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Really warm friendly welcome and really good value. Our room was great, high ceiling and the sound of water from the fountain outside. We had breakfast in our room the first day which was excellent. The next day we had breakfast in one of banquet rooms with candles lighting all around. You could tell the staff really care about the hotel. Their restaurant was also good - you should try the hot chocolate cake if you like belgium chocolate. The grounds are also lovely for a walk or a stroll. We also found a lovely old french restaurant which we walked to from the chateau. I would highly recommend it if you like to stay in places that are that bit different and special as I do.
Beautiful surroundings, very helpful and friendly staff, restaurant next door was very good and it's a beautiful chateau with an interesting history. The surroundings are absolutely lovely with hiking and walking trails. It could use a casual sitting/hanging out space.
A beautiful castle with very clean well kept rooms. I can also recommend the castle restaurant, especially the roast chicken with potatoes in mushroom sauce, very tasty and good value, they also made it with fries for my 11 year old son. Nothing to complain about except one really minor thing. The pillows on the bed are really full, a lot of people like this but I prefer pillows with only a small amount of filling. As I said, it's a really small thing & I'd definitely stay there again.
the service of the staff
The exterior of the Chateau is just divine. Very spectacular and really lovely. Staff at hotel were pleasant. You only get to see and use a small modern part of the building, and no sense of being in a castle or historic building once inside. Tiny reception with no chairs, no salon or room to relax. Huge floodlights left on all night but insufficient stair lighting. Restaurant fairly ordinary and you have to walk to it outside the castle even though it is within further along. Very disappointing and no relaxation; This could be an amazing place to stay but it falls well short of expectation. Suitable for overnight only.
De kamer leek in niets op de afgebeelde kamer op het internet. Het kamerpersoneel had onze kleren die we in de kast opgeborgen hadden allemaal verlegd, sommige lagen terug opgeplooid op het bed. Dit was hoogst onaangenaam. Het ontbijt was zeer eenzijdig: steeds kaas, confituur en eieren.
Great Staff. Stayed back 1 hour to check us in and provided a personalised breakfast the next day 1 hour after kitchen closed. only one towell available for double room.
the environment is beautiful, easily located not far from major touristic places
The ambiance of the castle though it is under reconstruction at the moment.Management might put more photographs of the beautiful castle on the website. The parc around the castle is very nice too. Especially in autumm! Less facilities to drink a cup of coffee or a glass of wine for normal guests. It seems as if the staff is focussed more on seminars.
Beautifull place to stay, nice castle and surrounding area We had the bad luck that the chef didn't arrive on sundaymorning so no Breakfast was ready. We had to wait another hour before we could start with breakfast. Teh breakfast was lovely though so we forgot about the delay quickly.
The room was clean, staff very friendly, good food, perfect location if you want to escape city life and enjoy nature
Location, helpful staff, beautiful room, value for money
ereThe surroundings, the food and the room were excellent and the staff very friendly despite the language problems we were made to feel very welcome. I will not hesitate to use the hotel again in the future. Not a dislike or a criticism but it would have been handy to know they did not accept credit cards or did I misread the instructions, according to my wife probably.
Beautiful site, very nice hosts, very good food, large and clean room.
Private apartment Unable to check in / out until 0800
Nothing The hotel service never cleaned my room, changed my sheets, the rooms were loud and hot. The people above me were having a great time every morning, and another family had 2 young children who woke up very early every morning. Mentioned this the the hotel staff and nothing was done about it. I went to a race and would come back late at night, I had a key to get in but was still locked out.
Excellent service, friendly welcome, good food, good location.
The breakfast was excellent. We also had lunch and dinner. We had to wait....1 Hour 20 mins to get served the starter of our lunch. Don't need to tell you the experience with 11 years and 9 years old kids at the table. But the food was great and the selection of wine absolutely perfect. It seems that other rooms than ours looked better furnished and cleaner. Our room - family room nr 15 and 16 for 4 persons - was really not good. The only exception was the bed that was perfect. Carpet was worn out and not clean, bathroom was not clean and not adapted to 4 people. That would not be a problem if we hadn't have to pay eur 140 for 1 night and we stayed there ....4 nights. Certainly not worth the money. I would not recommend the room in which we stayed in.
Excellent food, great wines and friendly service!
The staff were very friendly and very helpful. The restaurant serves food later than any other restaurant (that we found) in the immediate area. The hotel is not in a good position for traveling to the Formula one circuit via public transport - it took 5 hours to travel 16 miles! Fine if you have hired a car.
The room was clean, comfortable and very modern. It's quite difficult to describe, but the hotel was extremely quiet which gave a bit of an eerie ambience. This may also be a reflection of the village itself. I expected a lot more for the price.
The rooms were the best I've stayed in in Europe for the money. Modern, clean, comfortable! Highly recommended for this fact alone. The staff / owner was always distracted and never gave personalized attention from the moment we arrived. After waiting 5 minutes for him to serve guests in his restaurant he then showed us to our room, opened the door and left without showing us any features of the room. He couldn't communicate to us much about the businesses in Ouffet, Belgium for example, after he turned us away from his restaurant (it was late in the evening but guest were still dining), he couldn't suggest any other location except "the street". Overall, the owner and staff lacked in customer service and made the stay not pleasant.
Neat, clean and spacious hotel room. Owner seemed unprepared for our stay. Main door of hotel was locked. Owner had to be called by intercom, beds weren't made. (we arrived at 4.00 pm). No information was given, nor written information available re hotel procedures, eg. breakfast hours. No information available re local area.
Very quaint and out of the way place. Very far off the main roads and hard to find
That trains pass very close to the hotel (not that many, but they waked me up).
Personnel is friendly, breakfast was good, rate/quality relation is good.
the comfort an quietness very small stare-case, but this is unchangeble
nice older hotel with authentic style