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I was there for 3 days as my daughter was dancing in a Feis, it was all very rushed and I didnt have an awful lot of time to spend in the Hotel, I was happy with everything and would go back and would have no problem recomending your hotel. I slipped getting into the shower as there was no bath mat. I have a bruised knee and pulled muscle in my right shoulder. I know this was my own fault and I did think getting in that it was very slippy.
Swimming pool facilities, wide and varied breakfast choice Some bathroom fittings needed repaired
Hotel easy to locate by car, Excellent breakfast, good al a carte menu, reasonable bar food. Good leisure centre Overbearing heat in hotel corridors - poor/no air conditioning. No Cover/ awning in smokers area. Ventiation in bathroom not working, Shower spray unit holder broken
location and friendly and helpful staff combined with everything needed under the one roof.spotlessly clean making our stay very comfortable and relaxing Nitpicking I know but room 315 had a hairline crack in the sink, toilet paper was very budget and behind the TV was quite grubby obviously through rough movement /carelessness when moving the TV.Perhaps an upgrade to more slimline TVs would compliment the modern look of the rooms.Not really blown away by the industrial view out of the window.I hasten to add none of the above in any way ruined our stay there but It would have been 100% considering these tiny matters.I would definately use again and could also recommend to others.
All of the staff were pleasant and very professional. The hotel was at full capacity but that did not in any way effect their level of service. Food in the Oakk Bar Grill and breakfast each morning was delicious.
Hotel staff were friendly and professional. Food was excellent and competitively priced.
Location was perfect for my visit to Letterkenny. I have been in your Hotel twice in the last two months and I have enjoyed my stay.
The restaurant was very child friendly and the staff were friendly
A modern Hotel in the right location No
Facilities and toileteries in room. Comfortable. Lack of reception staff
Everything, mcgettigans bar especially....fabulous food,extremely comfortable beds, friendly staff great breakfast.....
I did like the entertainment but it starts far too late. Performers were good but as they did not start till 10.15+ the bar was clearing long before they finished. There are enough nite clubs in the town to cater for the late night reveller. This hotel should be catering for the opposite and watch their bar takings grow. Could not get a pen anywhere to take a message. Rooms dont have one and reception only willing after perseverance to let me BORROW a cheap plastic biro to be returned immed after use.
Excellent leisure centre with helpful staff, nice room-really clean and great shower, tasty breakfast The Noise levels were dreadful! Monday night the music went on until 4am despite ringing down to the switch. It also took ages to get an answer from the front desk (around 40mins!).
i found hotel and room vert spacous
The room was a good size and the power shower excellent Some of the front desk staff were not as polite as they could have been. The "cable" television in the bedroom was a joke . The first night there was no reception in the entire hotel, subsequent nights the reception in the bedroom was poor with a very limited choice of stations. A choice of 3 stations with poor sound and poor quality picture is not in my opinion cable TV. The Hotel was all too warm.
the pool was wonderful we felt the food was disappointing, very average, frozen veg and over priced
staff very pleasant and helpfull
The breakfast was lovely! Our room was freezing when we arrived and we had to be changed to another one
The ambiance and its central location
The situation and accesssibility to the beaches etc.Both restaurant and bar snacks were good and very good value.
Central of town The room
The bed was comfortable. It was standard and we where expecting more from it.
The welcome was warm. We arrived at 10.30am, and although the official check-in time is 3pm, we were given a room straight away. The room was very comfortable. A little disappointed with the breakfast arrangements. There was no person to welcome and advise the procedure. After helping ourselves to fruit juice / cereal, we went to the hot food counter, where the tureens were behind glass, so you could not serve yourself. There was no-one there serving, though admittedly someone arrived very quickly afterwards. We were asked what we wanted, and served, and it was only then that we were asked if we wanted tea or coffee, which arrived at the table later. Toast was a do-it-yourself affair - it took a while for the bread to go through the machine - not too bad for us as there were not many at breakfast, but would maybe cause problems if the restaurant was full.
staff are pleasant and helpful food was exelent and inexpensive.
In Centre of Town Key cards faulty
Very expensive drinks as everywhere in Ireland.
Bed was luxurious, bathroom was exquisite, staff excellent their service was second to none, garden and grounds gorgeous Food from lounge bar dissapointing
The setting of the castle is breathtaking when you drive up,and the friendlyness of all staff was outstanding, and our room was luxurious.We cant wait to go back!!!!!!!!!! Nothing.
Size of the room especially the bathroom. Attention to detail such as up-to-date copies of magazines, herbal tea as well as black, light in wardrobe and two wash hand basins in the bathroom. There wasn't music or live entertainment in the bars any of the three nights that I stayed there, Friday, Saturday or Sunday. The hotel was a bit too quiet for a Saturday night!
Fantastic staff, fantastic food, fantastic room.
We went there to get engaged. They gave us champagne, wrote congratulations on my desert dish & put rose petals all over the room. It just made our stay so special.
The live music provided by Mark Langan, the quality of the martinis and the excellent array of different foods for breakfast. Everything was great, although 300 euro was pretty steep for the room! The bar staff are great but service was a little slow at times.
Friendly, helpful staff in all areas. Excellent food and wine. Comfort and general peacefulness. Overall very high quality and nothing pretentious. Brief disturbance by one noisy guest in the middle of the night
The castle was amazing. It looks recently renovated so it doesn't have that spooky feel. There isn't much to do on the grounds except relax and enjoy the scenery which is perfect for a romantic night's stay. Just a note- when booking the castle, not all rooms are in the castle itself. You may be in the quarters in the back.
The staff were all very helpful without being over attentive. The grounds of the hotel were stunning and very peaceful
the hotel was very attentitave to us but not to the point of being invasive which we have experienced elsewhere. the room we were given had a disabled bathroom and shortly after we checked in we were offered a room change. a very pleasant stay and will definitely return. unfortunately we were dissappointed with the main course of our meal. However again no complaints about the staff or the ambiance.
The peace and quiet of the situation, first time I really enjoyed staying around an hotel, very relaxed and the lounges and grounds wonderful Just felt that in the dining room at dinner, the dining room was very busy but either the staff were not experienced enough or they do not have agood system for serving the guests. Had to ask four times for a glass of wine, despite this am really looking forward to our next visit to Solis.
Nice location, VG room and food Diffident reception. Ringing phones and the computer monitor came ahead of me. Over 2 hours to get a bath plug and no apology,
Staff were friendly and extremely helpful and polite
this hotel is good for the purpose of our visit - viz a family wedding. The whole reception and subsequent fesivities went almost flawlessly, and all without exception enjoyed the experience. would come again if we ever needed to visit that part of the world again.
The food. The leisure centre was shabby:the first day the pool water was very cold and the shower outside the steam room didn't work. Steam room very shabby - broken lights, broken seat, dangling black strip from ceiling. Two staff cleaned and hosed while I was in the pool after bfast - cleaning fluid came into pool. Better if cleaning is done outside leisure centre opening times. Stafff in leisure c poorly dressed.
It's a large full service hotel which is bit of a surprise for Ireland and yet it still manages to feel like an inn. Our double/double room was large and quiet. Full Irish breakfast is included, there is a pool and restaurant on premise. This is not something we didn't like but a heads up to other travelers. We stayed one night, a Friday in July. I called the hotel a couple of weeks in advance to ask if we needed a dinner reservation to eat there and the person told me no. When we arrived the restaurant was nearly full and they asked if we had a booking! Fortunately they were able to fit us in.
comfort, friendliness of staff, good service. and excellent food,as usual.
nice athmosphere, nice comfortable, modern surroundings
Food was good. Facilities were also good The bed was hard and uncomfortable
friendliness of staff and cleanliness
Very nice food and staff Not enough towels in the room, food a little expensive.
The staff and service at the hotel was excellent. The hotel is a well furnished and comfortable hotel and the location is excellent. I attended for a wedding and the management of the wedding itself was first class. The hotel was very cold. There did not seem to be adequate heating provided as the rooms and indeed the function room we were in was very cold. Every one who was staying there commented on this. Taking into account the time of year this made my stay very uncomfortable as was cold and looked forward to going home.
Very comfortable room and a friendly, efficient staff. Shower control was a bit shaky.
Right in the town centre Extremely busy hotel would not recommend to someone looking for a relaxed time
loved use of swimming pool
Central location, rooms were clean and spacious. Good night out had in the bars!
The location of the hotel was so convenient and the use of the next door hotel's leisure facilities was a plus.
The food was excellent. Large bathroom. Centrally located. The beds were old and sagged in the middle.
Convenient location, good sized comfortable, clean room When booking, I requested a room away from the bar and nightclub yet was accomodated directly above the disco. Disco every night until 2am made it impossible to sleep. Nobody on reception to answer the phone at night
The hotel is central to everywhere, staff are friendly and helpful
Staff very friendly. Spacious, Clean & Warm Rooms. Excellent value for money. Centre of Town. Will definitely be staying here again. No WiFi available in hotel
Nice room with a jacuzzi bath Very soft mattress. Not a great choice for breakfast and I hate buffets. Why not cook it fresh for each person. We are being charged enough!!!
Log fires in reception and christmas decorations.
The ball room is nice for weddings. The rooms are very smoky
Leisurely atmosphere and friendliness of staff Given dinner vouchers on arrival a little more information on what we could have on these vouchers and the difference in the bistro and dining room
Great location and all the Facilities were first class
staff were generally helpful room cold and hard to find and very very dated
it was very central in ballybofey yes we were placed in the older part of this hotel and as we were at a wedding function in the new part it was almost impossible to find my room and the rooms were not very well signposted. hotel not well sign posted from the town.
The freindly staff and the swimming pool. they were great! Our room looked out onto a roof and there was a very noisy fan/air conditioning vent which also didnt smell very nice.
The food in the bistro was poor, a chicken maryland dish should consist of more that 2 ingrediants.
The staff were very pleasant and helpful and the generak ambience of the hotel was warm and welcoming. The late night nightclub generated a high noise level and both the room windows had to be kept closed (the room was above the club courtyard area.
The rooms were very spacious and bathroom was huge. The spa was one of the best we have every used. ANd above all the staff were extremely helpful and friendly Not really a problem, but the tv in the room was a bit small - but that was probably more noticeable because of the rooms being so big!
Hotel was absolutely beautiful, food fantastic and the room was a pleasure to stay in. Very friendly staff. Definitely will be back!! No, everything was excellent
the food was first class
My husband and I had a one night stay along with our son and daughter-in-law, in two rooms. Though not requested the rooms were adjacent, a nice touch. Ideally situated for Glenveagh Castle and rural Donegal, which was the purpose of our visit, as well as some retail therapy for the girls!! I would happily stay again at The Villa Rose, no complaints.
Welcoming friendly, helpful staff
Happy, warm, friendly staff. Can,t fault them at all.. Beer too dear down south..
My Cousins Wedding!!! The Hotel was promoted as a Smoking Hotel and had only two smoking rooms which was awfuly and I din't much like the wooden floor look!! Also the window barely opened so it was very stuffy all the time !
the rooms where lovely .hugh hotel .lovely staff .had a great time. no pool .
friendly staff, excellent food, comfortable & quiet rooms. well lovated for touring & mcilhenny's departmental store is a delight
Restaurant food was lovely. Hotel staff very friendly. Bars cosy. Hotel very clean.
Friendly, helpful staff. Within walking distance of some of the attractions we wanted to see. Small but cozy room. Thin walls - could hear people laughing next door. Bed was a bit on the harder side (personal taste though, not the establishment's fault).
The room has a nice look and was very clean had a ground-level room and could hear the people above me all night. I was next to the exterior stairs as well and they make quite a racket.
A most relaxing break, the food was excellent.
good areas to relax in during the day, great atmosphere. The conservatory and balcony were really good
friendly and efficient staff, good food and a view to die for
Brilliant location,good selection of quailty food, lovely beach.with weather chilly outside the rooms were very warm.good friendly service. I would expect the price of the room to be a bit more competitive given the time of year.
I liked the cosiness of it, the view from the window, access to the beach. Breakfast also very nice and staff were very efficient Nothing I didn't like really. Would have been nice to have tea and coffee making facilities in the room
The welcome by the recptionist was second to none.She could not do enough to make our stay pleasureable No tea making facilities
The strand is great for walks, hotel is really splendid.
Everything! We have already given information to other friends!
Great view of sea from bedroom - very relaxed - excellent breakfast and relatively quiet. Arrived too late to have evening meal
Location is superb - right on the beach. Our room was lovely - superior sea view double room. Meal in the restaurant was very good. Staff were all very friendly and helpful. Accommodation and meal were both good value for money. I thought the bar facilities could be better. We were looking for somewhere to have a dink and relax after our meal. In the foyer there were some lovely chairs seats by the fire but no drinks are allowed in that area for some reason. The lounge was very quiet and I felt not wholly enviting. After some time we realised that you could go in behind the counter in the lounge to go through to the Surfer's Bar. That was a bit of a strange setup and not very obvious that there was another bar through there! The Surfer's Bar was a bit if craic and had a bit of atmosphere. But I did feel that with all the space in the hotel it would be nice if there was a nice lounge area or some comfortable couches to lounge about in after our lovely meal.
I loved this Hotel as it was pure luxury all the way. The bed rooms are out of this world and there is no need to ask for any thing else Nothing
Beautiful landscape. Stayed in the least expensive Courtyard rooms, but feel they are best as excellent view of Lough Eske right outside room door. Request a room facing Lough. Would have stayed for longer if I could have. N/A
Luxurious rooms and warm friendly atmosphere. Staff very helpful and friendly also. Location and setting very special. We had booked a family room and although given a free upgrade we did not find sufficient bed space for 4 people. two beds in our room that were both small doubles and it really was a tight squeeze.
We were upgraded to an executive room and it was beautiful. Breakfast was delicious and the service was great.
The food in the main resturant was excellent.Bar food was good. I stayed in courtyard room which was not in keeping with the overall standard of this hotel.The room was old fashioned and fusty.
I loved the whole set up, the surroundings, the staff, the food, it was just what we needed, complete relaxation. Next time I hope to stay in the fabulous Executive Suite which has to be seen to be believed. N/A
Hotel room -first class Restaurant was excellent but service was terrible.
Our little poece of heaven and indulgence in a totally peaceful environment. Everytime we go back it jus sems to be better and better. Staff are so friendly and atmosphere so peaceful. If the world was ending next week this is where i'd like to spend my last days.
the room and bathroom. welcome on checking in. view over lough at breakfast. no entertainment at nite.
good food plenty of space eg residents lounge lack of sports and swimming facilities lack of radio service on tv even thoughit its availability was advetised
handy town center lift out of order
friendly staff and value. We stayed at the Rosapenny hotel the following night and they charged us €180! VERY average. Well Done!
its convenient location No
locality no extractor fan in bathroom
city centre location toilet out of order throughout stay
staff were friendly, location was good
Closeness to good restaurants. Noise from other guests till 3:00 am , starting again at 8:00 am. Phone call to night manager failed to resolve.
TV Remote control didn't work :-)
The location was ideal right on the main street in town Lift was broken down and I was on the third floor
Location is excellent at the very heart of the town.
The hotel's lounge area is well set out to enable people to relax and enjoy the ambiance of the large hotel and room I was allocated was large and very comfortable.
I liked the mannerism and helpfulness of the staff at all times. The meal we were attending was excellent and the service A1 too. A lovely hotel all round. I was a bit put off by the brawls that appeared to happen later in the evening. I felt it most unfair no one suitable from the hotel was there to manage this and very disappointed that a young girl was left trying to deal with the matter in hand.
The rooms or to small for the prices, you can hear orthers talking in the next room and out in the hall.
Our stay was too brief as we were attending an event in the hotel. But both the hotel and the staff met our expectations
the breakfast was lovely, also when we got the executive room the 3rd night, it was lovely the first 2 nights we stayed, the room was very small, bed was very small, particularly on the saturday night 24th March 2007, very very noisy on the corridoor outside room 228
staff friendliness. Excellent food though there were a number of bar staff, service was slow to order and to remove plates, empty glasses etc.
The assistance given to me by the receptionist when I had a problem obtaining a connection to the internet was excellent.
Everything went as expected, no nasty surprises. Staff were good and friendly, slow at reception though. good party athmosphere.
good childrens menu and excellent staff
All staff were friendly and nothing was a problem. It was great to have use of all the leisure facilities included in the price of your stay.
The location was handy to the town centre but not to close that you could hear the noise at night.
We had a lovely time at the Station House the staff where very Friendly
The bathroom No comfortable seating in the Bar to when watching sport on TV
Nice rooms.Good location for access and a base for reaching surrounding county. Did not dine due to other commitments,but seemed to be lacking ambience.Breakfast seemed expensive.
Staff were excellent. Very enjoyable stay. Lovely hotel.
Modern, Clean and its accesability to the rest of the town Alarms going off in the middle of the night. My mother, Aunt etc were staying aswell and counldnt get bck to sleep as alarm had woken them (and it as ongoing) they were very unhappy in the morning
the hotel in general was great all over
Free internet connection,nice clean room The light went off a few times,although key card was in the right slot
The room was beautiful, the price was reasonable and the hotel and facilities were clean. The shower didn't drain properly and soaked the bathroom floor.
I found the free internet a welcomed surprise, as many hotels charge for usage by the minute/hour. The staff were especially friendly and helpful and the food (breakfast and bar) was of a good standard. The 'secure car park' towards the back of the building didn't seem too secure. There may have been cctv but I'm not sure. The fact that it was free was a plus, but perhaps guests would be inclined to accept a small fee if it guaranteed the protection of their vehicles.
The staff were very friendly. The room was excellant infact the whole house was very interesting
We found our stay to be friendly, luxurious, aesthetically pleasing and gourmet. The food was wonderful and Mary T and all the staff made us feel right at home in this very beautiful house. Lovely layers of history-luxurious and restored but not museum like,this is a great place to experience the aristocratic Ireland of yesteryear. Not one thing.
This hotel has a quiet relaxing charm. The staff are unobtrusive but there when required. The steak I had for dinner was second to none!
Some of the best food I have ever had in an absolutly stunning setting. Myself and my boyfriend can't wait to go back.
This hotel provides an excellent venue for people wanting to get awy from it all for a few days We were surprised at the published cost for evening meal --we were able to eat elsewhere for 2 people at a cheaper cost than the hotel would have charged for one meal
This hotel is set in the most beautiful area. The hotel itself was stunning, with beautiful rooms, reception and bedroom. The staff were also first class
Excellent service and food None
the peace and cleanliness nothing
The warm and welcoming atmosphere. Beautiful food. Very efficient and friendly staff. I liked everything.
On arrival, changed the room to accommodate a disabled guest
Our brealfast was diabolical. cold we pointed this out to the staff but it was liitle better when returned. The rashers were like leather, no fresh fruit, no yoghurt very poor for the price. We were not told about the short cut through the leisure facility to the car park. It was an inconvienence.
Rooms were to hot & heating could not be regulated Seemed to be short on staff, which left breakfast a free for all
the friendliness of the majority of your staff whiles respecting my privacy. A special thanks to your restaurant staff. Their willingness to prepare a different breakfast for me. being directed to the restaurant when I asked for coffee in the lounge and when I asked if room service could serve coffee in my room
Breakfast was a bit overdone and I have tasted better
it was very relaxing
Bedrooms outdated. No heat in bathroom. Tiles around shower area in bathroom - grout needs cleaning - build up of soap, grime etc. No choice for breakfast - only one option full cooked breakfast. Hotel is not very good for older guests, whilst it does have a lift, there are lots of steps in corridors, reception area to get to dining/function room, steps to bar areas. Access to hotel is difficult - no real drop off area, parking at the back is restricted and once again lots of steps to get into the hotel from parking area.
Clean and comfortable. Staff most helpful. Good central location for touring Donegal county and beyond. Breakfast, although adequate and nicely presented, was not served hot. Most items were cold at time of serving and this appears to be an ongoing problem. (I overheard others making similar comment).
great location, good breakfast booked non smoking and got smoking
The great view from the bedroom No fruit for breakfast