Central location, rooms were clean and spacious. Good night out had in the bars!
loved use of swimming pool
The hotel is central to everywhere, staff are friendly and helpful
The food was excellent. Large bathroom. Centrally located. The beds were old and sagged in the middle.
Convenient location, good sized comfortable, clean room When booking, I requested a room away from the bar and nightclub yet was accomodated directly above the disco. Disco every night until 2am made it impossible to sleep. Nobody on reception to answer the phone at night
Nice room with a jacuzzi bath Very soft mattress. Not a great choice for breakfast and I hate buffets. Why not cook it fresh for each person. We are being charged enough!!!
Very comfortable room and a friendly, efficient staff. Shower control was a bit shaky.
The location of the hotel was so convenient and the use of the next door hotel's leisure facilities was a plus.
Right in the town centre Extremely busy hotel would not recommend to someone looking for a relaxed time
Staff very friendly. Spacious, Clean & Warm Rooms. Excellent value for money. Centre of Town. Will definitely be staying here again. No WiFi available in hotel
Central of town The room
The ambiance and its central location
The welcome was warm. We arrived at 10.30am, and although the official check-in time is 3pm, we were given a room straight away. The room was very comfortable. A little disappointed with the breakfast arrangements. There was no person to welcome and advise the procedure. After helping ourselves to fruit juice / cereal, we went to the hot food counter, where the tureens were behind glass, so you could not serve yourself. There was no-one there serving, though admittedly someone arrived very quickly afterwards. We were asked what we wanted, and served, and it was only then that we were asked if we wanted tea or coffee, which arrived at the table later. Toast was a do-it-yourself affair - it took a while for the bread to go through the machine - not too bad for us as there were not many at breakfast, but would maybe cause problems if the restaurant was full.
staff are pleasant and helpful food was exelent and inexpensive.
staff very pleasant and helpfull
Very expensive drinks as everywhere in Ireland.
The situation and accesssibility to the beaches etc.Both restaurant and bar snacks were good and very good value.
The bed was comfortable. It was standard and we where expecting more from it.
The breakfast was lovely! Our room was freezing when we arrived and we had to be changed to another one
In Centre of Town Key cards faulty
Staff were excellent. Very enjoyable stay. Lovely hotel.
I found the free internet a welcomed surprise, as many hotels charge for usage by the minute/hour. The staff were especially friendly and helpful and the food (breakfast and bar) was of a good standard. The 'secure car park' towards the back of the building didn't seem too secure. There may have been cctv but I'm not sure. The fact that it was free was a plus, but perhaps guests would be inclined to accept a small fee if it guaranteed the protection of their vehicles.
The bathroom No comfortable seating in the Bar to when watching sport on TV
Free internet connection,nice clean room The light went off a few times,although key card was in the right slot
the hotel in general was great all over
Nice rooms.Good location for access and a base for reaching surrounding county. Did not dine due to other commitments,but seemed to be lacking ambience.Breakfast seemed expensive.
The location was handy to the town centre but not to close that you could hear the noise at night.
We had a lovely time at the Station House the staff where very Friendly
The room was beautiful, the price was reasonable and the hotel and facilities were clean. The shower didn't drain properly and soaked the bathroom floor.
Modern, Clean and its accesability to the rest of the town Alarms going off in the middle of the night. My mother, Aunt etc were staying aswell and counldnt get bck to sleep as alarm had woken them (and it as ongoing) they were very unhappy in the morning
Restaurant food was lovely. Hotel staff very friendly. Bars cosy. Hotel very clean.
My husband and I had a one night stay along with our son and daughter-in-law, in two rooms. Though not requested the rooms were adjacent, a nice touch. Ideally situated for Glenveagh Castle and rural Donegal, which was the purpose of our visit, as well as some retail therapy for the girls!! I would happily stay again at The Villa Rose, no complaints.
the rooms where lovely .hugh hotel .lovely staff .had a great time. no pool .
the food was first class
Welcoming friendly, helpful staff
friendly staff, excellent food, comfortable & quiet rooms. well lovated for touring & mcilhenny's departmental store is a delight
The rooms were very spacious and bathroom was huge. The spa was one of the best we have every used. ANd above all the staff were extremely helpful and friendly Not really a problem, but the tv in the room was a bit small - but that was probably more noticeable because of the rooms being so big!
Happy, warm, friendly staff. Can,t fault them at all.. Beer too dear down south..
Hotel was absolutely beautiful, food fantastic and the room was a pleasure to stay in. Very friendly staff. Definitely will be back!! No, everything was excellent
My Cousins Wedding!!! The Hotel was promoted as a Smoking Hotel and had only two smoking rooms which was awfuly and I din't much like the wooden floor look!! Also the window barely opened so it was very stuffy all the time !
They only gave us one hand towel each for our showers.My husband is on the heavy side, so the towels supplied were inadequate. Hand towels are not suitable to use for showers,no matter what size you are.
Very friendly welcome and gorgeous remote and peaceful location. Nice to have the option of dinner as there are no other options in the immediate locality Better quality pillows on the bed would help. Tea and coffee freely available in the lounge would be a nice touch.
Pleasant and willing to hostess. Peace and quiet, suitable for rest. Boring place, not even possible to go on walks, without any sporting or cultural events. Due to the services provided is quite expensive stay.
Freedom to come and go and plenty of space - no problem parking. Off the beaten track but with car easy to reach many tourist attractions.
Great food staff and facility
The peace and quiet of the location and the evening meal was good and good value
The quietness of the place, the landscape around and the comfort of the room The guesthouse was very comfortable, but it would have been great if it had a small playroom for children
En pleine nature..., accueillant, simple, et calme. Un peu cher / la prestation.
Peace, quiet and treatments available
Very nice and comfortable The "tone" is too important
Enjoyed location, the beautiful scenery in and around Donegal.Certainly would go back and shall reccomend to friends and family. Very friendly atmosphere.
The room was very comfortable and the staff very attentive. The breakfasts were very satisfying. We were given lots of information about the area and directions.
this is a jewel of a guesthouse, located truly close to not only Donegal town but to all the surrounding area. the welcome you get is matched by teh frienldy and helpful staff.. theresa is a princess of hospitality. the rooms are great, there are dozens of small extras to delight, the atmosphere is so friendly and the range of breakfasts available would merit a longer stay on its own! we could not use teh restaurant this itme due to time pressures but we will definitley return here adn will avail of teh wonderful evening menu then!! Have already recommende this place to friends adn we look forward to our next visit
friendly staff and value. We stayed at the Rosapenny hotel the following night and they charged us €180! VERY average. Well Done!
Location is excellent at the very heart of the town.
The location was ideal right on the main street in town Lift was broken down and I was on the third floor
city centre location toilet out of order throughout stay
Closeness to good restaurants. Noise from other guests till 3:00 am , starting again at 8:00 am. Phone call to night manager failed to resolve.
TV Remote control didn't work :-)
staff were friendly, location was good
locality no extractor fan in bathroom
handy town center lift out of order
its convenient location No
friendly staff & good food
The staff were very helpful and the food was excellent, spacious room and well laid out. Lots of stairs to get to room (302) my fault I did not tell staff in advance of my stay that I had a lung condition and found the walk a bit of a struggle. But I must say did not inform the hotel in advance.
Family run hotel with character, very relaxing Seemed over stretched re staff - service could have been better
Access of other areas, highly recommend going to dunlewy great day for all the family It is in need of redecoration, old lumpy beds and badly patched together wallpaper, but lovely hotel
The staff were very friendly & helpful as well as the excellent food in the resturant.
Hotel was central for exploring the surrounding countryside which is particularly beautiful. Food was very good. Liked the idea of choice of menus, thus choice of prices. Would have liked some entertainment in the evenings.
very friendly staff. Excellent breakfast Room was well appointed but unable to keep window open to freshen room due to road noise outside.
very pleasant environment
the food was excellent and the staff were very friendly and professional. nothing
There was a very friendly, relaxing and homely atmosphere. The staff were very pleasant and attentive. The food was also very good. N/A
Size of the room especially the bathroom. Attention to detail such as up-to-date copies of magazines, herbal tea as well as black, light in wardrobe and two wash hand basins in the bathroom. There wasn't music or live entertainment in the bars any of the three nights that I stayed there, Friday, Saturday or Sunday. The hotel was a bit too quiet for a Saturday night!
Fantastic staff, fantastic food, fantastic room.
Bed was luxurious, bathroom was exquisite, staff excellent their service was second to none, garden and grounds gorgeous Food from lounge bar dissapointing
The live music provided by Mark Langan, the quality of the martinis and the excellent array of different foods for breakfast. Everything was great, although 300 euro was pretty steep for the room! The bar staff are great but service was a little slow at times.
The staff were all very helpful without being over attentive. The grounds of the hotel were stunning and very peaceful
The castle was amazing. It looks recently renovated so it doesn't have that spooky feel. There isn't much to do on the grounds except relax and enjoy the scenery which is perfect for a romantic night's stay. Just a note- when booking the castle, not all rooms are in the castle itself. You may be in the quarters in the back.
We went there to get engaged. They gave us champagne, wrote congratulations on my desert dish & put rose petals all over the room. It just made our stay so special.
The peace and quiet of the situation, first time I really enjoyed staying around an hotel, very relaxed and the lounges and grounds wonderful Just felt that in the dining room at dinner, the dining room was very busy but either the staff were not experienced enough or they do not have agood system for serving the guests. Had to ask four times for a glass of wine, despite this am really looking forward to our next visit to Solis.
Friendly, helpful staff in all areas. Excellent food and wine. Comfort and general peacefulness. Overall very high quality and nothing pretentious. Brief disturbance by one noisy guest in the middle of the night
The setting of the castle is breathtaking when you drive up,and the friendlyness of all staff was outstanding, and our room was luxurious.We cant wait to go back!!!!!!!!!! Nothing.
the hotel was very attentitave to us but not to the point of being invasive which we have experienced elsewhere. the room we were given had a disabled bathroom and shortly after we checked in we were offered a room change. a very pleasant stay and will definitely return. unfortunately we were dissappointed with the main course of our meal. However again no complaints about the staff or the ambiance.
the pool was wonderful we felt the food was disappointing, very average, frozen veg and over priced
I did like the entertainment but it starts far too late. Performers were good but as they did not start till 10.15+ the bar was clearing long before they finished. There are enough nite clubs in the town to cater for the late night reveller. This hotel should be catering for the opposite and watch their bar takings grow. Could not get a pen anywhere to take a message. Rooms dont have one and reception only willing after perseverance to let me BORROW a cheap plastic biro to be returned immed after use.
The room was a good size and the power shower excellent Some of the front desk staff were not as polite as they could have been. The "cable" television in the bedroom was a joke . The first night there was no reception in the entire hotel, subsequent nights the reception in the bedroom was poor with a very limited choice of stations. A choice of 3 stations with poor sound and poor quality picture is not in my opinion cable TV. The Hotel was all too warm.
i found hotel and room vert spacous
Everything, mcgettigans bar especially....fabulous food,extremely comfortable beds, friendly staff great breakfast.....
Excellent leisure centre with helpful staff, nice room-really clean and great shower, tasty breakfast The Noise levels were dreadful! Monday night the music went on until 4am despite ringing down to the switch. It also took ages to get an answer from the front desk (around 40mins!).
Some of the best food I have ever had in an absolutly stunning setting. Myself and my boyfriend can't wait to go back.
the peace and cleanliness nothing
The warm and welcoming atmosphere. Beautiful food. Very efficient and friendly staff. I liked everything.
This hotel has a quiet relaxing charm. The staff are unobtrusive but there when required. The steak I had for dinner was second to none!
This hotel provides an excellent venue for people wanting to get awy from it all for a few days We were surprised at the published cost for evening meal --we were able to eat elsewhere for 2 people at a cheaper cost than the hotel would have charged for one meal
This hotel is set in the most beautiful area. The hotel itself was stunning, with beautiful rooms, reception and bedroom. The staff were also first class
Excellent service and food None
We found our stay to be friendly, luxurious, aesthetically pleasing and gourmet. The food was wonderful and Mary T and all the staff made us feel right at home in this very beautiful house. Lovely layers of history-luxurious and restored but not museum like,this is a great place to experience the aristocratic Ireland of yesteryear. Not one thing.
The staff were very friendly. The room was excellant infact the whole house was very interesting
The great view from the bedroom No fruit for breakfast
Bedrooms outdated. No heat in bathroom. Tiles around shower area in bathroom - grout needs cleaning - build up of soap, grime etc. No choice for breakfast - only one option full cooked breakfast. Hotel is not very good for older guests, whilst it does have a lift, there are lots of steps in corridors, reception area to get to dining/function room, steps to bar areas. Access to hotel is difficult - no real drop off area, parking at the back is restricted and once again lots of steps to get into the hotel from parking area.
the friendliness of the majority of your staff whiles respecting my privacy. A special thanks to your restaurant staff. Their willingness to prepare a different breakfast for me. being directed to the restaurant when I asked for coffee in the lounge and when I asked if room service could serve coffee in my room
Breakfast was a bit overdone and I have tasted better
On arrival, changed the room to accommodate a disabled guest
it was very relaxing
Rooms were to hot & heating could not be regulated Seemed to be short on staff, which left breakfast a free for all
Clean and comfortable. Staff most helpful. Good central location for touring Donegal county and beyond. Breakfast, although adequate and nicely presented, was not served hot. Most items were cold at time of serving and this appears to be an ongoing problem. (I overheard others making similar comment).
great location, good breakfast booked non smoking and got smoking
Our brealfast was diabolical. cold we pointed this out to the staff but it was liitle better when returned. The rashers were like leather, no fresh fruit, no yoghurt very poor for the price. We were not told about the short cut through the leisure facility to the car park. It was an inconvienence.
this hotel is good for the purpose of our visit - viz a family wedding. The whole reception and subsequent fesivities went almost flawlessly, and all without exception enjoyed the experience. would come again if we ever needed to visit that part of the world again.
friendliness of staff and cleanliness
Nice location, VG room and food Diffident reception. Ringing phones and the computer monitor came ahead of me. Over 2 hours to get a bath plug and no apology,
It's a large full service hotel which is bit of a surprise for Ireland and yet it still manages to feel like an inn. Our double/double room was large and quiet. Full Irish breakfast is included, there is a pool and restaurant on premise. This is not something we didn't like but a heads up to other travelers. We stayed one night, a Friday in July. I called the hotel a couple of weeks in advance to ask if we needed a dinner reservation to eat there and the person told me no. When we arrived the restaurant was nearly full and they asked if we had a booking! Fortunately they were able to fit us in.
Food was good. Facilities were also good The bed was hard and uncomfortable
Staff were friendly and extremely helpful and polite
The staff and service at the hotel was excellent. The hotel is a well furnished and comfortable hotel and the location is excellent. I attended for a wedding and the management of the wedding itself was first class. The hotel was very cold. There did not seem to be adequate heating provided as the rooms and indeed the function room we were in was very cold. Every one who was staying there commented on this. Taking into account the time of year this made my stay very uncomfortable as was cold and looked forward to going home.
The food. The leisure centre was shabby:the first day the pool water was very cold and the shower outside the steam room didn't work. Steam room very shabby - broken lights, broken seat, dangling black strip from ceiling. Two staff cleaned and hosed while I was in the pool after bfast - cleaning fluid came into pool. Better if cleaning is done outside leisure centre opening times. Stafff in leisure c poorly dressed.
Very nice food and staff Not enough towels in the room, food a little expensive.
nice athmosphere, nice comfortable, modern surroundings
comfort, friendliness of staff, good service. and excellent food,as usual.
staff friendliness. Excellent food though there were a number of bar staff, service was slow to order and to remove plates, empty glasses etc.
The assistance given to me by the receptionist when I had a problem obtaining a connection to the internet was excellent.
Our stay was too brief as we were attending an event in the hotel. But both the hotel and the staff met our expectations
I liked the mannerism and helpfulness of the staff at all times. The meal we were attending was excellent and the service A1 too. A lovely hotel all round. I was a bit put off by the brawls that appeared to happen later in the evening. I felt it most unfair no one suitable from the hotel was there to manage this and very disappointed that a young girl was left trying to deal with the matter in hand.
the breakfast was lovely, also when we got the executive room the 3rd night, it was lovely the first 2 nights we stayed, the room was very small, bed was very small, particularly on the saturday night 24th March 2007, very very noisy on the corridoor outside room 228
All staff were friendly and nothing was a problem. It was great to have use of all the leisure facilities included in the price of your stay.
good childrens menu and excellent staff
The hotel's lounge area is well set out to enable people to relax and enjoy the ambiance of the large hotel and room I was allocated was large and very comfortable.
The rooms or to small for the prices, you can hear orthers talking in the next room and out in the hall.
Everything went as expected, no nasty surprises. Staff were good and friendly, slow at reception though. good party athmosphere.
efficient friendly staff, good quality food
everything 1st class
everything, nothing i could complain about it at all
Welcome, room, breakfast... No
Food was excellent and good value for money. Quiet a distance from town which was clear from info about hotel
the food was excellent the staff know their job very well
The food was excellent,a great breakfast to set you on your way.The steak dinner is superb irish beef. n/a
beautiful countryside & perfect white sandy beaches within 15 mins; the relaxing atmosphere N/A
I particularly appreciated the kindness and hospitality shown me by all the staff at the Silver Tassie. My room was very comfortable with everything I needed. I will definitely be back and I will stay at your Hotel once again. Thank-you for everything. My experience was the best!
Log fires in reception and christmas decorations.
The staff were very pleasant and helpful and the generak ambience of the hotel was warm and welcoming. The late night nightclub generated a high noise level and both the room windows had to be kept closed (the room was above the club courtyard area.
it was very central in ballybofey yes we were placed in the older part of this hotel and as we were at a wedding function in the new part it was almost impossible to find my room and the rooms were not very well signposted. hotel not well sign posted from the town.
The freindly staff and the swimming pool. they were great! Our room looked out onto a roof and there was a very noisy fan/air conditioning vent which also didnt smell very nice.
The ball room is nice for weddings. The rooms are very smoky
Great location and all the Facilities were first class
Leisurely atmosphere and friendliness of staff Given dinner vouchers on arrival a little more information on what we could have on these vouchers and the difference in the bistro and dining room
staff were generally helpful room cold and hard to find and very very dated
The food in the bistro was poor, a chicken maryland dish should consist of more that 2 ingrediants.
A modern Hotel in the right location No
Hotel staff were friendly and professional. Food was excellent and competitively priced.
Facilities and toileteries in room. Comfortable. Lack of reception staff
All of the staff were pleasant and very professional. The hotel was at full capacity but that did not in any way effect their level of service. Food in the Oakk Bar Grill and breakfast each morning was delicious.
Location was perfect for my visit to Letterkenny. I have been in your Hotel twice in the last two months and I have enjoyed my stay.
The restaurant was very child friendly and the staff were friendly
location and friendly and helpful staff combined with everything needed under the one roof.spotlessly clean making our stay very comfortable and relaxing Nitpicking I know but room 315 had a hairline crack in the sink, toilet paper was very budget and behind the TV was quite grubby obviously through rough movement /carelessness when moving the TV.Perhaps an upgrade to more slimline TVs would compliment the modern look of the rooms.Not really blown away by the industrial view out of the window.I hasten to add none of the above in any way ruined our stay there but It would have been 100% considering these tiny matters.I would definately use again and could also recommend to others.
Swimming pool facilities, wide and varied breakfast choice Some bathroom fittings needed repaired
Hotel easy to locate by car, Excellent breakfast, good al a carte menu, reasonable bar food. Good leisure centre Overbearing heat in hotel corridors - poor/no air conditioning. No Cover/ awning in smokers area. Ventiation in bathroom not working, Shower spray unit holder broken
I was there for 3 days as my daughter was dancing in a Feis, it was all very rushed and I didnt have an awful lot of time to spend in the Hotel, I was happy with everything and would go back and would have no problem recomending your hotel. I slipped getting into the shower as there was no bath mat. I have a bruised knee and pulled muscle in my right shoulder. I know this was my own fault and I did think getting in that it was very slippy.