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The atmosphere and the privacy. The staff were amicable and helpful. The air conditioning throughout the hallways/corridors and the restaurant didn't seem to be working well,the air was hot and stuffy.
The hotel had a wedding in the restaurant area, I think it would be good pr to let people know when booking, that they will not be able to access this area.
Excellent meal at the restaurant
Rooms were quiet, ie: couldn't hear people in rooms around you. Having to pay for parking.
We ejoyed our stay when we eventually got the room we had reqested twice once on web site and once over the phone. We really enjoyed the spa To many complaints to mension
We were very inpressed with the modern furnishings and cleaniness would return again
it was convienient to the function value for money
The internet is totally an upset. The internet is the worst I have ever seen at a resort or hotel in a developed country.
The location is very handy. We spent 3 nights there and 2 nights were horrific with noise. There is also the "plumbing" noises from next door or above apartments. The "resort" is dated and tired, and WAY over-priced. Could be better described as "Last Resort".
cleanliness poor amount of equipment for cooking,or eating, and only a two seater lounge for a 4 person accomodation, staff new little of the sites of perth and surrounding area
Convenient location, good secure car parking, good swimming pool. Rooms were a bit dark and need redocoration in lighter colours
The staff was wonderful! Incredibly helpful and friendly. Our original room had a power supply problem and they quickly moved us to another room. The original room, which was a 2 bedroom unit, was average as far as cleanliness, comfort and design. The room they moved us to after the power supply problem, a 2 bedroom loft unit, was excellent in cleanliness, comfort and design. The floor plan was unique and very spacious, great for families! The amenities were also very nice. The pool and hot tub water smelled of daily chlorine cleaning. The Sauna was wonderful, clean and very hot! The indoor/outdoor feature of the pool was unique in design and function considering the weather was never predictable. We originally reserved a 1 bedroom loft, but when we checked in only 2 bedroom units were available. Although the Resort boasted whirlpool tubs in every unit, the jets in the tub were dirty and we did not try the tub because of that. The pool could have been cleaned as far as debris (leaves constantly in the pool), but considering the foliage around the pool that would have been an around the clock chore. The hot tub was never hot, only luke warm.
Friendly staff and easy access to city Nothing to Comment
Good location for someone with the family, not so far away from the city. Quiet and peacefuil. The funiture are too old and dirty. Rooms are too cold in winter as there is no air conditioning in the rooms.
The location for where we needed to get to. The pool and security where very good.The amenities in the apartment were very good. The paint on the roof in the bathroom was peeling off in chunks looked terrible. Carpet was not very clean.
It's good how your still in Perth but when you stay at the Broadwater Resort Apartments you feel like your down south, it's fantastic. We liked the pool and spa area which was very nice and the sauna was the perfect temperature The Room in which we stayed in was perfect, had plenty of room and had a big balcony with riverside views which was great. Over all we enjoyed our stay and will definitely come back. Only complaint would be to make the inside of the resort more modern.
Convenient location. Secure car park and good swimming pool. We had stayed at Broadwater for the first 5 days of our holiday in a quiet apartment. However on our return the apartment faced on to a main road and with no doiuble glazing there was lot of traffic noise in the main bedroom
The staff were really friendly and helpful.The room was lovely. We will go back next time we need to stay in Perth.
Extremely comfortable beds! :) In room food menu prices were extremely high
Nice location.Close to function we were attending. Décor in room was nice,fresh and new
The location amidst beautiful gardens and statues, with magnificent walks at all times of the day along the Swan River were all features that made my stay memorable. It also was in very easy walking distance of the city centre fand other transport for further siteseeing and shopping.
Room was comfortable and clean. Room amenities like soap, shampoo, shower gel etc were not replaced and used ones were just left in the room.
Location The restuarant had stained/dirty chairs and the service during buffet breakfast was not up to scratch for a hotel of this quality.
The staff were so helpful and even booked me in early at 10am. Only one night stay as celebrating a Melbourne Cup function at the hotel, but always enjoy my stay. Had to pay $16 for parking ontop of hotel room. Parking should be free for hotel guests.
Easy and pleasant check in and no hassles Nothing
The design and the location of this hotel is excellent,modern decore and comfortable beds top it of. Everything is overpriced .Parking not included in room rate you have to walk 100 meters for free parking Valet parking is just overpriced.
all facilities are on-site. Close to the city, plenty of parking.
I have stayed at the Ascot Quays many times on trips to Perth. It is in a great location close to the airport but not too far from the City either. The rooms are comfortable, clean and good value and the staff are very helpful, the balcony views over the river are a bonus. Well done Ascot Quays! The bench in the kitchen was marked - this is me being very picky because the rooms were very clean, other than that I could not fault my stay.
The room was very large and the facilities were good. Close to the airport.
We put down for an early check in and didnt recieve so had to drive around perth for an hour until room was ready, the benches in our room were all bleach stained and I thought that we would recieve a river view for the price, we paid for 2 bed 2 bath apartment at nearly 500 for 2 nights and we got the bottom floor with a view of the neighbouring villas. Also there isnt enough airconditioning, its only in the lounge and when your had a 2 bed room it doesnt reach throught the unit.
Last night in Australia and loved it
The children enjoyed the pool. Yes, It was very unfair to charge over $200 more for new years eve. We would not stay here again, over this period.
Check in process was easy. We arrived pretty late at 3am. Thank goodness the staff was around to ease our check-in.
Proximity to Perth central is good. Restaurant service was very poor.
Our stay was short but was ok and met our expectations Most venetian blinds were broken or in poor state
had an excellent meal at the restaurant bedroom was noisy from ducting system
Location No airconditioning in bedrooms, no included breakfast, small rooms
helpful reception staff and very nice location facing the city waterside. No after hours check in service, need to call after hour manager mobile to assist but no one answer couple times.
This is totally not value for your money, you said 4 star i think you dont deserve 1 Only one bathroom , no plug in dining room door to veranda dont open aircon is making a hell of a noise, only one aircon no riverview etc
Location and riverside walks Our balcony wall blocked the city/river view. Most other rooms appeared to have wall on other side to allow for city/river views.
It was good No food
When we left Our room was not ready and we had to wait until 5-30pm to gain access.The receptionist said she would ring us when the room was ready and did not. Exceptionally noisy
Excellent staff relationships at check in and efficient service at all times No, all was as anticipated.
Veiw and distance to city. We were given the wrong room to start with. The matter was sorted quickly and we had a great room in the end.
Good location, close to ferry and shops and dining. Great for business trip also. Easy to bring to family along on business trip.