotel. It was super clean and quiet. My husband and I needed a getaway and this hotel was PERFECT. One block from the beach and boardwalk. Would absolutely stay here again. The only thing that was disappointing is the size of the TV's in the room. The room was beautiful but the TV's need an upgrade ASAP.
Tv didn't work properly
Great location, very clean and contemporary. Cool room. The price was too high. I understand that it's the location you're paying for, but $--- on a Sunday night (with tax) is still too high to me. Bikes were available no charge but you couldn't use them after dark. No breakfast buffet.
I thought the Hotel was an attractive modern boutique hotel and was at least a 3 star. My room was spacious,attractive and very clean. I liked the room fireplace and the fact that there was a good sized shower. Lobby with pool table and foosball also a +
The Staff are very friendly and informative. The design of the hotel is Beautiful and unique. Love the location, within walking distance of all the restaurants, beach and attractions. The rooms were spacious and clean. Beds were very comfortable.