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The whole experience, the hotel the restaurant was superb. Nothing
We dined in the Restaurant and found the atmosphere very dull.
Very nice stuff. Willing to speak English (which is not obvious in France). The view is great with the castle next to the hotel and the village is very nice. The breakfast was expensive but poor (especially compare to other hotels). We went to look and decided not to take it. Also, they are charging for little children (our child is 3 years old). The rooms were clean and very big. However, they need renovation. The rate for these rooms is too high. The restaurant of the hotel has a good service but the food is not good and vary expensive.
The staff in the dinning room were excellent, the dinner superb. Your two waiters were very helpful and amusing. the bedroom was adequate, the decor a bit 'tired'. We had to wait rather along time for the waliters to take our dinner order as theywere some what busy.
Pleasant staff. Unsafe stairs. Airless room. Food did not measure up to what was attempted.
Only one night's stay. Evening meal was excellent, hotel staff very attentive and very conveniently situated. Room was pleasant to stay in. No, but a rather average breakfast for the cost.
The staff were very plesant and very good service The pillows in the room were poor quality
Lovely location and convenient for the St Malo ferry. The family room was spacious and the hotel were helpful about an extra bed for a third child. The town delightful and we had a great, cheap meal out.
This typically French hotel provides excellent value for money. The restaurant provides an exquisite fine dining experience
Comfort of room, and quality of meals in restaurant Difficulty of accessing and leaving the rear car park
The room and the location of the hotel
The restaurant and lovely meal. The scenery and easy location to town.
good location near the river and town centre room was very basic and over priced. We usually paid 15 euro less at other hotels for this level of accomodation. The staff were also not that friendly.
convenience to town price somewhat high for hotel
lakeside view showers, no shower head and the grout on the tiles are mouldy
Food good. We stayed on 2 separate occasions, one night each time, just over a week apart. Room on second stay (in main hotel) good. Location good for the town of Combourg and touring Brittany. Room on first stay - it was in the Annexe and well below par, in major need of upgrading and refurbishment - I think this applies to room numbers 40 upwards, ours was 43.
The view over the lake is brilliant
great views of castle and lake, plenty of restaurants within easy walking distance, pleasant bar, pleasant helpful staff, garage to store our bikes heating didn't work in our room but they changed us to another room - took some time though
Food was good, room was in an annexe and very poor.
Nobody bothering you
Good price for a reasonable room Several errors on the Bill.
Clean comfortable hotel with good restaurant and well located in Dinan Port
Sky tv, good clean towels and toiletries, nice comfortable bar
Very friendly, welcoming and cosy We would prefer a more flexible breakfast tariff as a cup of coffee and piece of toast would be nice - but not for 14 euros
Nice location, friendly staff Nothing
From the moment we arrived all the young staff were, not only polite, but very friendly. The dinner was excellent and we even had an extra compementary starter which they were trying out for customer comments. Our lovely room, although at the side of the hotel, was peaceful and overlooked the River Rance - our "alarm call" was from the ducks in the morning! Even though we had officially booked out 10 minutes earlier, the lass on reception couldn't do enough for us in helping us to use our wi-fi and to fax information back to our immobilier in Guingamp, when he telephoned to say that the offer on our house purchase had been accepted. She even brought us coffee.
I would like to have gone nude in the spa, and you did have a sauna at one time but that was removed.....I was looking forward to this also.
The warm welcome and friendly staff The mattress on the bed was uncomfortable
Short city trip, explored area
Crntral postion and great price
The position in the heart of the historical Dinan. The old building, a former monastery. I'll recommend it for the kindness of the staff.
Have stayed before - very friendly basic hotel. The room this time was not as good as previous - Room 20. I had to stoop all the time as there were low sloping ceilings. Also the shower did not stay on the attachment we had to hold it all the time.
Proximity to the old town and restaurants and ease of walking around the area. Good parking area on site
Friendly staff. No "frills". Ideally situated in the middle of Dinan.
Central position within the town was excellent Accommodation suited our needs completely.No dislikes
Wireless internet was free, not EUR 1 per hour.
Location in City centre, inclusive parking, Rather splendid facade and good use of old building. Friendly staff Shower has push button control on hand piece so you have only one hand left to wash with. This was very inconvenient. A timed push button control on the shower control system would have been better
The hotel is well located if your travels require an overnight close to Mont St Michel. The hotel is walkable from the train station where buses can take you to Mont St Michel. Hotel staff was kind and helpful with our logistics. The room we had was somewhat cramped but ok for a short stay.
Very helpful and frienfdly staff. Restaurant food was excellent quality.
The wifi! The hotel was very old and lovely but modern where it needed to be. Our stay was very nice.
This historic hotel is lovely and we only have two small complaints.... The pigeons were quite noisy all night and there was no air conditioning to cool the room after a 30 degree day.
Don't eat at the hotel, the Italian restaurant round the corner is amazing and much cheaper!!
The location for the area we were visiting and the friendliness of the manager when we arrived and had any queries
Staff spoke good English and were very accommodating with all requests.
Great costumer service and advice Bed a bit uncomfortable
Consideration of the hotel staff; especially the arrangement for our late arrival due to transportation problems. Lack of a lift to the floor where our room was located. We are in our 70s and it was difficult to move our luggage to the room when checking in and back down to the lift when checking out.
Very attractive building well situated in a cute town (Pontorson). Lots of space in the room. Staff was attentive and helpful. The breakfast was in a lovely room and the food was great.
Beautiful and historic, friendly staff No restaurant even though it had been recommended in the Lonely Planet guidebook and was one of the main reasons why we chose this hotel
Good location. The receptionist was friendly, but didn't speak english at all. There was something like a closet in the bathroom!
location near all sights/centre bed was uncomfortable, sagged in centre
Convenient and had good parking.
Staff and manangement were very accomodating and friendly. The loacation of the hotel was very convenient to a wonderful and historic city, Dinan. There was nothing we didn't like.
under cover car parking
Friendly staff, secure parking, central location - just within old town walls, excellent breakfast
Friendly, helpfull staff. The big price difference between internet booking and room prices directly booked at the hotel.
location. friendly staff the lift. the electics.
The welcome at Reception
Nice rooms, very clean, good central location, still quiet area. Good underground parking. The staff, both a man and a woman did not seem prepared at all, to handle even the computer. They had messed up the reservation.
Noisy karaoke/cafe outside, until early hours of the morning.
Very comfortable room and excellent shower cubicle.Breakfast was great value. Parking was convenient and reasonable in price. the duvet was much too hot for early September. A blanket was available but no top sheet.
the only problem was that the bath needed an anti-slip mat for having a shower
Great, helpful staff. Immaculately clean room.
Lovely Helpful staff. In a perfect location. Parking very near Hotel and very reasonable Everything was Excellent
Convenient, clean, excellent breakfast. Good staff
The bathroom was spacious and well-equipped. We requested a twin-bedded room. We were allocated a double until we complained.
Clean and comfortable with an excellent large bathroom. Convenient and reasonably priced underground car park. Hotel situation ideal for exploring Dinan. Staff helpful and polite.
All the staff spoke very good english and the location was perfect The price charged was different to that when booked
It's central location and car parking and helpful staff No
The overall impression was good, and the location to Mont Saint Michel is convenience. No. of staff is too few in the hotel.
Staff were friendly
The restaurant at the main hotel across the road. The food was awesome - beautifully presented and tasted wonderful. Great value too. Being close to the station was essential for us (too much luggage and travelling by train) and this fitted the bill perfectly. Nothing .
the hotel was cheap and fantastic, what a cute little town
Quite close to the train station. If the rooms are equipped with hair drier, it would be better.
Friendly, mature staff. General level of cleanliness. Convenient location.
Good convenient free parking. Close to high street for restaurants The shower was tiny and there was no attachment for the shower head in the shower. Road noise outside - cars crossing rail tracks, luckily very few trains.
room is clearn,good value for short stay. train could be noise in the morning, if u plan to sleep late.
Transportation connections are ideal. This hotel is right next to the train station and the bus stop for bus route #6 to Mont St Michel. We picked this hotel for that reason, and the bus connection worked very well. This hotel does not have wi-fi but the staff allowed us to use the wi-fi in the lounge of its sister hotel across the road. Very nice people.
The restaurant at 1st floor must be one of the best in this small town. Annex, in which we stayed, was old and not very clean. No elevator. Broken shutter. Main building (just 2 min walk) seemed nicely renovated.
Lovely Hotel very friendly staff, close to centre, parking out front( E9 per day )
The hotel is very central (within the walls of the medieval city) and the centre of town with its shops, cafes, restaurants and creparies is a short stroll away. The hotel is friendly and welcoming with a great little garden at the back where you can have a drink in piece and quiet. There is also free wifi internet access for guests. There is no parking for the hotel, which means having to pay during the day in the car park opposite the hotel. Also there is only very limited public space in the hotel, with no restaurant, or other amenities.
Helpful staff and clean rooms. Bathroom was well equipped and clean too. Nice breakfastroom with opportunity to eat on terrace in good weather. The hotel overlooks the market square in Dinan and the noise from local youths was awful.It carried on until 4am and prevented any sleep. Would not recommend the hotel for this reason.
Very nice garden, excellent location, quiet position.
The Garden patio was beautiful. It was worth staying at the hotel for the garden alone. The location is perfect. The staff was extremely nice and helpful. Our room was a bit outdated. It was pretty warm in our room and we were on the front of the building so if we left the window open it would have been too loud. Ask for a garden view room on the backside of the hotel if it is during the warmer months.
Very good value. Staff very welcoming and informative. Location fantastic for sightseeing. Hotel garden adds somthing very special to this hotel. Pity there is only public car parking but that is the same for most of the hotels in the area.
Great central location. Friendly and helpful staff. Lovely relaxing atmosphere and a beautiful garden. Could include continental breakfast in the price.
the hotel is very well located, clean and well kept, with the best showers in France! The owner was there every day--quite friendly and helpful. The town of Dinan is charming and historic with many good restaurants. It makes an excellent base to explore Brittany.
Very charming hotel, especially the garden. Ideal for a relaxing drink. Excellent position for exploring the town. Easy to find and good parking facilities. Friendly and very helpful, knowledgable,staff. Rooms were rather expensive - we did upgrade to a garden room to avoid the noise of passing traffic at the front and the difference in price was large. Coffe/tea making facilities would be a good idea. Breakfast was good but expensive compared to others we had elsewhere - at the prices for the rooms it should have been included without a surcharge.
Public Areas and Garden were very impressive, Staff very helpful and spoke excellent english. Hotel recently refurbished A special offer free breakfast was on offer to late booking walk in guests whereas pre booked guests paid 13.50 for breakfast which was nevertheless good
Perfect position in the center of town. Nice view. We had a family apartments with two bedrooms, comfortable bathroom, easy wi-fi access.
Nice stylish place, really good restaurant. Free parking a block away behind the castle.
Excellent location for the centre of Dinan.
the position of the hotel was excellent, with access to restaurants and the city first class
Exceedingly helpful, friendly staff to guests with bikes.
location to city, room was functional and big enough for a short stay, good price and quiet the view from the room was poor butno issue for 2 nights but, the shower was v small with very big taps
Cleanliness. Our room was directly over the kitchen and cooking smells went on well into the evening.
Our room (24) was a generous size, and had a view onto the square. Breakfast was self-service but we also had the option of either a fried egg or omelette - a nice extra. The staff were friendly and offered good advice on where to eat in Dinan.
location - excellent in town centre close to everything. The room and bathroom were very nice. Breakfast not included in price of room
The room and the location of the hotel was excellent
A good clean room in a quiet location with an excellent restaurant Nothing really
Lovely location. Room was a good size with mezzanine floor for childrens beds. We enjoyed seeing the golfers as we ate breakfast The restaurant food was great for adults but a little too fancy for our youngest child.
Rooms are excellent. Wanted to eat in the restaurant and we were unable to book a table (this was part of the reason for going to the hotel). Restaurant staff did not make any effort and our dissatisfaction was exacerbated when we found out that there were several vacant tables in the restaurant that we could have occupied.
The room was excellent value for money for a family of four, bright and roomy with a balcony, fantatsic value. (1) Air-conditioning did not seem to work, we had to open the sliding door in the middle of the night to let some cool air in. (2) It would have been nice to have had tea & coffee making facilities in the room, not everyone wants a full breakfast
The Family room with the upstairs for children was excellent they loved it, it was like another room just for them. The food in the Resturant was very nice and lots of choice and the wine was just as we like it. My perants stayed in room 103 and the bathroom was not very nice at all they would have liked a bath in their room, not a wet room shower it looked very dated that room.
The spaciousness of the room was wonderful as well as the view. The staff was extremely helpful in recommending places to eat. Larger trash cans for the bathroom and it needs one for the main quarters. Wi-Fi needed in all rooms.
Excellent facilities, welcoming staff
The room is clean, quiet and nice. The king size bed was two single beds putting together. The restaurant is expensive. Unless you are a golfer, there is really nothing else to do at the hotel; no swimming pool, no tennis court, etc. It's really only for golfing.
A very clean & modern hotel, very comfortable and relaxing, also a beautiful setting. unfortunaltey if you dont play golf (like us) there isnt much else to do, you may also get woken up early with golfers leaving their rooms etc to play golf. ideal for a 1 night stop over though.
Family room is spacious. The rooms got quite warm at night, especially upstairs bedroom. Air conditioner was not effective.
The owner was very friendly. Close to St.Michel. The room we stayed was for triple, but bit small. The bathtub with no shower curtain is uncomfortable.
Room was clean except for toilet (it was filthy). Close to shops. Room was overlooking train tracks but very quiet (Host said there was a train strike and no trains). It was not '5 mins' from Saint Mont Michel as advertised. The Mont is 8km away - about 10-15 min. drive on narrow road. We thought from the ad 'only 1 room left' in the category that there would be people around but the hotel was deserted.
Price was kind of cheep compared with the other hotels near Mont St-Michel. It's soundproofing was so poor that we couldn't sleep with terrible noses from upstairs. Many group tourists arrived late at night and their noise of steps, using showers, even flushing the toilet bothered us so much. We complained about that next morning. The owner said there would be nobody over us that day, so we decided not to cancel another night. But unfortunately, we were bothered by the noise from downstairs again which was helpless. The corridor was always full of bad smell (maybe sewage?) which was uncomfortable. It's kind of small family run hotel so we expected warm friendly atmosphere but Hotel staff was not friendly with no smile.One lady didn't say even hello when we happened to see in the garden.
large family room difficult to find even with GPS
We arrived late, but after a phone call to the hotel, they agreed to stay late. While they appeared unpleasant during the phone call, upon arrival, they were very friendly and accommodating. There is a 8:00pm latest check-in which we did not notice until 8:30 and 200 kms away. They agreed to stay but was a little difficult. Our fault really for not noticing the last check-in time.
The room (for me room/bathroom/toilet quality is of utmost importance when selecting a hotel) - it was way better than what i had expected! n/a
Friendly staff. No restaurant
Friendliness of the owners; convenience; tranquility; accessibility; would book again
The owners were very nice and helpful. It was very quaint and well decorated. Very comfortable bed. A little trouble with hot water for showering on a few days.
Friendly Owner, very helpful and cheerful. Nothing, it was perfect.
Mark, the hotel owner, is extremely friendly and genuine, which is a great plus for a boutique/small hotel. Room was comfortable and cosy and warm and the location was very convenient for walking into Dinan and exploring the old town and some of the excellent restaurants around the town (esp one which makes the most excellent casseroles in the region). Parking is free on the small road next to the hotel. The only downside was there not being a hair dryer in the room for the missus and the free WiFi not extending to the room for my laptop. But the lounge area in the hotel where i could do some work on my laptop was comfortable enough to make it a non-issue.
lovely atmosphere, friendly, close to walled town of Dinan.
Friendly and helpful owner/manager
Location - just outside old town walls. Staff frendly and helpful.
close to the city, quiet location, good breakfast, very friendly staff
Clean and modern interior, friendly helpful staff, excellent location for Dinan fairly good value for money. As reception closed at 8pm it would have been nice to have tea or coffee making facilities in the bedroom so that you could have a hot drink before bed, especially as we were travelling with children and were not able to stay out too late.
The staff were exceptionally friendly, helpful and knowledgeable about Dinan and environs. The room was roomy, clean, reasonably priced and very well located. As a classic car owner, the availability of a excellent, secure, proximate, garage was a huge plus. The owner recommended a really good restaurant as well. While there is no reason why he should, since it is reasonable for hosts to speak the local language, the owner also spoke excellent English as well.