Could not find the hotel. The map which we printed off this site was very poor. We rang to ask directions but the stated they did not speak english but when we got there the english was very good but then he prentended he did not understand us again when we stated we rang for directions. The breakfast was poor for over €5. We also had a 18 month old with us and his bed was a bunk which was not really suitable.
Breakfast was good and a perfect location for a number of eateries
It has a very idealistic location,close to Macdonals,Careffour super market and a Tank station... It is very good as a stop point for a trip to the south of france or Spain.
budget price Poor maintenance of rooms, bathroom door broken, no soap in shower dispenser, window blind broken, generally a bit scruffy (but cheap rates)
Ultra modern funky room with space age feel. Very convenient for overnight stop over while travelling. No air conditioning and no kettle to make a cup of tea
- Furniture in rooms is old, carpets need to be replaced. Rooms were hot, with open windows you keep hearing trains.
coffee making facitilties; gated parking very poor and overpriced breakfast
Very convenient for the trip to Italy. Just of the motorway but no road noise at all. The last time I stayed at this hotel was some 12 - 15 years ago. It still looks and feels the same as it did then with little or no updates. On my return to the uk we stayed at Reims Novotel. A much nicer and more modern hotel and room. Again I had stayed there before , however this hotel has moved with the times and has adjusted to the modern needs.
it was noisy in the night, the food was a bit dry and cold
Well-equipped, helpful staff, easy to find, convenient. Room in good order. Nice breakfast. Why do you require a minimum number of words?
this was an average hotel but the location was good for us as it was right off the highway. the service at the restaurant was very slow and the food was not very good. The beds were not very comfortable.
A convenient hotel, (stopover on journey to Provence). We like Novotel for it's consistent quality & comfort etc. The cuisine! Nothing changes really! Poor choice, expensive & could be better.
Very professional staff. Excellent restaurant
Ease of access from Motorway. Poor quality of food, i.e. overcooked and cold. General service in restaurant I would consider poor.
Room, service and breakfast excellent, as always. I have been wondering for years now why the food in all the Novotel restaurants (called Coté Jardin) is so bad and overpriced. Could the Novotel management please decide to turn all the Cotés Jardin into nice brasseries with good food at an affordable price? The faithful Novotel customers would thank you from the bottom of their hearts!
Quality/Price ok. Nice view from the rooms and breakfast area. very helpfull personal, on our departure, they recomand us to visit Cluny, which was a very good choice, to get the fealing of old time France. Thank you.
It is very difficult to write 15 wards about things I liked about this hotel. I think it is possible, that is the worst value for money hotel that I have stayed in. Where do I start? Steep steps up to reception - very friendly. Room uncomfortably hot, bath-room grubby. Hot food at breakfast, finished at 9.45am, when breakfast finished at 10.30. Toilets for general use, by the reception, were disgusting at10.00am and when I reported it to the receptionest was told they were clean at 8.00am. I also noticed the disabled toilet is down a steep flight of stairs. I did ask to speak to the manager and was told - He was on holiday!!
Secure car park and friendly staff
Staff were very friendly, especially the restaurant waitress. Our room was very warm when we arrived. Outside temp was close to 30C, room not much different. Someone from reception came up to take a look at the air con, said to turn it right down (to 15C). This we did but no joy. Complained next day again, was promised an air con engineer would come up to room. No sign of said person. Another uncomfortable night, and when complained once more, was told that we could have been offered another room if we had complained at time of checking in! Were offered a 10% discount for one night only as compensation.
The location. The air conditioning system was completely insufficient and even setting the system at 15 degrees we were unable to cool the room down. This was very disappointing considering how much we paid to stay at the hotel
The reception clerk was particularly helpful and drew us a map of the restaurant we wished to go to.The situation of the hotel near the River Saone was excellent. The area was quiet at night and we felt safe walking back to the hotel at night. Macon is a clean city with beautiful flowers and a "romantic garden" walk near the river.
The receptionist was very welcoming; we liked the decor and the atmosphere and we enjoyed the breakfast. It was easy to find the hotel and the surroundings were very pleasant.
restuarant was closed - it would have been nice to know that in advance
Excellent staff who were very helpful. Good location on the river and close to the city centre. Rooms well decorated, cleand and with a spacious bathroom.
Lovely hotel in a nice situation. Superb rooms and facilities.
Fantastic, friendly owners/staff
Design of the rooms, location, personal note
We enjoyed a brief, but excellent stay. The owners could not have been more welcoming.
Breakfast was excellent and the pool was a big hit. Staff were very helpful. Location good for onward travel. The rooms were small but we were hardly in them, so wasn't a problem.
the hotel is far from the town center; room and toilet are small
The best Macon hotel is ok for a stop over if travelling across france, rooms ok but bathroom could be cleaner. Has lcd tv with dvd ideal when travelling with kids. Breakfast very plesent. we arrived at 13.00 hrs but nobody at check in till 16.00hrs not good when you have tired hungry kids.
Helpful staff, excellent breakfast and comfortable room
Attitude of mmanager and reception. Very pleasant
Friendly, accomodating staff. Location ideal for 'mid France' stop over, good places to eat nearby but not ideal for a look around the City. Pool was nice and very welcome after a long day in the car.
Simple hotel on the entry of the city, far from the city centre. Simple rooms with basic furnishing,all clean. Very good and rich buffet breakfast.Dinner is offered in the hotel restaurant (daily menu). Suitable for the stopover in the area.
Good location, helpful staff, nice buffet style meals Small room, dark furiture, bright yellow bathroom.
Private parking - Buffets Very small rooms and very small beds
It was everything I expected for and was lloking for
ease of booking in friendly staff
quietness, proximity to the motorway
Close to large city and motorway Staff was reading newspapers in the kitchen instead of attending the reception on Sunday morning.
We arrived for dinner at the same time as a coach load of visitors but we were still attended to quickly and efficiently.
Friendly helpful staff, restaurant convenient and good Room was smokey
The hotel was obviously in the process of upgrading the bedrooms but still maintained a high standard of service.
Staff were super and very helpful.
One of the easier Campaniles to find. Just off the motorway junction.
The hotel is in quite a good location and the town is quite nice.
Convenient and nice hotel
great location right in the centre and very useful having a garage for the car
shower was poor
central location breakfast Found evening meal rather expensive compared to other hotels
Excellent location right in the centre of town and quite superb onsite restaurant.
Basic, comfortable and quiet room -- -a good hotel d'etape. Good resto beside the hotel. The room was a bit stuffy....and had a faintly disagreeable smell. It was An old smoking room. We were NOT asked if we want smoking or non-smoking room.
we booked private parking when booking, which was not available on arrival!
Location Nothing negative
large room central location room not well equiped very noisey bed and floor very expansive breakfast and dinner
Hotel clean excellent selection of breakfast - tea and coffee facilities in rooms No bad points really
Free wifi Bathroom dirty Restaurant closed
It had beds to fall asleep on and a shower sort of, so we were just about able to get clean and have a sleep. The hotel was absolutely filthy, the room was inhabited by half the local spider population, which obviously didn't bother housekeeping in the slightest, the maid decided to come into the room one morning, she didn't even bother to knock first! Just opened the door and started coming in till she realised we was in there still. The shower only had a holder at bath level, really handy that, least it hooked in the towel holder.
We arrived at the hotel at 4.30p.m. on Sunday afternoon and it was closed. A note on the door said to enter our booking confirmation number. This was not acknowledged. We then had to ring an emergency number and 10 minutes later someone arrived but the hotel booking no. was not compatible with the booking com no. We paid for the room and breakfast via a machine and a key dropped down with a room number on it. Although the bed was clean the room was tired and toit was 38degrees we had to open the window and the room was filled with small flies because there were horses in the field to the rear. We discovered that the restaurant was closed and there was nowhere in the vicinity to get a meal because it was an industrial area. The above says it all. We went for breakfast the following morning and left without even seeing a receptionist. Needless to say we will not be returning.
The hotel was easy to find and included free parking. The staff were very friendly and tried there best to speak English. The location was quiet. You have to hold the shower because there was no where to clip it on the wall. The pillows were a bit small.
It was good to reach it after a long journey and it is pleasantly situated with open country view to the rear. The dining facilities are basic but acceptable. Not really. Maybe a wee bit impersonal appart from the reception.
Food reasonable but not spectacular; room cheap; one member of staff very helpful Room very basic; one member of staff not very helpful
enough parking places in front of the hotel; very friendly staff that speaks very good English; recommended only for passing. room and bathroom very small; much too small double bed; not a single German television channel; no toilet broom; the maintenance of the breakfast buffet were very sloppy, the price is too expensive.
The reception people
The hosts were very welcoming and charming. The room was basic, but comfortable and very quiet. The setting was peaceful and very pleasant. Our entire family thoroughly enjoyed our stay.
comfort of rooms and the lovely surroundings.
Very nice owner. Great service and relax atmosphere
Very welcoming and helpful hosts, a most beautiful location, excellent breakfast. Nice clean functional family room. The lack of a wall fixing for the shower head.
The setting is beautiful, the location quiet and the hotel is very comfortable and tastefully decorated. Very good value for money. I am planning to use it gain in the future which is always a reliable recommendation.
Very welcoming hostess and pleasant relaxed atmosphere. No
Friendly welcome from owner. Clean & comfortable.
A nice picturesque hotel, close to the motorway but far enough to be very quiet. We used it for an overnight stop traveling to the south of France. Pleasant reception, the owner was very friendly.We stayed with two young children (0 and 2), the room was big and comfortable enough for the four of us. The breakfast was not so good, little choice and no fresh croissants!
The breakfast was poor
All rooms smell of smoke. No ventelation.. Poor especially for non smokers
Easy access to motorway. Clean room and a comfortable bed. Good hotel at a very reasonable price for an overnight stop. Distance to Macon. No dinner at hotel and no restaurants at short walking distance in the vicinity. Bathroom rather small.
Leaving the next morning It was dire
Good location for a stop-over on a trip to southern France. Close to highway. Traffic noise
The staff were very helpful and the room was clean and tidy. The hotel's out of the way and it's a 2k hike to the nearest decent restaurant, however, it's worth the effort.
room to sit at desk, slightly larger than Premiere Classe No secure parking. A bit more expensive than relevant competition.
Lovely room. Nice area for the kids to play outside. Good value for money. Very clean. W/C Facilities were a little small- but beggars can't be choosers.
Excellent welcome by hotelier, very friendly and accommodating. Bathroom was tiny, shower 'door' didn't fit so bathroom floor became saturated.
Location Ventilation - Not good
The rooms are big, well furnished and clean, with a small kitchen so you can cook your own meals. Internet worked very well indeed. Unfortunately the house next door was being renovated so that meant huge noise and drilling from 8 o'clock on. Also there is no stuff around apart from during the day. If something goes wrong you cannot contact anyone. Due to my unforseen early departure I had a probem negotiating the right price for the stay.
The ease of the rooms, for a young family - the travel cot fitted in the room and left us with plenty of space. The kitchenette area is perfect for warming up / cooking simple dinner - perfect stop over for us, thank you
Clean, spacious, kitchenette, good for extended stay, attractive price, not far to train station, quiet.
We found the apartment to be very clean with very comfortable beds. This was an ideal place for an overnight stay and we would definitely stay again.
only 1 night it was pleasant and relaxing the picture on line when booking the family room showed what i thought was 2 bedrooms and thats why i booked that room. When we arrive and went to the room it had 2 double beds in the same room, it was rather uncomfortable sleeping in the same room as parents. I asked the hotel about this and they said we could have another room but it would cost 50 euro more. I declined this.
Very well equipped appartment - enough space - young families have access to all necessary facilities. Airconditioning is missing in summer time.
Comfortable, well equipped, clean, well managed Difficult to find from instructions provided
We rented a big family room and used it for 2 people. The nice thing about an appartment is the kitchentte with fridge, so you can eat meals when you please. The room was really big and had 2 double beds. The finsihing of the room could have been slightlty better. The second bed should have been separated by a curtain (rideaux) to increase privacy. The bath room could have been a bit bigger to make it comfy. It was impossible to bend down and wash the feet in the tiny shower. The windows did not have airing positions (common problem in Europe).
That it was easy to find, with parking and a nice clean spacious room with good ensuite. Lack of air conditioning - very hot at night!!!
The big room. Payment for number took 2 times. Now I try to receive back the money
Very Tidy Nothing
The staff were very friendly and made you feel welcome
All the basics for an overnight top. Clean, hot shower, good nights sleep!
basic overnight hotel. excellent value for money the bar and restaurant close at 9.00 pm. a drink upon arrival would have been nice. 2 french families staying at the hotel stood outside talking very loud until gone 1 am and were back out there at 6.30 am. i was not very happy about being kept awake
Proximity to autoroute. Restaurant. 1 hour wait before receiving any food at all. Chef's salad consisted of lettuce and huge pile of red and white cabbage with dressing. Husband is vegetarian and had ordered a warm goats cheese salad which never arrived despite repeated assurances from the only waitress/barmaid/receptionist. Chef walked out at 9.30pm, obviously the warm goats cheese was too much for him. My main course was very poor and meal was spoilt anyway by delays. HOWEVER we were not charged at all for the meal by the waitress/barmaid/receptionist who seemed to be the only person working there apart from cleaners!
I liked the way the hotel was set up with rooms spread around a park like setting, and easy parking no
Efficient, clean, good location - very good for a stop over on the way to the French ski resorts.
The service and the Resturant
The beds were very comfortable. The hotel was easy to locate and not far from the Parc des Exhibition where our dog show was being held.
The food was excellent and the location was quiet. the gardens were attractive and the pool was a bonus. The bedrooms were ok but rather stark and in lacking in little touches to make it more homely/attractive. Many French hotels are similar
very kind people ,good breakfast but not luxury no egg and ham,very spacious rooms, very quiet room and garden we don't like tapis on the floor in the room
The English speaking was very attentive, including ironing my shirt. There is a hedge between the building and the main road, but during the day, it was possible to hear the traffic. Not really an issue in the dead of the night.
Very clean and comfortable. Great service and food. Quiet and pretty but also convenient for travel. Good value. Beakfast should be optional not included. It was good but we felt we had to eat it and skip lunch which made it a long day before dinner.
Friendly staff in good location. We enjoyed our meal in the garden with quality wines available by the glass - although we had to try bottles !! The property is hard to find - Sat. Nav. DOES NOT pick up this hotel for some reason ?
the food was good and the breakfast was abundant Staff unprepared (were not able to properly serve dinner) and disorganized (they have begun to clean the room before we checked out). The swimming pool was dirty. The dinner was very expensive.
ambiance and good menu have stayed before on journey from spain and hope to do so again
the food and size of the rooms noisy air conditioning and not adequate
nice setting, swinning pool, very good menu for lunch/dinner When checking out, hotel personnel started discussing the original price booked
The hotel is loceted in beautiful surraundings.Hotel from outside is nice as well. Hotel needs a litle bit of renovation.
Friendly staff, nice clean hotel in a french Chateaux, very good food. Over all a very nice stop over on our drive through of France. The only negative must be given from the pool, which still wasn't available due to the floods in the area three weeks earlier.
Very helpful owner/manager. The hotel had a feel of a dilapilated place - rather gloomy.
Cuisine first rate. No bar.